Front Office Manager
Resume:
October ****
- April ****
adgub1@r.postjobfree.com
ABDULAZIZ AL MAJID A2 BLDG FLAT 10
https://www.linkedin.com/in/reina-layne-
escabarte-886b3b189
Skills
Computer Literacy
Effective written and verbal
communication
Guest Service
Able to work flexible schedule
Strong Interpersonal skills
Able to learn and adapt quickly
Organized and detail oriented
Ability to stay calm under pressure
Knowledge on Genesis and Fiesta
System
Reference
JASON DE VERA - "ALPHALAND -
BALESIN ISLAND CLUB"
FRONT OFFICE MANAGER
adgub1@r.postjobfree.com
GAY ANNE JAYME RODIL -
"ALPHALAND - BALESIN ISLAND CLUB"
FRONT OFFICE MANAGER/VILLAGE
MANAGER
adgub1@r.postjobfree.com
Language
English
Tagalog
Personal Details
Date of Birth : MAY 9, 1989
Marital Status : SINGLE
Nationality : FILIPINO
REINA LAYNE PARAOAN ESCABARTE
Objective
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Experience
ALPHALAND - BALESIN ISLAND CLUB
FRONT OFFICE AGENT
BALESIN ISLAND CLUB is an exclusive membership resort and hotel destination of unmatched natural beauty located off the eastern coast of Luzon. It is the flagship project of Alphaland Corporation in the Philippines, a 500-hectare tropical island paradise with 7.3 kilometers of pristine white sand beaches.
Greet and Welcome Members and Guests as they arrive; Manage the registration process;
Handles Check-ins and Check-outs appropriately;
Provide guests with room keys;
Take reservations over the telephone and in person; Answer queries regarding hotel's services, charges, dining facilities, sports facilities and travel directions; Refer guests to appropriate departments to resolve complaints and provide suggestions ;
Compute bill and take payments;
Provide guest with directions around the hotel;
Contact housekeeping and maintenance when a problem is reported;
Finalize Flight Manifest Inbound/Outbound Balesin Island; Ensure proper application of procedures relating non-conformity management and contribute to the development of tools and resources to support the investigation of complaints as part of core business activity.
JANUARY
2011 - APRIL
2013
2006-2010
2002-2006
Height : 5'3
Weight : 54 Kg
ASYA DESIGN PARTNER
RECEPTIONIST/ADMIN ASSISTANT
ASYA DESIGN PARTNER is an architectural firm specializing in all forms and scale projects including ARCHITECTURAL, MASTER PLANNING & INTERIOR DESIGN.
Responsible for rendering service for visitors by greeting, welcoming and directing them appropriately ;
Maintains a high degree of quality communication to various parties concerned;
Answers, screens, transfers all calls passing through the switchboard; direct telephone inquiries to the right department; Log all incoming and outgoing documents, plans and sample products;
Notifies company personnel of a visitor/s' arrival; Caters complaints, requests, service issues as well as appointment setting and follow up in a professional and calm manner;
Update directory of clients and suppliers;
Gives right and proper information regarding the organization to the general public or company clients;
Maintains security and telecommunication system.
Education
MARIANO MARCOS STATE UNIVERSITY
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN TOURISM MANAGEMENT
BATAC NATIONAL HIGH SCHOOL
VISA STATUS
TOURIST VISA - (90 DAYS)
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