Credit Officer
Resume:
RIZWAN KHAN
BUFFER ZONENORTH KARACHI
Mob: +92-304-*******
E-mail: adgtz1@r.postjobfree.com
BRIEF PROFILE
A highly confident, creative, goal. Oriented professional, highly organization with the ability to manage multiple responsibil ities and meet deadlines. A strong work ethic combined with a commitment to excellence in all responsibilities undertaken. An enthusiastic and proactive individual with a logical approach to challenges, performing effectively within a highly pressu rized working environment.
OBJECTIVE:
Looking career in a reputed organization that allows its people and their contribution, a working environment where I can u tilize may extensive qualification. Professional Experience. Exceptional communication skills and impressive personality to produce optimum results.
PERSONAL DETAILS:
Father Name : Anwar khan
Date of Birth : 25th December 1986
CNIC # : 41304-2063902-9
Marital Status : Single
Religion : Islam
Nationality : Pakistani
Language Command : English, Urdu
ACADEMTC QUALIFTCATION:
Matriculation (2002)
Board of Secondary &Higher Education Hyderabad Grade ‘B’.
Intermediate (2004)
Board of Secondary &Higher Education Hyderabad Grade “B”.
D.A.E (Mechanical) (2005)
From Karachi Technical Board Grade “A”
B.Com (2008) “Second Class”
University of Sindh Jamshroo.
M.Com (2014) “Second Class”
University of Sindh Jamshroo.
PROFESSIONAL EMPLOYEE HISTROY
Company: Hotel One (Pvt) Ltd.
Position: Credit Officer (March 2017 till present ) Responsibilities
Manage relations with the sales department
Manage all account queries and disputes.
Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly. Daily review of Accounts Receivable ledger and monitor incoming payment. Responsible for Ageing of Debtors and maintaining the same under control. Responsible for compiling all group billing
Administer credit processes and policies for other departments in the hotel. Monitor credit limits of all outstanding accounts. Respond and resolve customer queries
Assign credit limit to the approved accounts
Black list accounts which are defaulters.
Ensure compliance on Payment Card Industry (PCI) policy ON JOB TRAINING
Attend Credit and Night Audit training session in July 2017 Hotel One Pvt Ltd Company: Pearl Continental Hotel
Position: Outlet Auditor (Aug 2016 to March 2017)
Responsibility:
• Verify and tally laundry revenue with laundry journal,laundry cashier summery,POS ready, laundry checks and FRONT OFFICE system .
• Verify and tally Restaurant cashier’s manual summary with outlet-wise POS revenue Report
• Review Banquets Party Functions.
• Visit Outlet to Control leakages.
• Updating Policy files & to ensure follow-ups.
• Carry out spot checks with the F&B outlets and investigate accordingly .
• Training of Junior staff & new inductees .
• Banquet Party’s Counting Conduct. And Also Surprise Spot Check To Other Revenue Department. Company: Pearl continental Hotel
Position: Night Auditor (May 2015 to July 2016)
Responsibility:
• Audit of the Front Office Folio check and found the Discrepancy.
• Audit of the Food and Beverage check and found the Discrepancy
• Posting the voucher of credit card commission and Fed commission and other voucher posting .
• Banquet posting of voucher and N.O.C plus etc. to be posted.
• Report of Departure and City Ledger, Credit Card, Cash Report
• Posting Complimentary Break Fast, Lunch and Dinner, Sunday Brunch in opera.
• Late departure if any not charged is sent to FO for their comments.
• Banquet function sheets are being audited on daily basis.
• Banquet Check Comparison with Function Sheets.
• Micros Sheet and check, after tele with opera.
• Banquet counting is conducted by checker/outlet auditor.
• All VOID checks and items are being signed by F&B Manager.
• Audit of Mini bar Check. Financial Performance of outlets is also communicated to F&B i.e. Sham-e-Ghazal.
• For controlling mini bar revenue, mini bar inventories are reconciled by cost Office on month end.
• Check serial is maintained on daily basis.
• Check Paid Out.
• Micro on zero.
• Opera on zero
• Dummy check-in after the system zero.
• Report for Director Finance
• Business on the book
• Manage Flash Report
• Restaurant Audit Summary Report
• Competitor and Shied Nama Repot.
• Banquet Summary Forecast Report.
• Open Balance Report.
ON JOB TRAINING
• Assist Income Audit
• Verify & reconcile all revenue as appear in report
• Run through Rate variance at all revenue outlet & advice management for corrective measures.
• Review House Use Room Report & any deviation from policy
• Room Report reconciliation with House keeping Report,any discrepancy to be marked to FOM on daily basis .
• Verification of third Party Bills,coordinating with concerned department in case of discrepancy .
• Implement the Policy And procedure compliance .
• Monthly inventory of duty Manager .
• Inventory of laundry shop & Lost & Found Articles on Quarterly basis in coordination with other department laundry,Account & House keeping
•
ADMINISTRATION TARINING
Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed
Creating, updating, and maintaining personnel records, financial records, and other records and databases
Updating office policies and procedures
Scheduling company calendar and updating as needed
Preparing reports on expenses, office budgets, and other expenditures
Supporting department managers, staff, and CEO
Organizing conference room scheduling, equipment, and cleaning
Preparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgets
Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).
Organizing special functions and social events
Purchasing computers, printers, supplies, and other equipment
Monitoring incoming and outgoing mail; signing for packages from USPS, FedEx or UPS; receiving mail and packages from couriers and delivering to proper recipient
Preparing correspondence, documentation, or presentation materials
Assisting other departments (such as financial department or HR) with administrative or clerical support
PROFESSIONAL EXPERIENCE:
COMPANY PEARL CONTINENTAL HOTEL KARACHI
Position: Cash Officer & Outlet Checker.
Duration ; From September 2013 To April 2015
RESPONSIBILTY ::
Handling Cash
City Ledger Posting
Make Sale Report and Dropped Shift Cash
Make Observation any Discrepancy
Banquet Check Posting
Customers Handling.
Credit cards posting.
Company: METRO CASH & CARRY PAKISTAN PVT. LTLX
Position: Store associate (Senior Cashier)
Duration: From Feb 2012 to-May 2013.
Responsibilities as Store Associate:
Managing all activities related to cash dealing and customer services along with team management and department supervision.
Decision making along with DMs/FMs/SMs.
Ensure good customer services on sales floor as well as checkout.
Ensure continuous improvement in store towards excellence.
Check all displays with proper stock fillings and price tags in store.
Handle customer complaints and revert back with corrective & preventive actions.
Share plans and ideas with management team for increase sales and service levels.
Visit different competitors to gauge market norms and challenges.
Reconciliations of Cheques, Credit Cards, Cash and all other bank related issues with banks and Finance teams, Cash Office Operation.
Ensure proper maintaining of corporate customers ledgers. Ensure best services in market for all types of customers.
Dealing with professional customers like: Traders, Banking Sectors, Companies, Caterers, Offices, Main Cash. Worked As a CASH OFFICER In Safe Room.
I worked As a Store Associate in Fresh Department (Dairy Frozen )from Feb3 to May 13
I worked As a Receiving clark in fresh food department dockyard area.
Trainee purchaser in Fresh food Departments .
Company: Makro Habib Pakistan
Position: Senior Cashier
Duration: From July’ 2009 to Feb 2012
Responsibilities as Cashier:
Training and development of new and weak cashier to control over and under scanning and cash plus minus issues.
Coordinate customer’s related activities or product queries with internal sales floor team to provide good customer services.
Ensures smooth and efficient customer service and avoid any bottleneck by doing strong
Follow up on cashiers procedures.
Communicate Makro Mail and in store activities or any promotion time to time to all cashiers.
Responsible for the development and retention of professional and regular customers by keeping good customer relationships.
Responsible for daily sales, credit card, refund, cheque hold invoices and cash float activities.
ON JOB TRAINING:
Fire fighting course of Mak)ro-Hahib Pakistan ltd.
Customer Care and Service Session 2009 & 12 Makro- Metro Hahib Pakistan Ltd. OTHER EXPERIENCE:
Worked As a Computer Operator in Fariya Communication. Worked As a C.T.P operator in Akkas &Luxel Graphics. PERSONAL INFORMATION:
Always hard-working, constantly reliable, punctual, eagerness to advance in the workplace, using initiative, extremely com municative and I enjoy working face to face with the public, will always show customer priority when working with the gen eral public, I like to get on with my workmates and show enthusiasm in my work. KEY SKILLS:
Normal communication skills
Professional team working skills
Friendly, Organized, Flexible, Punctual and Honest
Good problem solving skills
Extensive Computer skills
SKILLS:
o Computerize Accounting,
o Air Ticketing Course
o Auto-Cad.
o MS –office (Word, Excel,PowerPoint.)
o Micro – Opera
o Local Internet Connection.
o Munshi
INTERESTS:
Reading, Film, Music, Travelling & Adventure, Cricket, Football REFERENCE:
s
Will be furnished as per requirement
I assure you that all the details given above are true to the best of my knowledge, lf granted an opportunity to work in your c ompany I will carry out my duties diligently and to the satisfaction of my seniors.
Contact this candidate