LYNNE ALLEY

**** ** ******** **.

Portland, OR **225

503-***-****

adgvay@r.postjobfree.com

OBJECTIVE

Office Manager or Administrative Assistant for a non-profit organization

QUALIFICATIONS

•15+ years general office experience

•Excellent written and verbal communication skills

•Responsible, conscientious and detail-oriented

•Customer service experience in person and on the phone

•Strategic thinker and creative problem solver

•Proficient in Word, Excel, Outlook, Publisher and PowerPoint

•Able to efficiently multitask, organize and prioritize workload

EXPERIENCE

Office Manager / Administrative Assistant

Union Gospel Mission March 2013 - Present

Supervise and manage reception volunteers and full-time receptionist

Coordinate SNAP benefits for 30-50 program residents

Process donations using Raiser’s Edge and Qgiv databases

Compose and distribute minutes for weekly executive team meetings

Research, inventory and order office supplies

Create posters, certificates, name badges and slide shows

Obtain permits from PBOT to close streets for annual street fairs and holiday meals

Post job openings on Indeed and Mac’s List

Coordinate onboarding of new employees

Manage master calendar (Outlook)

Proofread social media posts and monthly newsletter

Sort and distribute mail

Assist with other projects as needed

Administrative Assistant / Front Desk

Russellville Park July 2011 – June 2013

•Greeted residents and visitors

•Answered multi-line phone and directed calls

•Coordinated communication between residents, guests and colleagues

•Entered data into databases (Excel)

•Responded to emergency situations (call 911)

•Assisted with other projects as needed

Case Manager

CODA / IRCO 2007 - 2009

•Met with clients to assess needs and provide support and referrals

•Provided progress reports to community partners

•Connected clients with appropriate social services and coordinated care with other organizations

•Entered case notes and other information into medical and Oregon Access databases

•Provided information on client progress at court proceedings

Administrative Assistant

NW Natural Gas 2003 - 2006

•Provided administrative support and customer service at front desk

•Processed supply orders, purchase requests and invoices

•Inventoried and ordered office supplies

•Balanced monthly financial reports and cash deposits

•Maintained and updated security, parking and office machine databases

Administrative Assistant

Rivercrest / Fresh Faith 1993 - 2003

•Provided administrative services to non-profit organization and clinical psychologist

•Created reports, curriculum, multimedia presentations, press releases and brochures

•Compiled and published monthly newsletter and updated website

•Maintained member database

•Managed accounts payable, general fund accounts and payroll (Quickbooks)

•Coordinated building repairs and special events

EDUCATION

•Bachelor of Science, Psychology – Portland State University, 2006

•Master of Arts, Psychology – The Chicago School of Professional Psychology, 2019

•Medical Terminology / Anatomy and Physiology

MEMBERSHIP

American Mensa – 1999-Present

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