**+ years of progressive experience in software industry in various technical, leadership and

management roles with focus on Product Development.

Experience of setting up several successful software development teams and organizations.

Proven abilities of initiating and driving technological, process and organizational changes.

Strong people manager and facilitative leader who has worked effectively with individuals at all levels.

Experience of working in different geographical locations and multi-cultural environments.

Excellent communication, negotiation and innovative problem solving skills. Highlights of Expertise:

Key Achievements:

Led and grew successful sites and engineering organisations in multiple companies.

Set up the India Development Centre for S.i.Systems Ltd from scratch. This is inclusive of all aspects of infrastructure, people, software development and support processes. Grew the centre to a reputed centre of excellence.

Successfully led and managed the development and delivery of feature-rich releases on multiple product lines that have sold for over $ 50 million worldwide annually.

At Ooyala India, successfully organised, led and managed the first Hackathon with a view to identify and encourage innovation.

Successfully led the implementation of Agile development process for multiple product development teams. Coached teams in Agile practices and culture.

Enabled teams to bridge cultural gaps and work productively and efficiently with teams across geographies.

Relevant Experience:

Employer: Ooyala Inc.

Role: Director of Operations and Site Leader for Ooyala India (Promotion) Duration: Aug 2018 – Till Date

Ooyala is a global provider of video monetization technology and services. Providing a set of Integrated Video Platform solutions, Ooyala’s comprehensive suite of offerings includes one of the world's largest premium video platforms, a leading ad serving and programmatic platform and media logistics solution that improves video production workflows.

http://www.ooyala.com/

As Director of Operations and Site leader:

Agile Methodologies

Change Management

Operations Management

Vendor Management

Suresh Kayappurath

Senior Leader in Software Product Development

Mobile: +91-984**-**-***

Email: adgvtk@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/sureshkmenon

Product Development

Team Management

Strategic Planning

Budgeting

Led, directed and managed the India Engineering centre of Ooyala.

Worked with various India teams and global stakeholders to ensure efficient delivery out of India office.

Along with site leadership, directly managed the development and support of key Content Management Systems (CMS) products that are used by Ooyala’s Online Video Platform customers.

Worked with local and global recruiting teams to hire talent across functions.

Implemented a quarterly and annual rewards program for high performing employees.

Held P&L responsibility for the India centre.

Employer: Ooyala Inc.

Role: Senior Engineering Manager

Duration: Feb 2017 – July 2018

As a Senior Engineering Manager:

Formed, led and managed the AdTech Engineering team in Chennai that worked with counterparts in Stockholm, Sweden and stakeholders globally.

Led the development of features of Supply Side Plaform (SSP) for programmatic ad bidding and serving.

Worked closely with a key OTT customer to provide a custom solution using Google Cloud to handle high concurrency (2-3 million views per sec) while tracking and processing live ads. (Google functions, AppEngine, Pubsub topics and Aggregator Service)

Managed the development of key Content Management Systems (CMS) products that are used by Ooyala’s Online Video Platform customers. Led and managed a distributed engineering team based in India, Russia and the US to develop key features in these products.

Worked with customers across all regions (APAC, EMEA and the Americas) and various internal stakeholders (Engineering, Product, Tech Support, Customer Success) during the development and support of these products.

Employer: Stellosys Technologies Pvt Ltd, Kerala, India Role: Management consultant

Duration: Aug 2016 – Feb 2017

Stellosys Technologies is a software solutions company which has product and service businesses. The company develops and markets a cutting-edge solution for Freight Forwarders called Logipulse. The services business of the company provides custom software solutions to customers in a variety of domains including Healthcare and Oil & Gas.

http://www.stellosys.com

http://www.logipulse.com

As a Management Consultant:

Led the design and development of key features including a dashboard and electronic Airway Billing.

Worked with the company to streamline its development process by adopting Agile methodology.

Coached the staff on Agile process and practices.

Led the implementation of tools including JIRA and best practices in Unit Testing, Automation and Continuous Integration.

Employer: SolarWinds Inc., Chennai, India

Role: Manager, Engineering

Duration: Jan 2013 – July 2016

SolarWinds delivers powerful and affordable IT management and monitoring software to over 100,000 customers worldwide – from Global 1000 enterprises to small businesses. Named by Forbes as one of the top 10 fastest growing technology companies, SolarWinds is improving the way IT management software is developed, priced, purchased, delivered, and used. More info: http://www.solarwinds.com

Responsibilities:

Managed the development of multiple industry-leading products across different domains including Storage, Security and Network Monitoring.

Ensured delivery of high-quality, technically sound product releases on schedule.

Led the development of a new product (Enterprise Operations Console) and multiple value-adding features for existing products.

Turned around a product team that was battling high support load. Reduced the active customer issue count by 95% in 3 months through product and process improvements.

Hired and managed engineers at all levels, and enabled consistent professional growth. Maintained updated career development plans for the team members.

Provided thought leadership to the team and mentored/coached them in technical, process and leadership.

Worked closely with customers and internal stakeholders (Product Strategy, Architecture, Sales and Support) during all stages of development and support.

Collaborated with and managed vendors at various global locations . Employer: S.i. Systems Ltd, Chennai, India

Role: Manager, IT Services

Duration: Nov 2006 – May 2012

S.i.Systems India is a development center owned by S.i. Systems Ltd (based in Calgary, Canada). S.i.Systems India develops and supports the Enterprise application (MatchGuideTM) for S.i.Systems. The centre also delivers helpdesk and infrastructure support services company-wide for branches in Canada and India. More info: http://www.sisystems.com

Responsibilities:

Set up the India development centre from scratch.

Led, directed and managed the operations of the India development centre.

Managed and delivered IT software development projects as per the IT roadmap.

Managed a team of about 20 technology professionals including Software Engineers, QA Professionals, Database Developers, Senior Project Manager, Technical Architect, Infrastructure and Helpdesk Specialists.

Worked closely with key stakeholders and other staff during various stages of the projects and operations.

Managed the delivery of company-wide L1 and L2 IT operations (application and Infrastructure) services.

Conducted performance reviews, coached and mentored team members enabling them to face and overcome challenges and innovatively solve problems.

Planned budgets (capital and operational) and consistently met budget goals. Employer: International Customer Loyalty Programmes PLC, Dubai, UAE Role: IT Analyst

Duration: Oct 2002 – Oct 2006

The company, based in the United Kingdom, provides loyalty and CRM solutions for various clients in the Airline, Automobile and Courier industries. Company Website: http://www.iclployalty.com Responsibilities:

Development and Support of the enterprise-level loyalty/CRM software of the company.

Worked with and led a team of 2 programmers through various phases of development – including functional/technical design, development, testing and implementation.

Maintenance of the application web-sites and IIS Administration.

Documented and implemented of corporate software development and testing standards.

Led the e-CRM activities of the company. This included implementation of online surveys and HTML Direct Marketing campaigns.

Documented and implemented the design standards to be followed in HTML Direct Marketing initiatives of the company, in conformation with W3C Standards.

Worked closely with clients and client-servicing teams to review and analyse requirements.

Made presentations and imparted training to clients and company staff on various software.

Led the re-organization and development of the in-house Job Briefing system and Extranet Boards system.

Employer: Reubro International, Kerala, India

Role: Software Developer

Duration: April 2000 – Sep 2002

As a Software Developer my major responsibilities included;

System study, database design, coding and testing

Technologies used on various projects: ASP 3, Coldfusion, MS SQL Server 7/2000, MySQL, MS Access Technical Skills

Technologies: .NET, Java, JavaScript Libraries (AngularJS, ExtJS, React JS), Web Services, NodeJS, Microservices Database: MS SQL Server, Ingres, MySQL, NoSQL (Cassandra), Lucene. DevOps and Containerisation: Git, Jenkins, TeamCity, Bamboo, Docker, Kubernetes Cloud/SaaS: Google Cloud, Amazon AWS.

IDE: Eclipse, Microsoft Visual Studio

SDLC: Agile/SCRUM, TDD, BDD, Waterfall

Project Management and Issue Tracking: JIRA, Bugzilla Education and Training

BTech (Electrical and Electronics Engineering) Mahatma Gandhi University, India.

Action Oriented Leadership – Dale Carnegie Training.

Coaching for Peak Performance - SolarWinds Internal Training

Working Leadership Online by Tom Foster, http://www.fosterlearning.org/ References: Can be provided upon request

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