Office Admin

Personal Information

Full names: Mandy Charlotte Fortman

I.D Number: 840**********

Date of Birth: 29 August 1984

Preferred contact number: 084-***-****

Physical Address: 62 krom street,East lynne

License: none

Dependents: 03

High School: John Ross College

Education complete: Grade 10

Language: English and Afrikaans

Marital Status: single

Computer literacy

Employment History 2010-2012 June

Company: Vertex Solutions (Debt Collection)

Position: Call Centre Agent

Responsibilities:

Tracing -telephonic confirmation of employment and details of debtor’s.

Telephonic collections soft and hard.

Serve address -contact relevant department to obtain serve address for eao.

Period. 1 Year 6 Months

Reason for leaving: Better growth opportunity

July 2012- 30 June 2018

Company: Loots Du Plessis Schutte Attorneys formally known as Loots -du Plessis Attorneys

Position: Administrator and Queries c.

Responsibilities:

Queries on accounts (liaise with debtors self / legal firms /payroll departments / government departments).

Data capturing (excel spreadsheet /word).

Basic Admin Duties (Filing and record keeping).

Screening calls.

Various Admin Duties (printing, sorting,scanning, loading of documents,Organizing and filing files, Sorting and saving electronic documents in folder ).

Reinstatement of Emolument Attachment Orders (EAO’s).

Switching of banking details for taken over Eao’s.

Obtain vendor codes from Governmental Institutes.

Follow up on non -payments via debtors self, government finance departments, 3rd party payroll departments in regards to Emolument attachment orders, direct payments and debt orders.

Issuing instructions to various finance departments to stop emolument attachment order payments.

Contacting debtors to stop self-payments.

Sending of updated EAO balances via e-mail, general post and or docex.

Working through payment schedules, monitoring monthly payments of individual institutes, checking individual payments in order to detect the individual fall off account.

Requesting of schedules from varies financial departments.

Obtaining serve address from various companies and government departments.

Sheriff jurisdictions (confirmation of jurisdictions).

Sending of EAO'S to sheriff via email, general post, docex.

Minor Telephonic Collections.

Reason for reason: company went under retrenchment

Period:6 years

Contact: Herman Schutte / Elissa Loots 010-***-****

July 2018-Feburary 2019

Company: Ait Group (Service provider)

Position: Admin Temp

Responsibilities:

Call screening.

Placing and arranging collection of stock orders.

Monitor the ticketing systems for the technicians.

Compiling the daily billing report.

Compile/ Monitor daily usage via report of mobile data for clients e.g.: contract / prepaid / business.

Assisting with zeroing the monthly billing.

Data capturing.

Liaising with clients

Reason for leaving: Company relocated

Period :6 months

Contact: Andrenitha Martin 083-***-**** // Pieter Piek 082-***-****

I am a self-motivated strong willed person; i do all my work to the utmost best to my capability.

I am a fast learner and not scared to ask questions when unsure, i am a team player whom is respectful to my co-workers and of management,i do not need to be supervised in order to make sure my work is completed .

I am reliable and i enjoy what i do, i am also loyal to the company i work for and am always willing to grow and am quiet versatile person.

I have order and structure in everything i do from home to work.

Microsoft Office Suit -Excel, word, outlook express, internet explorer, Open office

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