Social worker
Resume:
Sambo Ntsako Precious
Bachelor of Social Work (University of Limpopo)
Cell: 061******* / 072*******
E-mail: adgv44@r.postjobfree.com
Personal Details
Full Name
Ntsako Precious Sambo
Language
English, Xitsonga(Home)
Identity Number
Gender
Female
Nationality
South African
Location
3969B pimville Zone 4
Soweto, 1809
Driver ‘s License
C1 (Code 10)
Marital Status
Single
Computer literacy
Computer literate: Microsoft office, email, internet
SACSSP
1043586
Work Experience
Company: MTN
Period: 2018-2019
Position: Call Centre Agent
Duties:
Assisting customers with sim swap and sim swap Reversal
Assisting customers with puk code
Blacklisting and Unblacklisting devices
Changing mtn price plan for customers
Assisting customers with Me2u transfer
Checking missing airtime for Customers
Canceling subscriptions for Customers
Handling queries and complaint
Company: Department of Social Development (Tiyani Health Centre)
Period: 2017 – 2018
Position: Social Work Intern
Duties:
Conducting telephonic counselling
Writing reports for court proceedings
Typing and filling
Capturing data
Faxing and photocopying documents
Retrieval of documents
Transferring data from paper formats into computer files
Updating Records
Providing marital counselling and therapeutic intervention to families
crisis intervention
Advocating for clients
Conducting support and educational groups
Coordinating awareness campaigns of substance abuse prevention
Monitoring community day care Centres and old age programs
Providing social assistance and relief services
Providing services to Children in need of care and protection
Placing foster children in children’s court
Name of company: Department of Education
Position: Exam Assistant
Year : 2015
Duties:
Packing scripts and placing them according to their districts
Rechecking learners scripts
Calculating marks
Ensuring that leaners marks were allocated correctly
Correcting markers where they made mistakes
Skills and strengths
Ability to work under pressure
Fast typing skills
Punctual
Good Communication Skills
Technical skills
High Level of concentration
Ability to work independently
Presentation skills
Multilingual (English, Xitsonga, Sesotho, IsiZulu, Tshivenda, Sepedi and isiXhosa )
Computer Knowledge:
Microsoft Office Package and Excel, Internet and Email
Competences
Excellent knowledge of word processing tools and spread sheets
Verbal and non-verbal and written communicating skills, interpersonal skills, report writing and conflict management.
Educational Details
Tertiary
Name of Institution: University Of Limpopo
Degree: Bachelor of Social Work (BSW)
Year obtained: 2016
Major Modules: Social Work, Psychology, Sociology, Criminology, Social Work Law and English
Secondary
High school attended: Tiyani secondary school
Highest grade passed: Grade 12
Subjects : Xitsonga, English, Mathematics, Accounting, Business studies, Economics and Life Orientation
Aggregate symbol : Bachelor
Year obtained : 2012
References
Name: Randela S.F
Company: Department of Social Development
Role: Social work Supervisor
Cell: 079-***-**** / 072-***-****
Name: Munyai P.P
Company: Department of social development
Role: Social Worker
Cell: 073-***-****
Name: Khoza N
Company: MTN
Role: Team Leader
Cell: 082298635
*Certificates and full academic records available on request*
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