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PROFILE

A **-state licensed Insurance professional with continual success in employee benefits sales, navigating healthcare complexities on behalf of employees, and award-winning customer service.

Also, a successful Restauranteur & Executive Chef.

WORK EXPERIENCE

Benefits Sales & Enrollment 2009 - Present

Benefit Communications Inc., HUB International and Employee Family Protection

Corrected and updated demographic data.

Navigated employees through core and voluntary benefit plans

Call center and onsite experience.

Core benefits included medical, dental, vision, flexible spending accounts, long and short term disability and term life insurance plans

Voluntary benefits included Whole and Universal life insurance, accident, critical illness and hospital indemnity plans

Ability to thoroughly explain benefits and answer any questions about plans

Provide customer service and resolve issues regarding plans

Consistently meeting and exceeding employer and client enrollment as well as sales expectations

Rog’s Pizza Kitchen, Stevenson, Al.

Owner/ Chef 2005 - 2009

Offering creative and distinctive pizzas and menu items

Designed the restaurant from the ground up including kitchen and dining rooms as well as workflow optimization to ensure fastest possible turn around time from order taking to delivery

Conducted market research on local demographics and market trends, using findings to prepare menu offerings and prices.

Planned and handled all logistics for operating the restaurant

Pitched, designed, and placed ads in The Business Journal

Designed menus and marketing strategy

Pitched, designed, and placed ads in the local newspapers and radio stations

SKILLS

Exemplary Customer Service

Superior Conflict Resolution

Deal Closer

Noteworthy Leadership

Managing Diverse Team Dynamics

Entrepreneurial Business Owner

TECH SKILLS

Microsoft Office Suite

Numerous complex Enrollment Systems

ROGER L. BASS

adgwe5@r.postjobfree.com

Roger Bass

256-***-****

Nashville, 2018

EMPLOYEE BENEFITS

WORK EXPERIENCE continued

General Manager/ Executive Chef

Quality Restaurants, Bayside Grill, Stars 1999 - 2005

Responsible for all aspects of restaurant management including menu development, staffing, recruiting, training all incoming personnel, supervision of shifts and employee scheduling

30 + people on staff under my supervision

Directly responsible for overall profitability

Under my leadership Bayside grill was one of the most popular and profitable restaurants on the Gulf

STARS

Upscale dining experience

Responsible for restaurant concept and design including kitchen and dining room

Heavily involved in market research and market trends, using findings to prepare menu offerings

Planned and handled all logistics for catering client events

Pitched, designed and appeared in advertising for local media

Developed topics and curriculum for cooking classes offered at the restaurant

ACHIEVEMENTS

Exceeded monthly Sales & Enrollment targets 70 out of the last 71 months

Designated Client Executive Enrollment Coordinator

Best Overall Restaurant, 2000

People’s Choice Gulf Coast Magazine

Most Romantic Restaurant, 2000

People’s Choice Gulf Coast Magazine

Leadership Scholarship

University of Alabama

Senior Project (Restaurant Design, Budget, ROI & Menu) Winner

Culinary Institute of Florida

AREAS OF EXPERTISE

TEAM DYNAMICS

DEAL CLOSER

LEADERSHIP

CONFLICT RESOLUTION

CUSTOMER SATISFACTION

EDUCATION

Culinary Institute of Florida

Associates of Arts Degree

Culinary Arts & Sciences

University of Alabama

Marketing

3 years completed

ROGER L. BASS

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