JONATHAN ROGERS
Ocean City, NJ
******.*************@*****.***
ACCOUNT EXECUTIVE
Persistent, innovative, team building professional seeking to re-enter the workforce after prolonged leave. Consistently recognized as a pleasant, helpful, courteous front line trusted advisor while maintaining regular compliance with internal administrative orders and policies to mitigate risk, set proper expectations and establish a long term repeat customer base. Measured result top performer while fulfilling additional multitasking roles including internal advisor, peer mentor, team leader and/or manager that grew revenues, gross profits and trusted advisor relationships with marketplace small/medium enterprise business entities. Peer group top result producer majoritively by vertical market prospecting as an advising consultant, navigating organizations to reach DM’s with a compelling reason to engage offered diagnosis’, opportunity consultations and value solutions motivating priority actions to complete agreed implementations. COMPETENCIES
Project Management Prospecting Value Added Solutions Account Management Subject Matter Advising Contract Negotiations Team Management Consultative Sales Customer Service Daily Operations/Logistics Proposal Presentation Office Administration EXPERIENCE
FAMILY MEDICAL
On Leave (2015-2018)
● Newborn/ infant/ elderly/ infirmed care
NE LIGHTING, NITRO GOURMET Glenshaw, PA
Operations Manager (2013-2017)
● Daily Operations of small PT business’
● Competitive market analysis
● Policy, communications and sales strategies
● Manage customer, vendor, and employee relationships
● Hiring, training and coaching plan
● Project management
● Web Design and SEO
ITRON Norcross, GA (HQ); DBA COMVERGE (2011-2012) Kennett Square, PA Smart Saver Consultant, C&I (2011-2012)
● Managed enrollment assignment of the PECO Smart Saver program
● Identified prospects via intelligent account profiling
● Presented program to C-level Decision Makers
● Negotiated program enrollments
● Advised and collaborated on implementations
CAREER
A
CCOMPLISHMENTS
● Identified areas of improvement
● Created and Proposed an optimization of SMB sales department
● Team mentor and advisor
● Top Smart Saver sales producer
UTI Exton, PA
Admissions Representative (2009-2010)
● Analysis of prospects interest
● Interviewed prospective enrollees
● Uncovered prospects motivations, goals and challenges
● Presented UTI programs and solutions
● Guided and encouraged students through decision making process
● Supervised enrollment processing and coordinated successful starts CAREER
A
CCOMPLISHMENTS
● Created a referral program
● Achieved metric requirements and plan goal
KONICA MINOLTA Business Solutions King of Prussia, PA; DBA DANKA (2008) Senior Account Executive (2008) King of Prussia, PA
● Grew user accounts and net new business
● Prospected, networked and navigated through organizations to gain access to DM’s
● Completed needs analysis, created strategic solutions with a compelling reason to buy
● Proposed recommendations, negotiated contracts, oversaw implementation
● Advised new hires
CAREER
A
CCOMPLISHMENTS
● Top revenue producer YTD
● Top net new revenue producer YTD
● Awarded national recognition as “Top Sales Rep”
● Awarded Presidents Club Trip
● Winner of Color Print Press competition
● Sales Advisory Council, Regional appointee
RICOH USA King of Prussia PA; DBA IKON Office Solutions (2006-2008) Account Executive II (2006-2008) King of Prussia, PA
● Managed and grew a pipeline of user and net new accounts
● Prospected for opportunities and navigated through orgs to reach C-level DMs
● Conducted needs analysis’ and presented solutions for agreed implementation
● Presented self as an offered consultative, value added, advisor
● Generated increased revenue, gross profit
● Generated repeat business accounts of color MFP MIF CAREER
A
CCOMPLISHMENTS
● Mentor to Account Executive I reps
● Top AE (Revenue); FY 2007, YTD 2008
● #1 AE (Color); FY 2007, YTD 2008
Mobile Communications Systems Hockessin, DE (HQ); DBA Cingular/AT&T Wireless (2001-2006) Store Manager/ Wireless Consultant (2001-2006) King of Prussia, PA
● Responsible for operation of a large retail store; inventory, P&L, sales and HR
● Coached sales team, providing ongoing sales training and improving best practices
● Resolved escalated customer issues; maintained customer loyalty and repeat business
● Consulted on service and equipment for customers
● Assessed needs, gave recommendations, presented value proposition
● Presented technology capabilities
● Completed contract agreement transactions
● Resolved billing, contract and equipment issues
CAREER
A
CCOMPLISHMENTS
● Raised store’s sales ranking to 1st. place
● Increased stores attach rate on premium services +300%
● Increased stores sales on accessories +200%
● Reduced loss by implementing streamlined inventory control procedures
● Ranked “Top 10” as a sales rep