Customer Care Front Desk

S

TAKUNBE BUKOLA DORCAS

**, ***** ***** *** ***** Ipaja, Lagos

PHONE NO - 081********, 081********

CAREER SUMMARY

High professional and talented Broadcaster/Journalist with 2 years of experience in

gathering of news stories, editing, customer service and human management.

Possess problem solving, communication as well as proffering solution to customer

needs and building strong relationship with them

Carrently looking for an opportunity to join a dynamic, ambitious and growing company

to forge a career as a first class Broadcaster/Journalist.

a

WORK EXPERIENCE

eign Trust Insurance

> Customer Care officer/ Front Desk officer NYSC: August 2019 to Date

Responsil

Attending to customer request

Proffering solution to customer problems

Building solid relationship between external and internal customer

Meeting up with company target

Regular follow up on customer request until itis achieved

sustomer request/complaint to the appropriate department

Achieved timely completion of work packages as a result of efficient scheduling of works and

resource allocat

© Good friendy disposition towards customer and client

+ Alarmgreek

> Marketing January 2019 to Augt

Responsibilities

Persuading customer to patronise our service

Meeting up with customer wants at the appropriate ime

Excelent team work with colleagues

Creating strong relationships with both internal and external public

+ Bond Fm, Lagos

> Industrial

Responsibilities

vaining Broadcaster/Journalist August 2013 to July 2014

© Acting as a watch dog for current news stories

Analysing and interpreting of the news stories

* Editing and typing of the news stories

. si

© Writing of news stories

1g Out stories from newspapers

EDUCATIONAL QUALIFICATION

‘% Adekunle Ajasin University, Akungba Akoko Ondo state. Nigeria - B SC. Mass

Communication 2018

‘% School of Basic Studies, Epininmi Akoko, Ondo State - Diploma in Mass

Communication 2015

‘ Bachel Model College, Ayobo, Lagos - S. S.C E Certificate 2012

‘ Great grace private school. Ayobo Lagos - First School leaving certificate 2007

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