Sales Customer Service
Resume:
Kimberly M Bennett
Hancock, Maine, United States
***********@*****.***
linkedin.com/in/kimberlymbennett
Summary
I'm a hard-working, creative, and bright woman looking for a company to join to gain more experience and help more people. I enjoy working with a dynamic bunch of people in the community to achieve their goals. I appreciate helping others to improve the gaps in customer service by providing the best service for everyone I work with and meet. Experience
Seasonal Sales Associate
L.L.Bean
Jun 2018 - Present (2 years 5 months +)
Cashier/Floor Sales Associate:
*Cash/Card Transactions
*Helping customers find their outdoor needs by providing product knowledge and personal information to ensure customer satisfaction
*Selling canoes and kayaks by providing all needed information about proper care and storage needs as well as offering other accessories during their purchase Seasonal Sales Lead
L.L.Bean
Jun 2019 - Jan 2020 (8 months)
Leading a team of trained associates in outdoor activities suited for families and adventurers.
*Opening and Closing procedures by opening and closing the store and gathering all documents needed for the next shi and handling all bank deposits and safe transactions
*Returns of merchandise to better provide quality products for long term
*Team Building: Encouraging our team to improve on tasks and product knowledge by offering help when needed
*Cash/Credit Transactions
Keyholder/Management
Lane Bryant
Aug 2016 - Nov 2017 (1 year 4 months)
Taking on management duties such as:
*Opening and Closing: Counting cash drawers and locking up.
*Handling customer and associate issues with current company policies: Coaching associates and improving client relationships by getting to "yes."
*Increasing credit/sales goals: Keeping track of current sales trends and calculating daily sales.
*Assistanting floor sets by setting up sections of the store.
*Striving for excellence by empowering women to go beyond their size. Kimberly M Bennett - page 1
*This culture is made for: Attitude, by changing our view of what plus size means to the everyday woman. If she changes her attitude about herself others will change theirs about being plus size. Sales Associate
Lane Bryant
Jun 2016 - Nov 2017 (1 year 6 months)
*Customer Excellence: Getting "her story" and telling her "our story" to ensure our clients are dressed for what they need and are well taken care of to ensure they keep returning to us.
*Co-Operative Selling/Retail Selling: Selling clients current fashion for their daily needs with other members of my team.
*Loss/Shrink Prevention
*Rewards Program: Offering clients the ability to earn points and save more money and keep coming back.
*Merchandising/Inventory Management: Making sure our clients are up to date with our deals and current fashions.
*Cash/Credit Transactions
Lingerie Sales Assoicate
Nordstrom
Dec 2013 - Apr 2014 (5 months)
Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
*Credit Card Transactions
*Customer Service Excellence
*Loss Prevention
*Merchandising & Stocking
*Commissioned Based Selling
•Consultative Selling
•Visual Merchandising
•Inventory Management
Education
Johnson County Community College
Associate Degree, Liberal Arts
2008 - 2009
Completed 15+ credit hours
Emporia State University
Psychology
2005 - 2006
Completed 55+ credit hours
Northern Heights High School
High School, General Studies
2001 - 2005
Kimberly M Bennett - page 2
The people I met during my 4 years of high school I will never forget. They helped shape the person I am today by opening my eyes to multi-cultural events and to broaden my intellect. Licenses & Certifications
Professional Bra Fitter - Lane Bryant
Professional Bra Fitter - Nordstrom
Professional Bra Fitter - Macy's
Skills
Retail • Retail Sales • Customer Service • Customer Relations • Customer Experience • Customer Satisfaction • Leadership • Intimates • Garment Fitting • Team Building Kimberly M Bennett - page 3
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