Meredith Holliday
Clover, SC, 29710
adgwh7@r.postjobfree.com
CAREER OBJECTIVE
Hard-working recent college graduate with an Associate in Applied Science (A.A.S.) in General Business, with 7.5 years of work experience. I am aiming to leverage my academic experience and proven knowledge of new business development, performance improvement, and relationship management to successfully fill a full-time position. Frequently praised as personable by my peers, I can be relied upon to help manage customer relationships and achieve sales goals.
EDUCATION
YORK TECHNICAL COLLEGE Rock Hill, SC
A.A.S. General Business (May 2019)
Relevant Course: Human Resources, Customer Service, Marketing, Retail, Management
Award and Honor: President’s List (2019), Life Scholarship
Extracurricular Activity: Collie Club of America, Golden Retriever Club of America
PROFESSIONAL EXPERIENCE
Haven Miller, State Farm Rock Hill, SC
Insurance Representative Aug 2020-Oct 2020
Received and issued payments for insurance policies while maintaining customer confidentially.
Established rapport with customers who had overdue account balances and communicated policy options.
Promptly responded to customer inquiries to identify and resolve issues regarding late payments.
Collected customer information to generate insurance quotes for home and auto.
Nordstrom Charlotte, NC
Sales Associate Nov 2019-Aug 2020
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Consistently provided outstanding customer service and whenever possible, promoted other services and products.
Demonstrated flexibility and adaptability while rotating throughout various departments within the store based on scheduling needs.
Navigated working through the COVID-19 pandemic, assisted with efforts to safely reopen the store, and ensure best safety practices were upheld once normal operations were resumed.
Family Trust Credit Union York, SC Bank Teller
Sept 2019 Nov2019
Actively listen to customer needs and recommend account services.
Protect customer information and bank operations to ensure confidentiality.
Assist customer with various transactions including deposits, withdrawals, cashier’s check, etc.
Reconcile cash drawer at the beginning and end of each day while maintaining documentation to support transactions.
Page 6 Boutique Fort Mill, SC
Sales Associate
Jan 2012 – July 2019
Resolve customer complaints regarding sales and service.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Ticket, arrange, and display merchandise to promote sales.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
ADDITIONAL SKILLS
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Shopify POS