Food Customer Service
Resume:
JUDE THADDEUS FORGHEMA F.
adgvnk@r.postjobfree.com
Personal Details
Gender: Male
Nationality: Cameroonian
Language: English & French
Visa status: canceled visa
Position: Barista / cashier
A hospitable, presentable and hardworking team player who possesses a high standard of personal appearance and hygiene. Always focused on making sure that every guest is served to the highest possible standards according to enterprise guidelines by having an outgoing, polite and professional attitude towards all patrons. Constantly working hard to ensure that guest expectations are met and that their time being served is a memorable experience. Jude is now ready for new challenges, and is now seeking a suitable position with a reputable and exciting company.
EDUCATIONAL BACKGROUND
Bachelor Degree in Sales and Marketing, University of Buea- Cameroon. from 2007 to 2010
Computer study at the HIBMAT Buea–Cameroon..
2007 obtained advance level certificate (A. Level certificate )
G.C.E O’ Level Certificate (2005)
Computer skill: MS OFFICE, EXCELL, POWER Point, basic tally.
A certificate in hygiene by the Dubai world trade center
PERSONAL SKILLS
Talent for effectively interacting with individuals at all levels of the organization.
Self-motivated to work independently, with team support, to close business.
High desire for success
Keen listener
Winning work ethics
Good interpersonal communication
Good multitasking ability while paying attention to details
Perfect in English both oral and written and good in French oral and reading
Ability to work flexible hours
Cashier Supervisor in café arena world trade center
Working Experience
DUBAI WOLD TRADE CENTER
2 years’ experience at Dubai World trade center
Job Title: cashier/ waiter / barista
Duration: 09/01/2018 to 29/02/2020
Responsibilities:
Collecting cash from the customer and putting in the micro
Making coffee and serving it to the guest
Great guests and escort them to their tables and take orders from patrons for food or beverages.
Maintain and take all orders forwarding them to the chef.
Serve food and beverages to patrons, prepare and serve special dishes to tables as required.
Double check with customers to ensure they are enjoying their meals and take action to correct any problems
Remove dishes and glasses from tables or counters and take them to side stations for the runner to collect for the steward area.
Make sure customers receive the services needed.
Forward bills while establishing excellent communication with customers on payment issues.
Bid guests farewell as they leave the restaurant and invite them next time
HOTEL TRANSCAM PLAZA: Ngaoundere, Cameroon
Job title: waiter cum cashier
Duration. April 2012-January 2014
Job role: waiter cum cashier
Working as part of a team that included a manager and co -waiters. Responsible for welcoming guests to the restaurant and promoting the food and beverage menu whilst serving/delivering food and drinks to guests. Duties: Delivering outstanding food and beverage service to customers.
Responsibilities
Greeting all guests, using the guests’ name as often as possible.
Escorting customers to their tables.
Presenting the menu and taking orders from guests while offering advice on the menu.
Serving the guest and ensuring guest is comfortable and receiving the best treatment possible
Giving guests an accurate bill then taking payment from them in cash
Ensuring the Cashier Tally Sheets are accurate and any discrepancies are noted and signed by a supervisor. .
Removing dishes and glasses from tables, and taking them to kitchen for cleaning.
Keeping the Place of Work and surrounding area clean and organized at all times.
Preparing accurate checks that itemize and total meal costs and sales taxes.
KEY SKILLS AND COMPETENCE ACQUIRED
Ability to recommend Food & Beverage combinations and up-sell alternatives.
Explaining how food is prepared, describing ingredients and cooking methods.
Excellent command of the English language.
Able and willing to work varying shifts including weekends and holidays.
Building a rapport and relationship with customers.
Experience of working in a rapid serving environment.
Ensuring that customers enjoy their meals and taking action to correct any problems
Excellent in organizational setup and event planning
CERTIFICATION: I hereby certify that to the best of my knowledge this Bio Data describe
Me, my experience and my ability
Curriculum Vitae
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