Office Administration, Secretary, Bookkeeping, Clerical, Customer Serv

Allison CONNER

*************@*****.***

Primary: 256-***-****

Clerical Office Worker

Computer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPoint

Willing to take on additional responsibilities and challenges

Works effectively as a team member

Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

Excellent computer skills – Microsoft Office products Work Experience

Administrative Office Assistant

Tri Cities Memorial Gardens

Florence, AL

March 2017-November 2018

I worked at this company as a temporary office assistant, going through files as they were going through an audit. Helped with any necessary tasks as needed. Receptionist Secretary

L&L Services

Florence, AL

May 2008-August 2013

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

Create, maintain, and enter information into databases

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

Schedule and confirm appointments for clients, customers, or supervisors

Interacting With Computers

Performing Administrative Activities

Communicating with Supervisors, Peers, or Subordinates

Organizing, Planning, and Prioritizing Work

Documenting/Recording Information

Processing Information

Updating and Using Relevant Knowledge

Making Decisions and Solving Problems

Scheduling Work and Activities

Thinking Creatively

Experience with: Appointment scheduling software, Desktop computers, Email software, Handheld calculators, Laptop computers, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multi-line telephone systems, Photocopiers, Scanners

Cashier/Customer Service

Bath & Body Works

Florence, AL

November 2003-January 2004

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Issue receipts, refunds, credits, or change due to customers

Assist customers by providing information and resolving their complaints

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

Greet customers entering establishments

Answer customers’ questions, and provide information on procedures or policies

Performing for or Working Directly with the Public

Resolving Conflicts and Negotiating with Others

Assisting and Caring for Others

Updating and Using Relevant Knowledge

Making Decisions and Solving Problems

Experience with: Cash registers, Credit card readers, Handheld bar code scanners CASHIER

WINN DIXIE

KILLEN, AL

July 2001-July 2002

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Issue receipts, refunds, credits, or change due to customers

Assist customers by providing information and resolving their complaints

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Answer customers’ questions, and provide information on procedures or policies

Performing for or Working Directly with the Public

Communicating with Supervisors, Peers, or Subordinates

Establishing and Maintaining Interpersonal Relationships

Assisting and Caring for Others

Making Decisions and Solving Problems

Experience with: Belt conveyors, Cash registers, Credit card readers, Electronic funds transfer EFT terminals, Food scales, Handheld bar code scanners Education

High School Diploma or Equivalent, General Studies Wilson High School

Florence, AL

September 1999-May 2002

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