Customer Care Office Assistant
Resume:
COVER LETTER
I am writing to express my interest in any office (co-ordinate / marketing and customer relation) position that might come up or currently available in your company
Am highly talented and experienced (peoples person) individual, with an extensive background in customer or dealing with people and problem solving person. With my experience and attention to details won me a job as facilitator and panelise in tafadwa consulting where my duties was to select a right candidate for Traffic Trainee R.M.T.C new intake every season
My long term career goal is to continue to learn and grow my skills, abilities, whilst utilizing my experience, knowledge and skills to benefit any employer I am working for.
The attached resume will provide a more complete overview of my accomplishment. My greatest strengthens are
• Able to work shift, attention to details
• Work in highly structured environment
Am well equipped to work and ready to start as soon as possible
“There is no TEAM with ME without ME and there is no I in TEAM”
Your positive response will fill me with gratitude
Looking forward hearing from you soon
Regards
Godfrey Thulani 078***-****
Residential address
House 5117
76 Sir Lowry road Tsutsumane
Zonnebloem Laduma street ext 7
Cape town Alexandra
7925 2090
( Notice period week) (notice period ASAP)
CANDIDATE MOTIVATION
Applying for this position based on the following reasons and skills:
I would have to say being a good team player comes with excellent time management skills, Enthusiastic attitude, Strong analytical abilities, solid technical skills and the Ability to follow process. The ability to think outside the box and eagerness to learn and well equipped to work (learner ship) and ready to start as soon as possible
PERSONAL DETAILS
ID: 870**********
Contact Details Cell: 078-***-**** Email: adgvxa@r.postjobfree.com
Next of Kin or Alternative Number Name: Portia Gwaxa Number: 063-***-****
Driver’s License: Code 1 (C1) Marital Status: single
Languages: English, Xitsonga, sepedi, Tshivenda. IsiZulu, isiXhosa, Sesotho
HIGH SCHOOL
Basic Education: matric Highest Grade Passed: 12 Year Complete: 2005
See the attached file
EDUCATION AND TRAINING
Institution
Qualification
Status & Dates
Prestige Business College
Subjects: intro to pc /end user computing/windows os/ MS office package, telephone techniques / communication theory
Complete 2006
Laser logistics in house training
Subjects:
Receiving clerk/ dispatch clerk
Track record /inventory clerk
Complete 2014
Norman Bisset and Associates
Re5 fais cert
Complete 2016
Factor skills academy
Entrepreneurship 101
2020
Ceta
Construction contractor
2019 COMPLETE 2020/01/20
SHORT COURSES ATTENDED
1: Call center, SALES 2.Debt counselor 3. Receiving and dispatch 4: Entrepreneurship 101
5: construction contractor
OTHER SKILLS AND COMPETENCIES
Strong Interpersonal Skill
Office package including active directory and excel
Able to work on own initiative An ability to achieve and exceed targets
Able to work as part of a busy sales team
Ability to build a rapport with wide range of people
Ability to prioritize and meet deadlines on multiple assignment
SUMMARY OF CAREER HISTORY
Position
Company
Period of Employment
Ref with the positions
Travel agent
Asambe travel
2008/2010
adgvxa@r.postjobfree.com
Receiving and dispatch clerk /customer care
Laser logistics
28/09/ 2010 – 03/2014
adgvxa@r.postjobfree.com
Debt consultant
Nimble group credit worx
Jan 2015 – 03/2017
Promise chakela
Office assistant report to MD
Tafadzwa Mmatseleng
2018 oct 04-2019-06
adgvxa@r.postjobfree.com
Marketing and sales (freelancer)
Nkonwana attorneys / 2\6 advisory
2019/06 till date
079-***-**** CEO Billy Nkonwana
PREVIOUS EMPLOYER
Period: year
Company Asambe Travel Club
Job title Travel consultant / sales executive
Duties: In/outbound contact Centre switchboard)
Leasing with various hospitality and tourism providers
Resolving client query in time and general admin duties
Maintaining a high level of professionalism in a pressurized environment
Arranging and compiling of tour packages
Update beneficiaries, Personality information telephonically
Booking accommodation, flight and restaurant reservation for group and individual
Effective communication skills
Reason for leaving: got a better offer
Company : Laser Logistics
Job title : Stock controller / customer care
Responsibilities
Processing purchase order
Receiving deliveries place stock in designed storage via system GRN and bay or section
Entering stock waybill in system for dispatch
Creating P.O.D and waybills
Tracking stock available via SAP system
Contacting costumer and processing orders and tracking parcel deliveries
Reason for leaving: Companies retrench and went back to Cape Town
Company : Credit worx
Job Title : Debt consultant
Duties : to track down people who owe money and negotiate possible payment via telephone
Handling Incoming and Outgoing Calls, debtors
Taking Manager’s Calls
Handling Escalations
Assist with sweet able payment plan
Do simple changes and processed telephonically
Update beneficiaries, Personality information telephonically
Loading and arranging debit order to high volume debtors
Report To: Thapelo Ntseki or Edna Monedi 087*******
System Used: Excalibur
Reason for Leaving: part time under contract
Company : Tafadzwa consulting
Job title : office assistant / customer care
Daily job duties and responsibilities of today’s HR assistants include:
Answering employee questions
Processing incoming mail
Creating and distributing documents
Providing customer service to organization employees
Serving as a point of contact with benefit vendors/administrators
Maintaining computer system by updating and entering data
HR assistants are involved in a number of areas of human resources, including:
Recruitment/New Hire Process
Participating in recruitment efforts
Posting job ads and organizing resumes and job applications
Reason for leaving: project ends
Reporting under Moloko (MD)
Cell 072-***-**** (010-***-****)
Company: Nkonwana attorneys / 2-6 advisory
Job title : Marketing and sales Director
Daily duties: Field marketing and sales
Setting appointments and arranging meetings
Maintaining calendars of HR management
Compiling reports and spreadsheets
Scheduling meetings and taking minute
Making clear communication between the client and the lawyer
Maintaining good relation between lawyer and clients
Liaising between all group clients and maintaining one outcome
Reason for application: looking for stability and a place to grow my skills and became not just and employee but asset
Ref: 065-***-****
079-***-**** CEO Billy Nkonwana
Ready to learn and develop new skills (available for learner ship with a stipend or in house training)
Godfrey Thulani Hlungwane
Godfrey Thulani Hlungwane
Contact this candidate