Deatrich White

**** ********* **, ******** ****, TX 77459 Phone: 281-***-**** Email: adgwkn@r.postjobfree.com Summary

Seeking a position with a company that would utilize my experience in Human Resources, benefits, administrative support, human relations, worker’s comp claims, onboarding, employee training and development and internal /external customer service environment while providing the opportunity for professional growth.

Education

Business Management – Lamar University, Beaumont, TX Business Administration – University of Phoenix, Houston, TX Worker’s Compensation – certificate – George Leonard Training Programs, Houston, TX Human Resource Management – certificate – Rice University, Houston, TX PHR/SPHR—preparation certificate—University of Houston Community College, Houston, TX Awards

2014 HR Leadership Award

Work Experience

HR Generalist – February 19, 2018 to August 31, 2020 Primary Arms, LLC, Houston, TX

Job Description

• Assist HR Director with key human resources functions including system entry, onboarding, offboarding and reporting.

• Create New Hire Packets and ensure company T-Shirts and Tumblers or included.

• Provide HR orientation to all new hires regarding company history and organization, benefits, compensation, training and related issues.

• Data entry and processing of contingents, internal transfers, and promotions.

• Assisted Directors, Managers and all departments with recruiting, prescreens, and interviews.

• Process background checks, credit checks, drug screens, employment history through IntelliCorp.

• Provide general support to members of the HR team and other departments.

• Work with Staffing Agencies to accommodate for holidays and backfills.

• Conduct Internet lookup searches to verify professional licenses and education obtained by employees at the time of hire.

• Provide support in the interpretation and implementation of Human Resource policies, practices, and procedures, and communicates on a regular basis with employees in all work groups to facilitate problem solving and resolve human resource issues, including employee benefit issues.

• Administer Anniversary Plaques and Gift Certificates. Distributes awards when due.

• Send Birthday and Anniversary emails to all employees.

• Process employee onboarding checklists, complete and enter I-9 forms in E-Verify system.

• Conduct internal HR audits and compliance.

• Process and maintain MVR’s.

• Maintain headcount of all employees and contingent staff.

• Generate and process all personnel action notices needed to activate payroll and/or employee benefit program changes in a timely manner.

• Assist managers with tracking employee vacation, time-off, and PTO.

• Assist with events planning.

• Conduct job fairs.

• Document and track work related accidents and work with third-party vendor to process worker’s comp claims.

• Process VOE letters/Forms.

• Track and audit FMLA, short-term and personal leaves of absences. Human Resources/HR Generalist - August 25, 2008 to August 23, 2017, IES Residential, Inc., Stafford, TX

Job Description

• Ensure new hires/rehires entered in system in accurate and timely manner.

• Administrative Support and Record Keeping.

• Recruiting – Job posting, phone screening candidates, conduct/schedule interviews.

• Job Fairs - Schedule and work with workforce commission, colleges and schools.

• Assisted with key human resources functions, including maintaining the company’s human resource information system (Paycom).

• Maintain employee personnel records.

• Data entry in various record keeping systems.

• Assist payroll with employee pay changes and bonuses.

• Prepare and send welcoming packages and drug screenings.

• Make photo copies, scan, faxes documents and electronic filing.

• Track and audit FMLA, short and long-term leaves of absences

• Instruct and assist new hires with completing new hire paperwork.

• Assist HR Manager with maintaining the training and development schedule, send email training and development.

• Process employee status changes.

• Respond to phone/email inquiries from applicants and employees.

• Conduct new employee orientations and process pre-employment tests.

• Assist safety with new hire orientation safety videos and test.

• Verify drug screens, background and motor vehicle checks (MVR) results.

• Assist in scheduling interviews for selected candidates, including preparing interview packets for hiring managers/divisions.

• Maintain confidentiality of all organizational and personnel matters because of administrative role.

• Participate in staff meetings, seminars as required and travel to various locations to conduct meetings/training.

• Complete unemployment claims.

• Ability to handle multiple tasks, projects and deadlines.

• Act as liaison between payroll and HR regarding paperwork, minor questions and forms.

• Travel to different states to conduct annual benefit training.

• Conduct in house audits to ensure employee files are in compliance.

• Verify and enter I-9’s in E-Verify.

• Review and approve terminations, pay increases, pay decreases and disciplinary forms. Office Manager -April 14, 2008 to August 25, 2008, IES Residential, Inc., Stafford, TX

• Organize and coordinate administration duties and office procedures.

• Maintained pleasant working environment.

• Ensure a high level of organizational effectiveness, and communication among staff.

• Booked and schedule service calls.

• Process payroll for field employees.

• Assist shop manager and supervisors with field technicians’ daily schedules and hours.

• Manage office of 7.

• Answer incoming calls.

• Process invoices and collections.

• Assist supervisors with timesheets, vacation and personnel time.

• Other additional office duties- backup to receptionist at main office. Key Accounts Specialist I - March 01, 2003 to April 3, 2008 IKON Office Solutions, Houston, TX

Key Accounts Specialist, I

• Strategic Accounts - Provide high level customer service to internal and external customers.

• Demonstrating prompt and thorough attention to issues and request of customers.

• Enter maintenance/contract data into billing system sold by sales professionals for Key Accounts.

• Specifically handle major contract billing (i.e. multi-machine, multi-metered, flex lease accounts).

• Answer incoming calls from internal and external customers regarding questions or invoicing options.

• Responsible for maintaining all paperwork in customer files.

• Create credit memos for any erroneous or changed billing.

• Delete maintenance/contract data when equipment has been removed from a customer site.

• Sr. Collector Associate- LDS/BDS/Key Accounts

• Perform daily accounts receivable collections for assigned areas.

• Complete timely and efficient telephone activity to obtain customer payments.

• Maintain a systematic follow-up program for daily account collection activity.

• Prepared end of month DSO Report and distribute to Field Service Managers.

• Monitor past due invoice activity, bill, credit, and research National Accounts.

• Conduct monthly meetings with account reps to go over billing issues.

• Meet with customers and liaisons to ensure billing issues are resolved. Skills

Microsoft Outlook, Outlook Express, Hodes (ATS), ICIMS (ATS), HRIS, PeopleSoft, Spectrum, WIX, SIMS, ADP, FMLA Manager, Telex (CRT), Isolex Phone System, Panasonic, Meridian Phone System/Symposium (beginner), Paycom, E-Verify, Microsoft Office Suite, Windows 2010, Oracle, Enterprise, Excel, CSG System, Avaya Phone System, Octel Phone and Voice Mail System.

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