Order Management Assistant
Resume:
Audrianna Nicole Sealey
*********.******@*****.***
SKILLS AND QUALIFICATIONS
Dedicated to Excellence
Diligent and detail-oriented
Ability to work under pressure
Time Management
Self-motivation
Adaptability
Superior customer service
Proficient in Microsoft Word and Excel
Passionately Personal
Value Fresh Thinker
Analytical thinker
Route Design
Project Management
Quick Learner
Customer Service
Teamwork Skills
Honesty
Proficient in Adobe
Experience
SEPTEMBER 2019 TO PRESENT
Order Management Assistant / Mincey Marble Manufacturing – Gainesville, GA
As an Order Management Assistant, my role is to be the key link in communication with our customers for order/inventory questions daily. I work closely with the shipping department to ensure that every order is processed and delivered on time as well as working with the sales and accounting departments ensuring orders are created based off customer needs and billing/invoices are accurate and paid on time.
Some additional tasks include:
Manage purchase orders, create and make corrections to customer invoices.
Research and update customer records
Ensuring invoices are paid on time.
Understanding Mincey Marble’s brand to ensure each customer’s questions about their orders are answered as accurately as possible.
Coordinating with Factories for arranging deliveries
Coordinating with warehouse for arranging deliveries
Investigating and resolving all shipping issues including short-ships, damages, mis-shipments and lost goods
MARCH 2019 TO SEPTEMBER 2019
Service Dispatcher / Clipper Petroleum – Flowery Branch, Georgia
As a Service Dispatcher, my duties changed day to day but from a high level included managing and distributing information within the office and to clients. This constant change with new challenges each day drew me further into the field of logistics.
Some additional tasks include:
Responsible for the daily dispatching of all Maintenance Technicians.
Responsible for the completion and review of all services performed 3rd party service providers
Responsible for Review of Technician Time Cards
Responsible for Review of Technician GPS Logs
Responsible for Technician Incentive Program data entry
Responsible for communication of the following items with Clipper Petroleum, Circle M and Dealer location Customers and Site Personnel.
Assisted Technicians with Parts Ordering while working closely with the Inventory Manager
FEBRUARY 2015 – MARCH 2019
Logistics Analyst / Kubota Manufacturing of America – Gainesville, Georgia
While employed for Kubota I assisted with the organization and scheduling of products coming in and out of our plant. My day to day for Kubota would consist of making multiple phone calls with internal and external customers and vendors and coordinating multiple expedited shipments throughout the day. I was also responsible for leading the day-to-day operations of our traffic team and supporting our planning team.
Some additional tasks include:
Maintained databases of logistics information.
Maintained payment systems to ensure accuracy of vendor payments.
Scheduled Domestic/ International Shipments - Inbound/Outbound and FTL/LTL
Tracked product flow from origin to final delivery.
Monitored service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, and local carriers.
Managed Exotrac - Yard Management System (YMS) for 12 sites, tracking over 900 trailers, coordinating dock dispatching/communication and improving yard visibility.
Wrote and revised standard operating procedures for logistics processes.
Provided direct dock support for any freight/carrier issues.
managed all freight claims.
Created BOLs for expedited loads.
Processed RGA shipments for Quality Departments.
Worked close with the Planning/ Manufacturing departments as far as scheduling urgent parts from suppliers to warehouse to production lines.
JUNE 2013 – FEBRUARY 2015
Site Supervisor / EKG Security – Gainesville, Georgia
Monitored 4 warehouses, multiple parking lots and if needed, reported any suspicious behavior.
Interviewed potential new hires and provided training.
Evaluated worker's performances and prepared written performance evaluations.
NOVEMBER 2011 – JUNE 2014
Shift Manager / Wendy’s – Gainesville, Georgia
While employed with Wendy’s I was responsible for eight other team members as well as opening or closing the store. During my employment, I would oversee the deposits and the scheduling of all other team members schedules.
Education
MAY 2012
High School Diploma / East Hall High School
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