Abdul Rahman Mohamed Iqbal

+971-*********, adgvxs@r.postjobfree.com,

Abu Dhabi, UAE

Self confident and highly flexible, innovative, and enthusiastic individual, who possesses a considerable amount of knowledge inHR & Administration and IT, A fast learner, who can absorb new ideas quickly.

I am experienced in coordinating, planning, and organizing a wide range of Administrative & HR activities. I am well organized, work well under pressure and an excellent team player with a proven ability to work proactively in a complex and busy office environment. I am looking for a career advancement opportunity with a company that will allow me to develop my skills & potentials.

Experience:

Al Tamimi & company (Advocates and Legal Consultancy- Abu Dhabi)

Administrative & HR Assistant

(June 2008 – Present)

Administration & HR Department:

Point of contact in Abu Dhabi Branch,

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

Managing the daily process of Admin works

Process incoming correspondence and action as required and collate information

Required for the preparation of reports.

Maintain polite and professional communication via phone, e-mail, and mail.

Filing& Manage the corporate expenses as well as submitting & preparing

(Daily, weekly, monthly) reports as required.

Maintaining confidential company information

Handling Files movement and updating the records using software

Updating records as per the case and department wise

E- filing – Emails, datasheets and invoices accordingly in which department

Generating and uploading Files in DMS.

Coordinating with PRO and working with Visa & Embassy Process for the employers

Coordinating with Facility manager

Arranging Documents for Ministry Works (Attestation, Stamping, legalizing)

Facility Arrangements for Clients & partners

Arranging events and parties as requested

Provide administrative support for HR executives

Organize and manage new employee orientation, on-boarding, and training programs (Induction, Assessment Test arrangements)

Finance Department:

Verifying and forwarding incoming & out going invoices to Finance Department from the vendors (Stationary, Info fort, etc)

Assisting Finance team with Disbursement data’s,Cheques, and invoices

Merging Invoices in a single sheet as per the department and disbursement amount

Arranging Cheques collection from the Clients

Following the Cheques and Cash deposits in the bank as per the business account procedure

IT Department:

Assisting in IT department and solving desktop technical Issues and Switching works in server room

Hardware Installation in PC (RAM, Hard Disc., extra)

Trouble shooting Printers, Formatting systems and Installing new OS

Helping to all Employees, Clients, and partners to download new applications for mobile device and laptops

Activating Access cards by the security systems

Monitoring CCTV Cameras and Backup works, Wi-Fi setups

Arrangements for Seminars (Laptop, Projector, and devices which needed)

Arranging Audio & Video Conference, Using Applications like Zoom, Skype Conferences for Partner’s, Internal & external Clients to International & National Links

Experience:

Cognizant Technology Solution / Chennai, India

Administration Executive

(Dec 2006 – April2008)

Administration & HR documents control structure ensuring the accuracy and security of the documents flow within the Department

Preparing reports and data summaries for management.

Managing the vendor’s Process.

ID card & access card Arrangements for Employees.

Seat arrangements for Employees with the help of Seat Management System.

Handling the Transports Section Verified and check the transport movement daily and monthly basis.

Co-ordinate with the client team for the client Visit requirements and important meeting arrangements

Collect the monitoring outgoing & incoming material details from the security and prepare the proper records for monthly basis

Arranging the weekly and monthly meeting with all locations staffs.

Conducting program for monthly basis to rectify the employee queries.

Assisted with the programming Polycom equipment for newly hired employees

Experience:

Reliance Communication / Chennai, India

Administration Assistant & Technical& Customer support Executive

(Dec 2005 – 31 Nov 2006)

Maintaining the team Systematic as a Lead Executive

Respond to customer queries in a timely and accurate way, via phone, email or chat

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Inform customers about new features and functionalities

Update our internal databases with information about technical issues and useful discussions with customers

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Maintaining team performance as team player

Maintaining Customer Relation

Generate new Customer base

Coordinating with back end solving customer’s problem

Rectified Customer queries in Technical basis.

Handling Video Conferencing (Domestic & International Conference)

Handling online exams as a Test Center Administrator, (Ex: TOEFL Exam)

Data card installation and troubleshooting.

Trouble Shooting in Online (Voice, Mail and Chat)

Experience:

Thiru Arooran Sugars Ltd / Tirumandangudi, India

(Jan 2004 – Nov 2005)

Transport in charge / Administration Assistant – Distillery unit

Authority of the daily Transports arrangements

Scheduling transportation services, planning routes, and assigning drivers.

Processing shipping documents, including bills of lading.

Monitoring drivers' logbook entries and performing payroll administration

Arranging daily Schedules to transport Movement to deliveries

Maintaining the Whole Transportations records of the company

Sending daily report from mail to head quarters

Files management

Handling customer queries and escalating serious complaints to management.

Complying with transportation regulations and company policies.

Developing and implementing improved transportation administration policies and procedures.

Liaising between managers and drivers, as well as collaborating with other departments to optimize transportation services

Educations:

Bachelor of Science (Physics)

S.K.S.S. Arts and science college

2000-2003

Higher Secondary

The Native Hr, sec, school

1998-2000

S.S.L.C

The Government Hr, Sec,School

1997-1998

Computer Skills:

Installation of Hardware devices (Photocopier, fax Machine, printers )

MS Office operating systems (win 98, 2000, XP, vista,2010)

Installation of OS (All Microsoft applications)

Personal Details:

Quick learner, Active, Action oriented, Philomath, Proven negotiation skills, Team player, Adaptability, Ability to work under pressure, Efficient time Management.

Marital status - Married

Nationality - Indian

Languages Known - Tamil, English, Arabic (Reading only), Malayalam, Hindi, Urdu

Visa Status - Employment

Passport Number: - L 499419

References: Available Upon request

Yours Sincerely,

Abdul Rahman Mohamed Iqbal

Contact this candidate