Juan C. Lorenzo

312-***-**** adgwbd@r.postjobfree.com

DIRECTOR OF OPERATIONS

Accomplished Lean Six Sigma Black Belt operations leader with extensive experience in overseeing and leading organizational daily activities to optimize efficiency and productivity while reducing costs for an organization. Expertise in strategic planning, operations management, supply chain management, distribution, vendor relations and negotiations, and safety, Adept at analyzing processes and implementing improvements to drive productivity. Exemplary communication, interpersonal, organizational and leadership skills. Areas of Expertise include:

Operational Excellence Strategic Operational Planning Process Improvement Training & Development Cross-Functional Collaboration Team Building & Leadership Microsoft Office

PROFESSIONAL EXPERIENCE

Sysco/Buckhead Meat & Seafood April 2019 to March 26, 2020 Director of Operations

Responsible for the efficiency, productivity, quality control, accuracy, cost, general safety, food safety, inventory, transportation/logistics, fleet, equipment maintenance/repair, staffing and all other activities within the facility.

Improved efficiency, hourly productivity and quality

Improved shipping and departure times

Designed and implemented a more cost effective and productive operational workflow.

Reduced credits due to operational failures

Build relationship and open communication between labor staff, supervisors and managers

Implemented training programs and mentor ops leads, supervisors and managers for professional growth.

Monitored and enforced compliance with Staff Safety, Food Safety, Sanitation, DOT, USDA, OSHA, Fleet maintenance and Recycling programs

Actively involve on with HR related issues including candidates screening, interviews, current employee recognition, team building activities, disciplinary actions and other activities RR Donnelley June 2015 to April 2019

General Manager

Responsible for the successful Mid-West operations by overseeing all aspects of a regional US international facility providing processing, shipping and distribution of international mail and parcels for leading providers in the industry.

Successfully designed, stablished, managed and monitor the Production, Distribution, Fulfillment, Inventory, Shipping and all other departments in the facility

Created and implemented new efficiency standards, production processes, quality control measures

Constantly exceeded customer expectations.

Hire, develop, mentor and train a supervisory team to maintain set performance standards as defined by products and service levels, utilizing metrics and tools.

Manage staffing, scheduling and assignments to maintain budgetary targets; labor total processing cost.

Improved quality results, metrics, using system driven tools and reported performance audits from related teams; Customer Service, Sales and Billing.

Interface with major multi-million dollar customers on a regular basis, ensuring all performance expectations are met or exceeded.

Oversee and participate in the development, implementation and maintenance of operating budgets, ensuring that operations are managed within established guidelines. JUAN C. LORENZO Page Two

Ferrell Gas/Blue Rhino February 2014 to May 2015

Operations Manager

Managed the South Florida branch.

Accountable for the performance of all South Florida service technician and delivery drivers.

Audit and analyze performance of service quality and productivity through KPI’s metrics.

Managed delivery drivers and Service technicians training, route set up, productivity, efficiency and costs.

Drive to decrease cost per stop, increase gallons of propone sold, and increase sale of service technician’s services.

Responsible for business operating permits, safety inspections, fleet repairs and DOT compliance, procurement, payroll and customer service issues resolution,

Reduced inventory shrinkage and improved inventory control management

Vendors, suppliers and service providers contract negotiation.

Monitor daily production.

Blue Point Logistics June 2011 to November 2013

Director of Operations

Fully responsible for all business departments providing services to the City of New Orleans.

Established the local facility in New Orleans

Purchased fleet and heavy equipment in conformance to company standards and contract requirements ensuring DOT regulations were met.

Full P&L responsibility including budgeting to forecasting.

Negotiated with vendors to ensure best cost for parts, fuel, equipment, vehicles, trucks, service contracts, insurance, etc. SAUSA July 2008 to April 2011

Distribution Manager

Handled the national door to door distribution of marketing material within 48 markets across the United States. Premium Lube Express September 2006 to April 2008

President

Established a successful and profitable car lube location. DHL Global Mail (MTS) November 1996 to April 2007

Sr. Operations/Logistics/Security Manager

Opened and managed three fully operating facilities (California, Florida, and Mexico) from ground zero until a stable successful operation was met.

Education

Bachelors of Business Administration (BBA), Business Management, American Intercontinental University, Hoffman Estates, IL. - 2005

Associate's Degree in Biomedical Engineering Technological Institute of Puerto Rico, Rio Piedras, PR - 1991

Diploma, University Gardens High School, San Juan, PR - 1989

Contact this candidate