Salesforce Admin and Devloper

Vineela Donekal

Email:adgwgx@r.postjobfree.com Phone: 302-***-****

Professional Summary:

8+ years of professional experience in Software Development with strong technical skills and experience in Salesforce.com and Force.com platform as an administrator.

Salesforce certified Administrator.

My Trailhead id is https://trailblazer.me/id/dvineela1.

Experience in Administration, Configuration, Implementation, Lightning and support experience with Salesforce platform.

Expertise in SFDC Development using Lightning Application, Apex Language, Visualforce pages, classes, Controllers, triggers, Components, Tabs, Custom Objects, Reports, Dashboards, Profiles, Creating Roles, Page Layouts, Org- Wide default, Sharing Rules, Workflows.

Experienced in building the user stories in Apex, Controllers, Visual force pages and Extensions.

Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.

Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.

Experienced in deployments of Apex and VF pages across DEV, Test and Production instances using Eclipse.

Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.

Working Knowledge in Generating Reports, Dashboards, customized reports and analyzing the data in SFDC.

Expertise in using tools such as Eclipse IDE and Apex Data Loader.

Good Experience on Java and OOPS concepts

Experience in developing applications using Java, J2EE, Jdbc, Servlets, Jsp, Eclipse, and Tomcat.

Skills:

Salesforce :

Salesforce CRM, Lightning Application, Apex Custom Controllers, Apex

Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools:

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Import Wizard, Force.com Platform (Sandbox and Production)

Integrating Tools:

Apex Data Loader, Import Wizard, DataLoader.io

Languages:

Apex, Java, C, C++, SQL, SOQL, SOSL.

Frameworks:

Lightning Framework

Web Technologies

HTML, XML,CSS, Java Script, SOAP API, REST API

Servers:

Apache Tomcat

IDE:

Eclipse, Eclipse IDE Plug-in

Database:

SQL Server, My SQL

Primary Skill category

Sales force (Apex, visual force, Lightning, CPQ),Java/J2EE

Web Technologies

HTML, JSP,

Servers

Apache Tomcat

IDE

Eclipse, Eclipse IDE Plug-in

Scripting Languages

Java script, CSS

Database

SQL

Projects:

Project Title # 1

Bank of America,Plano,Texas

Technologies

Salesforce

Role

Salesforce Developer and Administrator

Duration

February 2018 to february 2020

Responsibilities as Salesforce Developer and administrator:

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Worked with implementation of Sales cloud using the Accounts, Opportunities objects.

Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.

Worked in developing various Apex classes, components, and Visual Force pages in Opportunity and Contracts entities.

Integrated Apex with External services by making callouts that used SOAP and REST

Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.

Worked on Agile and Scrum Methodology for Salesforce custom app implementation

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Defined lookup and master-detail relationships on the objects and created junction objects.

Customized the standard application by modifying objects According to valid business requirements.

Create custom and modify standard salesforce objects Accounts, Contacts and Case managements

Created custom controllers implementing complex code for retrieval from Salesforce Service cloud to Visual Force pages.

Implemented Workflow rules, Approval process and its associated actions like Creating Task, Email Alert and Field updates.

Writing and improving the test class to Increase the Code Coverage.

Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.

Project Title # 2

Philips Healthcare, Alpharetta, GA.

Technologies

Salesforce

Role

Salesforce Developer and Administrator

Duration

September 2017 to janaury 2018

Responsibilities as Salesforce Developer and administrator:

Expertise in Requirement gathering, Design, Configuration, Customization, Documentation, Testing & Implementation of CRM applications.

Worked with implementation of Sales cloud using the Accounts, Opportunities objects

Understand the overall scope and requirement of the project and translate business requirements into functional specifications and creating High Level Design documents.

Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.

Designed System Configuration Enhancements (Dashboards, Reporting, Sharing Rules, Role Hierarchy, etc.).

Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.

Developed salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.

Worked on various Salesforce.com Standard objects and custom objects, Tabs, validation rules, formula fields and custom business logic using Apex Classes & Visualforce pages.

Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,

Developed complex VisualForce pages using standard, custom controllers and components.

Involved in Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto response rules, escalation rules).

Developed several Custom Reports & Dashboards that are used by Business user and Managers.

Implemented Data Loader through the Command Line Interface to extract the data from database.

Involved in system integration using Call Outs, Triggers and outbound messaging.

Performed data migration into salesforce application using apex data loader through CSV files.

Created Email templates in Text, HTML and visual Force necessary for the application.

Project Title # 3

IPaper Implemetation,Hyderabad,India.

Technologies

Salesforce

Role

Salesforce Developer and Administrator

Duration

Jan 2016 to june 2017

Project Description:

International paper wanted to deploy Salesforce CRM to manage end to end sales process, this will involve management of Leads (new enquires), Account (Customer/Distributers), Opportunities (Indent), Contacts, Customer Complaint handling (Case Management).

Salesforce has customized to handle all the above modules. Salesforce will also be integrated with SAP to have a seamless and end to end process. Salesforce will serve as a lead to order system and SAP will be served as Order to cash system.

Responsibilities as Salesforce Developer and administrator:

Requirement analysis and designing Technical Approach Document.

Direct interaction with Process owners to understand business requirements

Salesforce Lightning Development

Worked on configuration -Org Setup, Permission sets, User management, Object Setup, Community setup, Sharing Rules, Profiles, Roles, Page layouts, Related Lists, Tabs, Record types, Process Builder, Email Templates

Worked on customization- Apex Class, Apex Trigger, Visual Force Page, Lightning Custom Email Templates, SOQL, SOSL, JavaScript, JQuery, HTML

Involved in Test class code coverage.

Created and customized Reports and Dashboards

Worked on Workflows and Complex Approval Process.

Worked on Data Migration activity using Data loader and Dataloader.io.

Project Title # 4

Ridhi Sidhi,Hyderabad,India.

Technologies

Salesforce

Role

Salesforce Devloper and Administrator

Duration

Jully 2015 to Jan 2016

Project Description:

This project allows the client to enter their customer details who wants to buy the items present with them. They will raise purchase order against that customer and add the items required by the client. Then create packing slip for that PO and allocate stock for the customer. Ridhi Sidhi maintain the items stock in stock master object.

Responsibilities:

Worked on creating the custom objects and various fields (lookup, master detail, Roll up Summary) etc.

Worked on creating visual force pages for Purchase order and packing slip.

Worked on functionality to auto fetch details from item object up on selecting the items in PO visual force page.

Worked on packing slip visual force page functionality to fetch data from two objects like PO and stock master.

Worked on functionality to reduce the stock / increase the stock from stock master after entering the stock for the item.

Enabled currency type.

Project Title # 5

Andromeda sales & Distribution private Ltd,Hyderabad,India.

Technologies

Salesforce

Role

Salesforce Administrator and devloper

Duration

Jan 2015 to august 2015

Project Description:

Andromeda is the biggest financial distributor in India having partnered with some of the biggest financial institutions in the country. Andromeda currently doesn’t have a computerized Activity Tracking System for its Business Development Executives and Tele Callers. Bodh tree Consulting Ltd will develop a solution on Force.com platform to migrate the entire process that is currently happening on Paper and MS Excel into a cloud based one. The architecture will be designed to provide powerful reports for CEO, CFO and Business Unit Heads to help them track the Activities of the Executives and obtain key insights of the business.

Responsibilities:

Developed and deployed workflows and approval processes for opportunities and products / assets management.

Created various Custom Objects, Tabs, Components and VisualForce Pages and Controllers.

Worked with various salesforce.com objects like Reports, Dashboards.

Used complex validation rules, cross object formula, lookup rules, workflows and dynamic approval processes to implement business logic.

Project Title # 6

Cisco Enterprise Policy Manager (CEPM),Hyderbad,India.

Technologies

Struts, Websevices, Oracle, CoreJava, Servlets, Jsps, JDBC

Role

Devloper

Duration

Sept 2012 to Dec 2014

Project Description:

Cisco® Enterprise Policy Manager (CEPM) is a product of Cisco Inc. CEPM helps application development teams implement fine-grained security at a fraction of the time and cost of custom development. On an enterprise wide basis, Cisco helps security teams deliver consistent policy while helping risk and audit teams’ review and change policy to meet with compliance requirements.

Responsibilities:

Understanding the requirements and Functionalities of CEPM for each build.

Involved in Bug fixing and unit testing.

Done the deployments in dev environment using unix commands.

Monitoring the logs for all the Env’s i.e. Prod, Lt, Stage, Dev for all the Jvm’s.

Backup of the OLD logs on a weekly basis for all Jvm’s.

Identifying the root cause and analyze what the issue is and analyze the issue and fix it.

Education:

Completed Master of Technology in Computer Science G pulla Reddy Engineering College with 84 GPA.

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