SHIRLEY MUGELE

*** **** ****

New Baden, IL *****

Phone: 618-***-****

Email: adgvbh@r.postjobfree.com

STRENGTHS

I am an articulate individual with a strong sense of business administrative management. I maintain a keen sense of business leadership with proven abilities to identify core business needs on a senior level. I have proven to be leader in operational support, problem solving, and recommendations for improvements. I am extremely organized which shows through my ability to multi-task ongoing and upcoming projects. I have extensive training in leadership development, which involves acting as an employee liaison for corporate headquarters to hospital personnel. I am a very high achiever and take great pride in not only myself but also the work I produce.

PROFESSIONAL HISTORY

November 1, 2019 – Present

Corporate Benefits Administrator – Olin Corporation July 1, 2016 – November 1, 2019

Corporate Pension Coordinator – Olin Corporation

December 7, 2015 – July 1, 2016

Corporate Human Resource Compensation and Benefits Administrative Assistant Olin Corporation - Clayton, MO 314-***-****

● Responsible for the daily administration of all health and welfare benefit plans, including but not limit to eligibility, enrollment, qualifying events, and termination of benefits

● Administer all health and welfare benefit plans consistent with the plans’ documentation and other regulatory and eligibility requirements

● Accountable for monitoring employee and benefits census to ensure enrollees are eligible for benefits and are adequately notified of such eligibility along with the enrollment process

● Assist in the coordination of annual open enrollment planning, communication and roll out between outside Human Resource Departments, employees and vendors

● Assist in the coordination of various compliance testing and audits as required

● Maintain accurate employee benefit records

● Produce appropriate pension retiree benefit packet, review and analysis supporting documents for accuracy and completion, process monthly pension payroll for retirees, scan, merge and maintain standardized files in retiree database system, proficient in record retention file management

● Notify vested and former employees regarding eligibility of benefits, extensive daily customer service through phone calls, emails, standard mail correspondence

● Profoundly experienced in dealing with confidential information regarding people’s rights and HIPPA laws

● Perform updates in Peoplesoft, address changes, direct deposit, tax forms, 1099-R

● Profoundly experienced in dealing with confidential information regarding people’s rights and HIPPA laws

● Act as liaison for Corporate Pension, Corporate Human Resource and Corporate Compensation and Benefits Department

● Manage, plan and coordinate administrative operations for Corporate Pension, Corporate Human Resource and Corporate Compensation and Benefits Department

● Maintain relationships for department personnel and corporate headquarters with outside guest and visitors

● Analysis incoming and outgoing contract material, direct paperwork to appropriate department channels, edit various contract correspondence, process department supply orders, preparing and coordinate large departmental mailings

● Act as a liaison for managing departmental meetings, departmental luncheons, manage corporate calendars, maintain conference schedules, coordinate travel schedules

● Process daily, weekly and monthly funding reports for payment, analysis invoices for payment approval, produce purchase requisitions, prepare and approve payment authorization forms, compile bank deposits, maintain monthly Procurement Card transactions for corporate approval

● Maintain all office supplies for department, serve as a point of contact for building maintenance and parking

● Assist in Service Award Recognition Program

December 1, 2014 – December 1, 2015

Central Region Area Sales Executive Assistant

LDR Spine - Austin, TX 512-***-****

● Manage, plan and coordinate administrative operations for the Area Sales Direct, Regional Sales Managers and Direct Sales Representatives

● Preserve relationships acting liaison for executive team between area region and corporate headquarters

● Manage implement all daily, weekly sales quota's, target sales and achieved sales numbers

● Oversee and record all promotional sales contest for regional area

● Manage maintain approved distributor sales contracts with pricing sheets

● Coordinate peer to peer events, sales training, vendor exhibits and VIP visits

● Schedule travel arrangements and track travel reimbursement expenses

● Coordinate, schedule all area in-services, meetings and various other corporate level requests

● Act as a liaison for regional area providing support in maintaining calendars, appointments, address book, along with incomplete action items

● Produce various reports, formal and informal, along with multi-media presentations utilizing SAP and all Microsoft Office applications

● Particularly experienced in dealing with confidential information focused on patient rights and HIPPA laws

● Work extremely well under pressure able to handle multiple tasks at one time while focus on deadlines for corporate projects, reports, mid quarter, quarter and yearly plan and review targets

● Implement all special projects requested from corporate to Area Sales Direct, Regional Sales Manager and Direct Sale Representatives

March 8, 2010 – December 1, 2014

Senior Level Executive Assistant

Memorial Medical Group

Memorial Hospital - Belleville, IL 618-***-****

● Manage, plan and coordinate administrative operations for the Vice President Executive Director of Memorial Medical Group which employ over 70 physicians 20 mid-levels and 300 employees

● Preserve relationships acting liaison for executive team between physicians, community members and directors resulting in complete focus on business administrative operations

● Manage and implement all employed physicians and mid-level employment contracts for Memorial Medical Group

● Manage legal responsibilities for the Vice President, physicians and mid-levels in regards to legal employment

● Manage and maintain approved vendors and manage care contracts

● Schedule monthly administration in-services, meetings and various other corporate level requests

● Coordinate and attend various senior level meetings preparing minutes for approval to the Advisory Board

● Act as a liaison for executive team providing clerical support in maintaining supervisor’s calendars, appointments, address book, along with incomplete action items

● Schedule travel arrangements and track travel reimbursement expenses

● Screen incoming and outgoing material, direct paperwork to appropriate channels, edit correspondence and process supply and equipment orders

● Direct support for telephone calls along with customer service interaction

● Highly experienced in dealing with confidential information regarding patient rights and HIPPA laws

● Routinely produce a variety of reports, formal and informal correspondence, plus multi-media presentations utilizing all Microsoft Office applications

● Work well under pressure with the ability to handle multiple tasks while meeting strict deadlines on corporate projects and reports such as budget proposals and business plan November 1, 2008 – March 28, 2010

Application Coordinator - Identity

Sisters of Mercy - Chesterfield, MO 314-***-****

● Acting as a direct liaison between users, technical support, operations personnel and software vendor support services to identify and correct problems, managing the escalation of issues as needed

● Provide expertise and business support and service on operational processes and applications, including maintenance of data standards, function and processing of these applications

● Assist in the leadership role in the development and coordination of business process standards, best practices, shared reporting and analysis, review and testing of any revisions, upgrades and processes prior to implementation of corporate, regional or local initiatives

● Identify and document issues that may impact overall operational support and implementation and assists in prioritizing and addressing these issues in a timely manner, correctly and with appropriate communication

● Ensure proper support to the training team in creating standard curriculum's and competency testing

● Analysis and recommend any innovative improvements and enhancements to operational processes

● Support the quality control and error management of new and existing operational processes to ensure system standardization across the Health System

● Engage with super users to create local involvement and accountability April 25, 2005 – November 1, 2008

Senior Level Executive Assistant

Gateway Regional Medical Center - Granite City, IL 618-***-****

● Manage, plan and coordinate administrative operations for the Executive Team CFO, CEO and COO of a 416 bed acute and behavioral health care hospital

● Schedule monthly administration in-services, meetings and various other corporate level requests

● Manage legal responsibilities for the hospital in regards to physician contracts, corporate approved vendors along with manage care contracts

● Attend a variety of senior level meetings

● Act as a liaison for executive team providing clerical support in maintaining supervisors calendars, appointments, address book, along with incomplete action items

● Acting liaison for executive team to directors, physicians, community members, and corporate personnel

● Schedule travel arrangements and track reimbursement

● Screen incoming and outgoing material, direct paperwork to appropriate channels, edit correspondence and process supply and equipment orders

● Utilize Kronos Time Keeping System for administration timesheets/payroll

● Direct support for telephone calls along with customer service interaction

● Highly experienced in dealing with confidential information regarding patient rights and HIPPA laws

● Routinely produce a variety of reports, formal and informal correspondence, plus multi-media presentations utilizing Microsoft Office applications

EDUCATION

August 2000 - Kaskaskia College, Centralia, IL

General Studies / Associates Degree in Nursing

August 1991 - Kaskaskia College, Centralia, IL

Certificate in Cosmetology

May 1988 - Hickey Business College, St. Louis, MO

Certificate in Secretarial Program

AWARDS ACCOMPLISHMENTS VOLUNTARY SERVICES

Member of following committees – Memorial Medical Group Physician Advisory Board

Patient Satisfaction Committee

Member of the following committees – Gateway Regional Medical Center Peer Interviewing Team

Leadership Development

Community Cares

Employee Satisfaction

Certified Pathways Instructor – Gateway Regional Medical Center Employee of the Quarter – Gateway Regional Medical Center Perfect Attendance Award – Gateway Regional Medical Center and Memorial Medical Group Epic Certified in Identity Application – Sisters of Mercy Dean’s List at Kaskaskia College

Community Service Work – New Baden, Illinois

Murray Center – Centralia, Illinois

All Microsoft Applications

PeopleSoft

Remote Home Office

REFERENCES

James Davis

Senior Director Physician Services at LifePoint Health adgvbh@r.postjobfree.com

Phone: 618-***-****

Elaina Garcia

Practice Administrator at BJC Medical Group – Memorial Region adgvbh@r.postjobfree.com

Phone: 618-***-****

John Sanders

Chief Executive Office at Community Health Systems – Gateway Regional Medical Center adgvbh@r.postjobfree.com

Phone: 314-***-****

Kellie Greer

Executive Director, Central Coding Management at Mercy Health Sisters of Mercy adgvbh@r.postjobfree.com

Phone: 618-***-****

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