SHERI MACHADO, SPHR

*** ****** ****

Somerset, MA 02726

508-***-****

adguuc@r.postjobfree.com

PROFILE

Performance driven HR Professional with demonstrated expertise in providing innovative human capital management solutions; including strategic planning, policy and procedure development and administration, legal compliance, benefits, compensation, HR records management, staff development, and employee recruitment and retention.

CORE COMPETENCIES

Business/Strategic Partner

Human Resource Strategy

HR Policies/Procedures

Talent Acquisition

Employee and Management Training

Employee Relations

Immigration

Conflict Resolution

Project Management

Employment Law

Performance Management

Succession Planning

Mergers & Acquisition

PROFESSIONAL EXPERIENCE

11/12 – 08/19 Dominion Diagnostics, North Kingstown, RI

Director, Human Resources

Provide leadership and management of the full range of HR functions for three locations and 330+ employees

Served as a strategic advisor on all departmental restructuring, workforce planning, and business alignment

Conduct succession planning session to determine organizational deficiencies and created development plans and training plans to fill any gaps

GPS (Growth, People, Service) initiative to align organization with business strategy as set forth by senior leadership

Implementation and redesign of the annual performance appraisal and performance management processes in order to retain and grow talent

Wrote RFP and conducted interviews to find a new benefit broker

Redesigned organization’s benefit offering including a physician engagement initiative

Selected benefit programs for medical, dental, vision, long term disability, life insurance 401(k), and workers compensation

Member of the 401(k) investment committee

Implementation of HRIS system including payroll, applicant tracking and web on-boarding modules

Implemented new payroll systems and procedures to streamline payroll process

Provide consulting and coaching to business leaders including best practices, common methodologies, available tools etc. regarding human resource issues in the area of organizational design, performance management, talent management and compensation

Increased staffing by 55% to fill 125 positions to support business growth

Assimilated acquired firms into culture, business and performance processes in various locations

Developed and executed integrated Salary Planning and Short-term Incentive programs within the performance management process

Implementation of new hire onboarding program to create a positive new hire experience

Safety and compliance initiatives through the implementation of Simbus 360 platform

Implemented company recognition programs to increase employee morale and retention

Initiated diversity and inclusion training for management

Implemented a leadership program for new managers

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization

Empowered Human Resources culture centered on responsiveness, responsibility, and inclusion

Led company Wellness initiative earning the Healthiest Employer Award for 2015, 2016, 2017, 2018, 2019 and the 2016, 2017, 2018, 2019 Annual Worksite Health Award

Worked on initiative that won 2015, 2017 and 2018 Best Places to Work

4/10-11/12 US Packaging Specialties, Inc., Fall River, MA

Human Resources Manager

Strategic architect in the development of innovative HR initiatives to streamline processes and capitalize on organizational growth opportunities

Business partner to senior management

Participated in strategic planning meetings

Development of comprehensive compensation strategies

Provided counsel to managers and supervisors regarding employee relations and department policies and procedures

Coached managers on conducting interviews and performance management

Established company-wide performance management system based on corporate culture, vision, and values resulting in increasing average employee productivity.

Administration of progressive discipline policies

Composed all company policies and procedures

Authored employee handbook

Designed and delivered New Hire Orientation program

Conducted Supervisor training

Designed and implemented ISO 9001:2008 program, resulting in ISO certification.

Payroll

Conducted internal audits resulting in continuous improvement to company procedures

Received Internal Audit Certification

1/06-12/07 GTECH Corporation, Providence, RI

Manager, Corporate Recruiting (11/06-12/07)

Managed a staff of three full-time employees and two interns

In depth analysis of recruiting metrics, resulting in a downward trend in the number of total requisitions open over 90 days

Prepared and distributed quarterly recruiting metrics to Senior Staff

Designed and implemented a corporate internship program

Maintained and updated Diversity Project Plan

Aligned/Engaged Purchasing Department to ready them for gaming reporting

Assisted in driving change within the organization to include adoption of new technologies, workflows, staffing models, and organization structure.

Instrumental in staffing the Providence Call Center by hiring 75 Call Center Associates in less than 60 days

Maintained full requisition load of 18 – 24 requisitions

Senior Corporate Recruiter (1/06-10/06)

Successfully built relationships with hiring managers of several business units (GTG, HR, Gaming Solutions, Finance and Legal) and human resource business partners, thus becoming an active partner with them in order to: define hiring strategies; source candidates; screen and interview prospective candidates; introduce qualified candidates to hiring managers; and manage offer process and negotiations

Created and implemented a recruiting metrics regimen

Managed the relationships with company's preferred staffing vendors

Trained/mentored recruiting staff on recruiting life cycle

Maintained requisition load of 35-40 requisitions

10/00-1/06 American Student Assistance, Boston, MA

HR Generalist/Technical Staffing Specialist

HR Generalist and Technical Staffing Specialist supporting the Information Systems Division of over 220 employees

Engaged as a trusted advisor, coach and consultant to senior leaders to drive leadership capabilities, team effectiveness, strategic insight, and business performance

Participated in development of compensation strategies and plans

Advised management on compensation structure

Provide counsel to managers and supervisors regarding employee relations, and department policies and procedures

Coached managers on conducting interviews and performance management

Administration of progressive discipline policies

Conducted new manager and supervisor training

Provided Directors and CIO with monthly Technical Recruiting trend report summarizing ASA activity and challenges regarding staffing

Conduct sexual and workplace harassment investigations

Administer FMLA, MNLA, MMLA, and Personal Leave requests as outlined by procedure, act as the HR advisor to employees and supervisors regarding leave request and leave status reports

Managed immigration process for H1-B, TN authorizations and green card procurement

Maintain headcount report for senior management

Maintained requisition load of 35-40 requisitions

2/00-10/00 Cross Country Group, Medford, MA/Parametric Technology Corporation, Waltham, MA

Contract Technical Recruiter

Consult with hiring managers, directors and vice president regarding staffing plans, objectives and projections

Coached managers on conducting interviews and performance management

Managed immigration process for H1-B, TN authorizations and green card procurement

Provide directors and vice president with weekly recruiting reports summarizing activity and challenges regarding staffing

Maintained requisition load of 30-35 requisitions

12/98-2/00 Intellimark, Lexington, MA

Technical Recruiting Manager

Developed recruiting processes, procedures and forms

Implemented Recruiting Best Practices

Participated in strategic planning meetings

Interviewed and selected new recruiting staff

Maintained requisition load of 15-25 requisitions

3/97-12/98 New Boston Systems, Woburn, MA

Senior Technical Recruiter/Team Lead

Trained/mentored new recruiting staff on recruiting life cycle

Participated in Strategic Planning meetings

Identified and analyzed a broad range of skill sets for technical candidates on a National level

Composed weekly reports on recruiting activity

Developed and maintained third party consulting company relationships

Received Recruiter of the Month Award, 1998

Maintained requisition load of 35-40 requisitions

2/96-3/97 Butler Intl., Burlington, MA

Senior Technical Recruiter/Operations

Responsible for the monthly and weekly operations reports

Created and implemented a recruiting metrics regimen

Approval of internal employment information forms

Payment authorization for advertising and drug testing invoices

Responsible for all advertising and the adverting budget

Create internal forms

Backup to the payroll department

Partial responsibility for hiring internal staff

Maintain requisition load of 15-20 requisitions

EDUCATION

Southern New Hampshire University, Manchester, New Hampshire

B.S., Business Administration with a concentration in Human Resources Management

CERTIFICATIONS

Senior Professional Human Resources (SPHR) Certification

AFFILIATIONS

The Leadership Partnership of RI

Member of Advisory Board

COMPUTER SKILLS:

ADP HRIS, Paylocity, ReportSmith, Projectix, SAP, Lotus Notes, QuickBooks, AS400, Resumix 4.0, EZAccess, WinSearch, MS Office, MS Outlook, FaxWorks/Scanning, DocStar/Scanning, Internet

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