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Sales Representative Service

Location:
Gatineau, QC, Canada
Salary:
65000
Posted:
October 11, 2020

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Resume:

Summary:

I have long experience as a bilingual biomedical engineer,I worked for different biomedical companies. I’m willing to travel for training out of the country or to relocate inside the country.

EDUCATION:

Bachelor’s degree in biomedical engineering in 2004 from CSFEMEB Tunis.

SKILLS AND ABILITIES :

Skilled in preventive maintenance

Hardworking, responsible, dedicated and punctual

Can effectively work in both a group atmosphere and individually

Able to work effectively under minimal supervision

Strong communication skills

Electronic and electro-mechanic skill

Computer and networking skills

WORK EXPERIENCE:

Hill-Rom Canada, Mississauga, ON

Field service representative since August 2018

Providing onsite installation, preventive and corrective maintenance, upgrade, update troubleshoot, problem solving for different types of HILLROM products

Performing electrical safety efficiency and effectiveness of medical equipment

Managing documentation and upgrading database for all repairs, modification and PMS

Managing parts inventory

Vantage Endoscopy, Markham, ON Jul 2014-Jul 2017

Depot/ field service representative

Evaluate troubleshoot, repair, upgrade, calibrate and complete quality performance and testing procedures of Fujifilm endoscopes and Erbe electrosurgical equipment.

Performing minor and major repairs for the different types of video endoscopes

Complete service work order documentation and reports.

Execute preventive maintenance in the hospital.

Provide timely response to all customer inquiries.

Mahres hospital, Tunisia January 2012- Jun 2014

Biomedical technician

Managed the entire medical equipment in the hospital.

Prepared the technical sheets of the equipments required for the different service.

Installation and inspection of new equipments

Evaluate preventive maintenance for biomedical equipment in the hospital such-us Autoclave, X-ray machines, lab equipments, monitors, ECG, Ventilator…

Prepared the maintenance contracts for the companies.

Daily routine of changing filters, oxygen cells for the ventilators, …

Looked after the overall installation of biomedical instruments and provided regular maintenance in order to maintain their proper functioning.

United Libyan Company ULC February 2010-Jnuary 2012

Field service engineer and sales representative

Performing installation, troubleshooting, PMS, repair and upgrading the software and the calibration of lab instruments such us Beckman Coulter CBC, Beckman immunoassay analyzer, Radiometer blood gas analyzer and Medica biochemistry analyzer.

Prepared estimates for the customers.

Managed all the service activities and reports to the service manager.

Communicated with various clients and resolved their issues and other associated technical problems.

PROFESSIONAL TRAINING AND CERTIFIVATIONS:

Technical and rental training at Hillrom USA June 2019

A+ certificate June 2018

January 2014 technical training :hemoglobin Analyzer GX TOSOH

November 2013: service training; ventilator Newport E360

November 2012: service training; digitization system AGPHA CR-30X.

May 2012: service training: biochemistry analyzer IL300

June 2011: service training: immunoassay analyzer AQT90 “RADIOMETER”



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