Bivin T K

SAMSUNG Warranty Coordinator & Sales Engineer

with 9 years experience

No-100-2B Cross, Bhuvaneswari Nagar, Sultan Palayam

P O RT Nagar, 560032, Bangalore 32

+919*********

adgvrr@r.postjobfree.com

Experience

Experienced Sales Engineer with 7 years of success in SAMSUNG industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known for ability to support customers as technical advocate throughout entire sales process.

Driven Warranty Coordinator offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.

Competent SAP MM Consultant well-versed in setting up hardware and software components for SAP users. Effectively optimize systems to address dynamic needs, improve collaboration and strengthen security.

Skills

Requirements management

Technical consulting

Pre-sales support

Data Entry

Data Management

Warranty Claims Approval

Data collection and analysis

Business analysis

Technical analysis

Work Experience

Sales Engineer

SARCO SAMSUNG, Muscat, Oman

oIdentified sales opportunities by assessing environment and devising and implementing winning strategy.

oIdentifying the customer’s current and future requirements.

oOffering after-sales support services.

oDemonstrating products, services and solutions to potential clients.

Warranty Coordinator

SARCO SAMSUNG, Muscat, Oman

oKept physical files and digitized records organized for easy updating and retrieval by authorized team members.

oHands on experience in Samsung product warranty claims.

oExtensive knowledge of warranty strategies, business administration, and warranty claims processing

oStrong leadership with excellent problem solving and analytical skills00

SAP MM Functional Consultant

SAMURA INFO SOLUTIONS, Calicut, Kerala

oDocumented procedures and business processes and shared information with appropriate stakeholders.

oAbility to solve complex issues and with strong project management skills

oPreparation of Blue Print, Project Plan, Documentation for discussions

oExcellent project support to the client

Education

Bachelor of Science: Information Technology

CALICUT UNIVERSITY, Calicut, Kerala

Graduated in Top 60 % of Class

High School Diploma

INDIAN SCHOOL DARSAIT,Muscat,Oman

Graduated in Top 80% of Class

Language

English

Malayalam

Hindi

Tamil

Arabic

Software

GSPN Samsung

SAP

MS OFFICE

Adobe Photoshop

Personal Details

Fathers Name : T K Balakrishnan

Sex : Male

Date of Birth : 03-19-1988

Marital Status : Married

09/2016-02/2020

04/2014-09/2016

09/2011-12/2012

09/2007-09/2011

03/2003-03/2005

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