R. Arul Samuel B.Sc., MBA.

Tansi Nagar **th street Extension,

Velachery, Chennai - 600042

Mobile No.: +91-978*******

E Mail ID: adgw7m@r.postjobfree.com

Career Objective:

Seeking a challenging career with a company that will allow me to utilize my skills as a fast learner, take on new tasks, where my knowledge and skills can be applied to improve the business. Professional Sales Manager/Leader/Performer. Focused on developing and growing Sales teams, Sales volume, and Profitability through "hands on approach" to individual and team training, coaching, and mentoring. Professional goals embody a philosophy of personal and corporate betterment as a result of developing, investing in, and serving others. Career advancement focused, forward thinker and forward mover.

Specialities: Sales Management/Leadership, coaching, training, and mentoring. Polished negotiation skills of high ticket/high value items in luxury car market, exceptional needs analysis skills, versatile proven performer with excellent soft closing skills as well as urgency closing skills, and CRM client management. Young, fresh and dynamic leadership and management approach, yet results oriented and focused. Creative and strategic thinker, highly self motivated, ambitious, polished, positive, professional.

Educational Qualification:

INSTITUTE/UNIVERSITY COURSE SPECIALISATION

BHARATHIYAR UNIVERSITY M.B.A Information system KOVAI KALAIMAGHAL COLLEGE B.SC Computer Science STATE BOARD HSC (XII) Agriculture

STATE BOARD SSC (X) -

Hobbies and Interests

• Automobile Industry

• Exploring & Travelling

• Music & car driving

Professional Experience:

EXECUTIVE - STANDARD CHARTERED – CBE (5th April 2004 – 30th June 2005)

Managing collection and recovery for credit card finance division - Cbe, Personal loan, business loan, Handling team of 10+ members for banking & collection related activity and ensuring that delinquency levels are identifying performers and giving them due credit as and when required.

CONSULTANT – JEEP CLUB – CBE (10th Aug 2005 – 30th Nov 2008)

Responsible for development and operation of all alter jeep sales business &

customer satisfaction, sales and logistics.

TAFE ACCESS LIMITED - CBE (passenger car dealer FIAT) (30th Dec 2008- 30th June 2011)

AUTO SALES CONSULTANT – FIAT AUTOMOBILES

With a focus on customer service and a win-win sales and business philosophy I was able to build a business and customer network over 5+ years resulting in exceptional repeat and referral clients, excellent CSI, and opportunity to advance my career. Many of my clients have followed me to my new positions as I have advanced and taken on new roles within the automotive industry and in my career, for which I am grateful.

A.S.M.MANAGER-in (FIAT Automobile)

RAMKAY FIAT- CHENNAI (Fiat dealer) (7th July 2011-31st Aug 2015)

Responsible for team sales to motivate, conduct training to achieve sales target. Helping sub-ordinates to close deals and report individual performance and daily activities to my head.

My duties were to assist the Senior Sales Manager with facilitating the sales department with sales training and motivating, prospecting, closing sales, needs analysis, I learned immensely here and helped grow sales to become the number one volume producing dealer in CHENNAI only 3 years.

AUDI- COIMBATORE (BESPOK & SALES MANAGER)

(5th Sep 2015 – 18th Oct 2017)

Responsible for the delivery of Audi Coimbatore strategic sales Objectives, the development and leadership of the Coimbatore and Madurai Sales Organization and Maintaining Audi Coimbatore position at the forefront of the premium automotive world

GOLDEN HYUNDAI – COIMBATORE (DGM – SALES)

(1st Nov 2017 – 30th Sep 2018)

Managing customer experience and Team. Align with customer relations team at Hyundai for implementation of local and global customer experience, Management projects. Serve as central point of contact for Customer experience management related processes and projects among all departments. Work closely with customer relations team at Hyundai. Support all departments in the development, implementation and creation of Hyundai customer touch points and customer care processes at national, regional and dealer level. Provide consulting and expertise, aligned with Hyundai overall customer and business strategies. Handling Marketing and overall CSD Sales in dealership.

MAANSAROVOR HONDA (GM – SALES) (3rd Oct 2018 – 15-AUG-2020)

Responsible for the Operation Management of Dealership. Setting Retail targets for DSE, Incentive planning, Sales process Implementation. Providing coaching on various sales – processes to Team for individual growth. Review last month’s retail performance, Over-aged market outstandings & claims. Looking after stock/Inventory management and Audit. Responsible for wholesale & Retail performance, Market out standings & Retail claims. Exploring New Market Development for further business growth. Dealing with Financial institutions/banks for Inventory funding & Finance payout.

Roles and Responsibilities:

• Innovative professional with 11+ years of progressive experience within the automobile sales industry both used cars and new car sales.

• Giving expert advice after analyzing their need and finances available

• Helping the customers in getting hassle free loan

• Organizing test drives and personally answering all the doubts

• Delivered new vehicles to customers, ensured the customer understands the

vehicle’s operating features, warranty, and paperwork.

• Demonstrated an understanding that business is built on excellent customers

satisfaction and being devoted to guaranteeing customer satisfaction.

• Prospected on a day-to-day basis by phone, mail, and person to person – maintain

a prospect development system.

• Maintained an owner follow-up system that encourages repeat and referral

Business and contributes to customer satisfaction.

• Introduce customers to the Service Department emphasizing to customers the

quality and efficiency of the dealership’s service operations.

Details of Training at AUDI

• Test Audi A3, A4, A6, A8, Q3, Q5, Q7 (2015) (INGOLSTADT) Certification

• Audi Bespoke & Performance cars – (INGOLSTADT) Certification (Won the BEST PERFORMER AWARD from AUDI – INDIA)

• Performance cars (R8, TT, RS 5, S 5, A3 CAB, A8 L)

• Sales Force – Audi applications

• Audi – Technology & Innovation

• Audi – Efficiency & Sportiness

• SACT – Basic sales principles

• Audi – Fascination

• Audi – Product Refresher

Sales training in fiat

• Fiat product training in cochin 2011

• Tata Motors Exceed Training

• My fiat 2012

• FIAT WEB Training

• FIAT sale MANGER training

Professional Skills

• Proven sales experience in the automotive industry.

•Superior communication and customer service skills.

• Excellent follow-through skills.

• Excellent leadership and planning skills.

• Strong time management and decision making skills.

• Excellent problem solving skills.

• Good understanding of manufacturer’s specifications.

• Proficient in Microsoft Suit and Internet.

Personal Details

Father’s Name: Lt. Mr. k.Rajamanickam

Date of Birth: 12 th of Jan 1983

Permanent Address: Tansi Nagar 19th street Extension,

Velachery, Chennai - 600042

Marital Status : Married

Spouse Name : Mrs. Priya

Nationality: Indian

Languages Known: English and Tamil

I hereby declare that all the information provided above is factual and correct to the best of my knowledge and belief.

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