Tamara Tarela Jacobs

**b, Chris Madueke, Lekki *. Lagos

090******** •

adgtvt@r.postjobfree.com

Personal Statement

An able, enthusiastic, pleasant and reliable individual seeking a position in an environment that reflects my experience, skills and personal attributes including dedication, meeting goals and creativity. Having a proven track record of running successful operations, I have honed the relevant skills needed to manage people, brands and organisations to give maximum result.

Key Skills

Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint

5 years’ experience in internal and external communication

5 years’ experience in people management and community building

Certified in Project Management

Good understanding of driving corporate visioning & strategic competitiveness.

Employment History

Community Experience and Partner Associate, Workcity,Lagos

(March 2020 -Present)

Ensuring members experience is of high quality

Hosting Events and activities that enhance members experience

Identify and execute opportunities to connect members with each other

Manage staff

Conduct various administrative task as appropriate

Trainings

Develop relationship with members and proactively gather information on their needs.

Operations Lead, Hashnine, Lagos

(September 2019 – March)

Introduced and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process for every team member

Regular management, correspondence and papers filing, presentations production and minutes for meetings

Conceptualised and implemented logistics to reduce corporate spending by 15%

Designed and supervised social media campaigns for brand recognition

General Manager/Facility Manager, Kayriott Hotel, Warri

April 2018 – June 20119

Manage relationship with clients to ensure retention

Oversee work related to procurement, billing and evaluation of vendor contracts/payments.

Find out what information & which products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information on that basis.

Responsible for overseeing daily operational activities and ensure customer satisfaction levels are met

Prepared quarterly and annual reports for analyses of company growth

Manager, Chapter One Hotel, Lagos

October 2017 – March 2018

Liaise with relevant regulatory bodies and utility providers to ensure business activities in all facilities are running

Involved in strategic planning and day to day operations

Janitorial service management

Responsible for solving problem in a timely manner

Online Customer Care / Experiential marketing, GTBank HQ, Lagos

December 2014- March 2017

Manage customers

Answering incoming calls and responding to emails in swift period of time

Multitasking by attending to a client and escalating or resolving issues at the same time

Responsible for coming up with new ideas and new products

Gave detailed report daily and weekly

Coordinate events like Autism events, GTBank Fashion weekend and Food and Drinks

Responsible for some GTBank activations for products

Liaising with high earn customers and vendors

Education

PISTON AND FUSION

May-June 2019

Project Management

Houdegbe North American University

September 2010 – June 2014

BSc. Sociology (Honours)

Blessed Winners, Ojo, Lagos

September 1998 – June 2004

SENIOR SECONDARY SCHOOL CERTIFICATE

Hobbies & Interests

Music

Corporate Social Responsibility

Traveling

References

References are available upon request.

Contact this candidate