MYTHILY VENKATACHALAM

SENIOR BUSINESS SYSTEMS ANALYST IT PRODUCT MANAGEMENT

Redmond, WA 425-***-**** adgwdm@r.postjobfree.com LinkedIn Profile Accomplished Business Systems Analyst and Technology Product Management professional with nearly 10 years’ experience in developing, and leading global technology and business teams for large and highly reputable corporations. Proven track record in leadership, product design, driving alignment across diverse cross-functional teams, ensuring profitable growth, and minimizing loss with stellar product management, and business systems analysis. Passionate about technology, product, and developing global solutions that help ensure process improvement while exercising high-level budget stewardship and meeting and exceeding standards. CORE COMPETENCIES

● Interpersonal Skills & Team Building/Collaboration

● Adaptability & Learning Agility

● Driving Business Impact on Customer Needs

● Agile Software Development Methodologies

● Operations Development & Program Coordination

● Analytical, Data Analysis & Risk Mitigation

● Management Organization & Leadership

● Product & Event Planning, Logistics & Recovery

PROFESSIONAL EXPERIENCE

SR. FUNCTIONAL ANALYST RISK & COMPLIANCE 06/2018 - Present SR. BUSINESS ANALYST SR PROGRAM MANAGEMENT COMMISSIONS 09/2011 - 05/2018 T-Mobile Bellevue, WA

T-Mobile delivers a wide array of projects in technology industry. Projects involve the design of roadmaps for technology integrations, development of data visualization platforms & models that drive strategic decision making, design of controls that mitigate data integrity risks on engineering projects and implementation of company-wide programs requiring cross-functional collaboration.

● Led 9-person team on multiple projects concurrently, each worth between $1 million and $5 million dollars, engaging in each project and collaborating with business stakeholders, systems architects, analysts and developers to understand the project and technology used for each.

● Provide support and solutions for Commission Systems consisting of retail, B2B and dealers while leading team in delivering large and complex business/technology initiatives and implementation of projects while owning and driving financial understanding of all capital spend for all services.

● Lead and manage program pertaining to all aspects of prospecting and engagement tools, enabling frontline reps to prospect leads and engage in leads management; Product Owner to track user stories from start to finish, translating business needs into technical requirements, and act as triage for post-deployment validations.

● Advocate, educate, and align key stakeholders across company, driving internal process improvements for the program while contributing to effective control design, execution, and post production validation of data integrity controls.

● Lead the development of customer-focused product strategy, revenue models and vision supported by internal and external analysis

● Enhanced automation of existing processes to improve performance and reliability while creating visualizations and executive- level dashboards to trend/track metrics that can be comprehended by varied audiences.

● Resolved commissions payout issues of 13,000 store employees worth more than $10 million with 97% payout accuracy by creating SQL-stored procedures to calculate commissions for pilot launch projects. Procedure is still in use to this day after five years since implementation.

● Served as subject matter expert, providing requirements for team, analyzing impact, and forecasting revenue to leadership.

● Created business architecture diagram based on feature changes and identify data integrity risk and provided controls recommendation to mitigate risk while driving SDLC framework to gather pertinent information.

● Responsible for identifying data integrity risks and building up business architecture diagram to key stakeholders, ensuring complete and accurate risk identification and control mitigation is established. Provide hands-on product management during analysis, design, development, testing, implementation, and post-implementation phases.

● Identified 70 operational and SOX controls, most of which were accepted by auditing team. Build and maintain tools, analytics, and reporting to highlight key factors impacting product costs while building and delivering content for cross- functional operational reviews with internal leadership.

● Created user stories and managed product backlog; lead meetings with leadership and IT to discuss backlog prioritization and progress on user stories and defects.

Mythily Venkatachalam

SR. TEST ENGINEER 03/2010 - 02/2011

Alliance Enterprise Lacey, WA

Alliance Enterprise delivers a wide array of projects in technology industry. Projects involve the design of roadmaps for technology integrations, development of data visualization platforms & models that drive strategic decision making, design of controls that mitigate data integrity risks on engineering projects and implementation of company-wide programs requiring cross-functional collaboration.

● Led team by analyzing end-to-end grasp of entire software development life cycle (SDLC) including analysis, design,

● development, and testing of software applications.

● Facilitated quick resolution of issues and defects found during testing by collaborating with developers, business analysts, and subject matter experts.

● Increased completion rate by 30% by improving documentation on testing practices to enhance their repeatability.

● Known for identifying issues and completing work in a timely manner by analyzing system requirements to gain a better understanding of the application and preparing data page maps.

● Supported design and testing of applications in all program phases, from initial design through coding, testing, and integration.

● Led 25-member team, including developers and testers, collaborating with 10 and leading them through system-related projects.

ADDITIONAL EXPERIENCE

ANALYST, AT&T, 11/2008 - 12/2009

EDUCATION

MASTER OF ENGINEERING, Food Processing & Bio-Tech

Asian Institute of Technology Thailand

SPECIALIZED TRAINING & CERTIFICATIONS

Certified Safe 5 Product Owner/Product Manager, Scaled Agile, 2020 AWS Cloud Practitioner, AWS Services, 2020

API Security on Google Cloud’s Apigee API Platform, Coursera, 2019 JIRA Rally Training, T-Mobile, 2018, 2013

Advanced T-SQL, Programming/SQL Query, TechSoft Technology, 2006 AWARDS & HONORS

Results Rock Star Award, T-Mobile, 2017

Most Valuable Player SOE Award, T-Mobile, 2015

Results Rock Star Award, T-Mobile, 2013

TECHNICAL PROFICIENCIES

Languages/Technologies: SQL PL/SQL Python

Web Services/API Technology: REST SOAP XML XSLT Database Development: Oracle SQL server TeraData Tools: XML Spy Visual Studio Visio

Commissions: IBM Varicent

Data Management: Collibra

Software Development Life Cycle: Agile Scrum

Data Visualization: Power BI

Requirement Documentation: JIRA Rally Quality Center

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