Digital Marketing Sales Representative

BUKOLA SODIQ

Email: ***************@*****.***

Phone: +234**********, +234**********

LinkedIn:sodiq bukola

CAREER SUMMARY

Accomplished sales representative with passion for high quality customer service, with years of experience as a top sales performer in the retail and FMCG environment

with a proven track record for increasing profits, exceptional people and time management, customer relations and communication skill. Regularly looking for ways to increase overall sales by engaging customers, uniting team members, refining strategies and their implementation

SKILLS

- Communication skill

- Client relation

- Social Media Page Mangement

- Interpersonal Relations

- Detail Oriented

- Computer Proficiency

- Management

- Telephone Etiquette

- Customer Engagement and Retention

WORK EXPERIENCE

Oct 2019. Anglex Digital Media (Online internship)

Post held:customer service representative

Job Description

DM customers about our products and services

Grow page followers

Respond to customers questions and enlighten them about our products and services

Dealing with customer’s needs, meeting and exceeding their expectation.

May 2017-Feb 2019 First Choice Retailing Limited

48, Jimoh Odutola Street, Off Eric Moore Road, Lagos.

Post held: Retail Store Manager

Job Description

Ensuring daily sales by up selling

Dealing with customer’s needs, meeting and exceeding their expectations

Maximizing profitability, setting, meeting sales target, and managing budgets.

Overseeing pricing, stock control and inventory.

Ensure correct price tagging, stock shelves with appropriate products.

Ensuring compliance with health and safety legislation.

Achievement

Grew customer base by 45% by providing existing customers with exceptional services.

Successfully closed the company’s biggest sale in 1day, by proactively providing excellent customer service.

Trained 10 retail sales colleagues in building productive trust relationships with customers, over a period of 9months.

Achieved company targets by 85% through exceptional upselling convincing power.

Oct 2013– Nov 2014 Hadiphil Real Estate Agency

Post held: Receptionist

Job Description

Greeting visitors, preparing agency forms and document for clients

Answer telephone calls and take messages or forward calls .

Schedule and confirm appointments and maintain event calendars.

Create and manage both digital and hardcopy filing system.

Updating the notice board on multiple listing service.

Sept 2011 - Oct 2013 *2020 Dufil Prima Foods ( makers of Indomie)

44, Jimoh Odutola Street, Lagos.

Post held: Sales Representative, Sampling Team lead

Job Description

Execute appropriate strategic plans to bring in more business

Make cold calls to prospective customers and inform them about new products.

Meet weekly, monthly and quarterly sales goals.

Handle and resolve customer’s complaints

Promote new products; explain products value and capabilities to customers.

Achievements

Maintained productive relationship with customers

Identified target markets and established successful plans to develop them-bring 30%of additional revenue

Expand additional sales by 10%through innovative selling techniques.

EDUCATION

2020 Live Your Dreams Africa

Online Advertisement (ongoing)

2019 Absolute Hearts Media

Digital Marketing Certification

2014-2016 Kwara State Polytechnic

National Diploma in Hospitality Management ( Upper Credit)

2011-2012 Acit Computer College

Desktop publishing

2004-2010 Grace well Academy

Senior Secondary School Certificate

1994-2004 Penny Private School

First school leaving certificate

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