Resume

MD Nadim Khan

Mobile No: +91-969*******

WhatsApp: +91-969*******

E-mail Address: adgum1@r.postjobfree.com

E-mail Address: adgum1@r.postjobfree.com

Skype Address: adgum1@r.postjobfree.com

Flexible and versatile- able to maintain sense of humor under pressure. Good interpersonal skills, Good management skills, works effectively and willing to study and undergo trainings. I am looking forward to work to challenging environment.

• • Title of qualification Management Training (M.T.I)

• • Period 2016 - 2017

• • Awarding Restaurant Pollo Compero W.L.L (International)

•

• • Title of qualification Degree - Bachelor of Art (B.A)

• • Period 2012 - 2015

• • Awarding University Jounpur University India

•

• Title of qualification Higher Secondary (12th) 2nd Div.

• Period 2010-2012

• Awarding Board (UP) Uttar Pradesh India

•

• Title of qualification Secondary (10th) 1st Div.

• Period 2008-2010

• Awarding Board (UP) Uttar Pradesh India

• To widen my knowledge in the different aspect in the business world.

• To use my skills and education to contribute towards development.

• To expand business opportunities with the chance of advancing to management in the future.

• Management & Customer service

• Computer Knowledge (MS Word, MS Office & MS Excel Etc.)

• New product Creations.

• Good Capable of working under pressure and accomplish on time. EXPERIENCE

3LINES Restaurant Bahrain

. Profile Restaurant Manager

. Period Jan,6th 2019 – April,10th 2020

. Responsibility Handling complete Store Operations

. Operations

• Coordinating daily restaurant management operations.

• Delivering superior food and beverage service and maximizing customer satisfaction.

• Responding efficiently and accurately to restaurant customer complaints.

• Regularly review product quality and research new vendors.

• Organize and supervise shifts.

• Appraise staff performance and provide feedback to improve productivity.

• Estimate future needs for goods, kitchen utensils and cleaning products.

• Ensure compliance with sanitation and safety regulations.

• Manage restaurant’s good image and suggest ways to improve it.

• Control operational costs and identify measures to cut waste.

• Create detailed reports on weekly, monthly and annual revenues and expenses.

• Promote the brand in the local community through word-of-mouth and restaurant events.

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices.

• Implement policies and protocols that will maintain future restaurant operations. POLLO CAMPERO CO W.L.L

. Profile Restaurant Manager

. Period June 22, 2017 TO January 1st, 2019.

. Responsibility Handling Complete Store Operations.

• Ensures the operations within the restaurant Plans,

• communicates to the personnel under my supervision

• operational and organization objectives,

• Uses all operational tools to plan for and achieve operational excellence in the store, including inventory management, cash management, sales reports, and labour scheduling, and reporting.

• Coordinate, Program, and supervises all the production processes within the restaurant in order to assure good manufacturing Practices (GMP) and quality of the products.

• Demonstrates calm and leadership to guide team during periods of high volume unusual events to keep store operations under the standard of Campero.

• Plans, communicates, and delegates appropriate responsibilities and practices to assistant manager and restaurant employees to ensure a smooth flow of operations.

• Provides coaching and direction to the restaurant team to take action and to achieve operational goals. Constantly reviews restaurant environment and key business indicator to identify problems, concerns, and opportunities for improvement.

• Based on restaurant P&L makes operational diagnosis and develops/executes action plan to achieve company objectives.

POLLO CAMPERO CO W.L.L

. Profile Restaurant Supervisor

. Period September 28, 2016 to June 22,2017

. Responsibility Handling on shift Complete Store

• Supports store manager in implementing company programs by working directly with the personnel in order to execute action plans that meet

• Uses and provides direction to the personnel during the shift on the use of operational tools to achieve operational excellence.

• Coordinates, communicates, and gives follow-up to the shift schedule, and reports and solves problems of the personnel on their shifts,

• Coordinates, programs, and supervises all the production processes within the restaurant in order to assure GMP (Good Manufacturing Practices) and quality of our products,

• Supervises and assures service quality for our customers, Supervises and coordinates the cleaning and organization of all the areas of the restaurant, as well as the maintenance of the equipment, with the purpose of projecting the image that Campero has established. SPUD/SHAKE U LIKE CO W.L.L

Service crew/ And Store In-Charge

• Seef Mall, Kingdom of Bahrain

• October 31, 2014 to October 30, 2015 As General Waiter & Cashier

• October 31 2015 to August 15, 2016 As Store In-Charge

• Welcome and greet every customer in warm and friendly manners.

• Take orders from customers (food & beverages)

• Give suggestion about certain dishes as well as how dishes are prepared.

• Responsibility of the Store as well making Scheduled for staff According to sift.

• Executed daily inventories on day-end products on duty and generates reports needed for the stocks.

• Performs other functions as may be directed by immediate superior.

• Sales and Target Offering for Distributors

• Ghazipur, India

• 2012-2013

• Giving the targets to Distributors whatever is given by the company.

• Communicate to distributors their Offer and Incentive.

• Making monthly Data and the Updating Their Transactions. Vodafone Customer Care Service Manager.

• Managing to Distributors service

• Ghazipur, India 2011 to 2012

• Giving the target and helping in achieve distributor s postpaid and Prepaid Connection.

• Reporting to (R.M) whatever has done in a day our target.

• Answering queries from customers.

• Keeping up to date with special promotions and applying up displays to CCE.

• Maintained working knowledge of store’s policies and procedures

• Daily Briefings and Maintaining Team with All Employees who is working under my supervision Customer Care Executive

Ghazipur, India 2010 to

2011

• Welcome and greet every customer in warm and friendly manners.

• Resolving Their Problems Smoothly.

• Give suggestion about new offer and value added service.

• Taking calls about any quire.

• Convincing to customers from prepaid into post-paid.

• Communicating to each customer regarding any new offer been launch. PERSONAL DATA

• Birthday - October 20, 1994

• Age - 25 years old

• Civil Status - Single

• Nationality - Indian

• Religion - Muslim

• Passport Number - L7350198

• Passport Validity - 23 Feb. 2024

• CPR Number - 940124971

• Driving license - 940124971

Place: Bahrain Name : Md Nadim Khan

Date: Signature:

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