Post Job Free

Resume

Sign in

Customer Care Manager

Location:
Johannesburg, Gauteng, South Africa
Posted:
October 12, 2020

Contact this candidate

Resume:

CuRICULUM VITAE

Miss Siduduzile Qaphele Mavundla S.A ID: 940**********,

Drivers licence: code 10, 132 VLEI ROAD, BROOI(FIELD apartment UNIT 122, RYNFIELD 1501

adgvqp@r.postjobfree.com Cell: 078-***-****

An enthusiastic, Hardworking and personable young women with a Diploma in Logistics management. Now seek to enter the world where the chemistry knowledge and analytical skills gained through study can grow while working conscientiously to further the production needs of the employer. Quick to grasp new ideas and concept, develop innovative and creative solutions to problems.

EDUCATION

HIGH SCHOOL CARRER

2007-2011 JUSTICE NXUMALO HIGH SCHOOL

GRADE 12UNIVERSITYCARRER

2014-2017 UNIVERSITY OF ZULULAND, Richards bay campus, KZN NATIONAL DIPLOMA IN LOGISTICS MANAGEMENT

WORK EXPIRIANCE

INTERNSHIP AT MANGUZI HOSPITAL, DEPARTMENT OF HEALTH AT TRANSPORT SECTION FROM 01 APRIL 2018 TO 30 APRIL 2020

TRANSPORT Ol:FICE

Position : Transport officer (Intern).DUTIES:

• classification of vehicles from Hospital to PHC.

• Assessment of vehicle status of damage and cleanliness.

• Allocation of vehicles to various trips of programmers

• Maintaining of vehicle update by liaising with stannic garages.

• Responsible for safety and cleanliness of vehicles.

• Allocation of petrol card as per need.

• Writing of trip authorityforvehicles.

• Making bookings forvehicle repairs.

• Sorting of files and filing of transport documents

• Answeringtelephones forvarious enquires.

• Faxing, photocopying, E-mail and scanning for transport activities.

• Display of customer care and interpersonal skillsto various staff and patients.

• Practicing decision making skills after consultation with supervisor.

• Pre-planningoftripsforthe nextday.

• Completing accidental reports and makingfo[low ups.

• Compiling returns and documents on computer.

KNOWLEGDE, SKILLS TRAINING AND KEY COMPETENCIES

• I have knowledge of general administration of government pool vehicles and transport policies.

• Abilityto work independently.

• Good communication and interpersonal relations

• Good reportwritingskills.

• Possess knowledge clerical duties.

• Have knowledge of capturingdata and operating computer.

• Extensive knowledge of Microsoft office and other specialised data entry software.

• Possess knowledge of collecting statistics.

• Have knowledge of legislative framework governingthe public service.

• Fullyaware of data confidential issues, strong commitmentto performing and producing the highest level of quality at all times.

• lnputting bothtext and numerical data, handling all confidential data in a professional manner.

• Havegood planningand organisingskills.

• Have knowledge of working procedures in terms of the working environment.

• GoodTeamwork

• I:lexible.

PROFFESSIONAL AND PERSONAL DEVELOPMENT

I obtained certificate Of life skills after attending a course at LULISANDLA KUMNTWANA. I NTER EST AN D ACTIVITI ES

Reading

J08gin8

FURTHER PERSONAL DETAILS

Health: excellent and nan-smoker

Language: lsizulu and English

REFERENCES

Name: Mr M.W Masuku

Position: Supervisor (Manguzi Hospital)

Contact number: 035-*******

Name: Miss S V Mkhonto

Position: Supervisor (Manguzi Hospital)

Contact number: 035-***-****

Name: Mr N Nyawo

Position: Manager at Mkuze Beer Distributors

Contact number: 084-***-****

K,isEflTiFisEER,eAT'HIE

TRAT THis bocuMg

DOOuMENT WHICH`I

CER-nrv THAT, FROM

WAS NOT MADE: TO TH

M.,,r,,3 '` FI

F ... F, j,,. :.-)'-.R

•'+ J,KskR'

`',A; -. NT

This is to certify that the

tploma tot Ogtsttt£

has been awarded to

atotmDla tbubu3tle

aft,agemettt

dpbele

20t241777 .

940**********

who satisfied all the requirements in th

2017

prz 28146

H^f-

year

^VENUE'

2020 -08- I 6

BENOH'

cllfwT 9..vrsE CEWTE.

H^npuf t',,etwow,.

Vice-Chancellor

Registrar

•`:i,

Dean

in©aitiife

Department:

Health

PROVINCE OF i{`WAZULll-NATAL

Enquires: S.A Mathenjwa Date : 30/04/2020 Ext:182

EXPERIENCE TRAINING REPORT: SIDUDUZILE QAPHELE IVIAVUNDLA This is to certify that Siduduzile Qaphele Mavundla : ID Number 94-030*-****-***, has done experiential training at Manguzi District Hospital operating at transport section as from 03 April 2018 up to 30 April 2020

THE FOLLOWING DUTIES WERE PERFORMED

• Classification of vehicles from Hospital to PHC.

• Assessment of vehicle status of damage and cleanliness.

• Allocation of vehicle to various trips of programmers.

• lvlaintaining of vehicle update by liaising with stannic garages.

• Responsible forservice ofvehicles, booking and follow up.

• Responsible for safety and cleanliness vehicles.

• Allocation of petrol card as per need.

• Writing of trip authority for vehicle.

• Making bookings forvehicle repairs.

• Sorting offiles and filing of transport document.

• Answering telephones for various enquiries.

• Faxing, photocopying, E-mail and scanning for transport activities.

• Display of customer care and interpersonal skills to various staff and patients.

• Practicing decision making skills after consultation with supervisor.

• Pre-planning oftripsforthe nextdayE

• Completing accidenfa] reportand marking follow up.

• Compiling returns and document on computer.

T#a!h eun]wa `

SYSTEMS MANAGER.

DEPARTMENT OF HEALTH

MANGuZI DISTRICT HOsriTAL

TRANspoRT DEPART MEN r

•3 0 APR 20Z0

PRIVATE BAG X3;.JI

KWANGW^NASE 3973

UMNVANGO WEZEMPILO r;W jLIJ NATAL

i CE+1TIFY THAT THIS boc`JMENt 1§ A tf`uE R[-.PP OL)l'CT!ON (fzo``'Y) C .r'

`f)PIGINAL DCX3uMENT WHIG.H WAS HANDED TO ME FOF} Au.I-HE-NTICA ; I( iriT[-tEF] CEFmFY THAT,. F-RO

vi i/\NGE WAS NOT MAIE TO

I 9'

sf3¥#EERp..ae

N^A.'vl lN DBUKSKF}`F

Jgz

NA.ME IN PRINT

CUMENT.

AN AMEi``10MENi` rj,i

en=leanrfu ed Lwh

zT T#Tr7.E er _

2020 '-08- 1 6

ciuEWT a.AvicE cENTtR

7. ttNOw

E=



Contact this candidate