Manager Customer Service

CURRICULUM

VITAE

OF:

RICARDO NAIDOO

PERSONAL DETAILS

SURNAME : NAIDOO

FIRST NAMES : RICARDO KAMENDRAN

IDENTITY NUMBER : 940**********

DATE OF BIRTH : 31 AUGUST 1994

RESIDENTIAL ADDRESS : 124 TRUSTMORE PLACE,

STANMORE,

PHOENIX

4068

POSTAL ADDRESS : SAME AS ABOVE.

CONTACT NUMBER : 078-***-****

EMAIL ADDRESS : ***************@*****.***

NATIONALITY : SOUTH AFRICAN

GENDER : MALE

MARITAL STATUS : SINGLE

DEPENDENTS : NONE

HOME LANGUAGE : ENGLISH

DRIVERS LICENCE : CODE 8

HEALTH : EXCELLENT

HOBBIES AND INTERESTS : SOCCER, CHESS AND READING

CRIMINAL OFFENCE : NONE

EDUCATION

HIGH SCHOOL ATTENDED : RAISETHORPE SECONDARY SCHOOL DURATION : 2008 – 2012

HIGHEST GRADE PASSED : MATRIC (GRADE 12)

SUBJECTS : ENGLISH, AFRIKAANS, MATHEMATICS,

ACCOUNTING, BUSINESS STUDIES,

ECONOMICS, LIFE ORIENTATION.

TERTIARY EDUCATION

NAME OF INSTITUTE : UNIVERSITY OF SOUTH AFRICA

COURSE : B.COM ACCOUNTING

QUALIFICATION STATUS : IN PROGRESS

CURRENT EMPLOYMENT

PLACE OF EMPLOYMENT : SIBAYA CASINO AND ENTERTAINMENT KINGDOM

POSITION AT PRESENT : CROUPIER

PERIOD : DECEMBER 2014 TO PRESENT

DUTIES :

OPERATE LIVE TABLE GAMES IN CASINOS AND OTHER

LEGAL GAMBLING FACILITIES. FUNCTION AS CUSTOMER SERVICE PROFESSIONALS IN GAMING FACILITIES. ADDRESSING SPECIFIC CUSTOMER SERVICE ISSUES AND ANSWERING GAMING AND CASINO RELATED QUESTIONS. DETECT ANY TRICKS OR UNFAIR PLAYING TACTICS USED BY PLAYERS. VERIFY AMOUNTS WITH PIT BOSSES WHEN PLAYERS EXCHANGE CASH FOR CHIPS.

EMPLOYMENT HISTORY

PLACE OF EMPLOYMENT : EDGARS - MIDLANDS MALL,

PIETERMARITZBURG

POSITION HELD : STOCKROOM ASSOCIATE

PERIOD : OCTOBER 2013 – APRIL 2014

DUTIES:

DESPATCHING OF STOCK, RECEIVING OF STOCK, ANSWERING CUSTOMERS’ QUESTIONS AND PROVIDING INFORMATION ON PROCEDURES AND PRODUCTS. WORK REFERENCES

NAME : ROSANNE DEWNARAH

COMPANY : EDGARS MIDLANDS MALL,

PIETERMARITZBURG

CONTACT : 083-***-****/ 033-***-****

POSITION HELD : STOCKROOM MANAGER

NAME : SANJAY DIAAPNARIAN.

COMPANY : SIBAYA CASINO AND ENTERTAINMENT

KINGDOM.

CONTACT : 031-***-**** / 083-***-****

POSITION : GAMING FLOOR MANAGER.

NAME : KIM FARRELL

COMPANY : SIBAYA CASINO AND ENTERTAINMENT

KINGDOM.

CONTACT : 083******* / 031*******

POSITION : SHIFT MANAGER

PERSONAL MOTIVATION

● I AM SELF-MOTIVATED AND AN EFFICIENT PERSON. I AM ABLE TO MAINTAIN STRONG INTERPERSONAL RELATIONSHIPS WITH PEOPLE. I AM A DILIGENT WORKER, HONEST AND LOYAL TO WHOM I REPRESENT. I HAVE EXTENSIVE KNOWLEDGE AND CONSIDER MYSELF TO BE AN ACHIEVER.

● I ALWAYS ENDEAVOUR TO APPLY MY KNOWLEDGE AND ABILITY TO ENSURE THAT EVERY TASK ALLOCATED TO ME IS CARRIED OUT BOTH, DILIGENTLY AND WITH THE BEST OF MY ABILITY.

● I ENJOY TAKING ON NEW CHALLENGES AND THEREFORE FEEL I AM THE GENUINE CANDIDATE FOR ANY OPPORTUNITY.

● IN CLOSING I WOULD LIKE TO THANK YOU FOR TAKING YOUR TIME TO REVIEW MY APPLICATION AND I LOOK FORWARD TO A POSITIVE TIMELY RESPONSE ON YOUR BEHALF.

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