Medical Coding and Billing Specialist
Resume:
VICTORIA S. AURE
*** ****** ****, **********, ** 62675
********.******@*******.***
I am a diligent medical records team member versed in insurance procedures, coding and records classification. Maintain well-organized, efficient and accurate records for office staff and patient charts. Security-focused and systematic with skill in handling simultaneous tasks. Additionally, I have received my HIPPA certification.
I seek an employment opportunity where my training and experience can be utilized and be beneficial to the entire team/company.
Payment collection
Customer service
Time management
Microsoft Word
Written communication
Detail oriented
Task prioritization
HCPCS Coding
ICD-10 coding
CPT Coding
Medical Coding and Billing Extern Springfield Clinic Adloff Building Springfield IL
September 2020- October 2020
I have received training on how to decipher doctor’s operative reports and how to correctly assign CPT codes and appropriate ICD-10 diagnosis codes. In addition, I was taught how to look in the software programs to ensure procedures and encounters were billed out correctly.
Server/Bartender
Texas Roadhouse Springfield, IL
June 2015 - Current
Educated guests about menus and daily specials, skillfully driving sales of target items. Processed orders and payments using POS system terminals and registers.
Kept food service and preparation areas clean, neat, and properly sanitized. Maintained full drinks and checked frequently on guests' needs.
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Minimized complaints by keeping drinks full and delivering correct orders.
Managed customer expectations, communicating realistic food preparation times and opinions on
menu items.
Supported team consistently, helping with hostess, food delivery and bussing needs. Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Engaged guests with warm conversation, building bar loyalty and encouraging repeat business. Recommended ideal beers, liquors, and wines to meet specific guests' requirements.
Kept customers coming back again and again by delivering exceptional service every time. Protected guests, staff, and general public with consistent use of safe service standards.
Maintained efficient, successful bar by continuously cleaning, organizing, and restocking supplies.
Server
Kavas Anchorage, AK
January 2015 - May 2015
Processed orders and payments using POS system terminals and registers. Kept food service and preparation areas clean, neat, and properly sanitized. Maintained full drinks and checked frequently on guests' needs.
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Educated guests about menus and daily specials, skillfully driving sales of target items.
Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
Minimized complaints by keeping drinks full and delivering correct orders. Satisfied customers with fast, friendly and knowledgeable support.
Server
Kavas Anchorage, AK
Processed orders and payments using POS system terminals and registers. Kept food service and preparation areas clean, neat, and properly sanitized.
July 2013 - March 2014
Educated guests about menus and daily specials, skillfully driving sales of target items. Maintained full drinks and checked frequently on guests' needs.
Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Minimized complaints by keeping drinks full and delivering correct orders.
Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
Enhanced team efficiency with well-stocked stations and efficient side work. Satisfied customers with fast, friendly and knowledgeable support.
Achieved sales quotas through consistently promoting high-profit items and daily specials. Completed accurate [Type] work by carefully reviewing every order.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate
assistance.
Boosted efficiency by keeping work areas clean, tidy, and free of debris.
Server
Dennys Anchorage, AK
September 2011 - July 2013
Stayed ready for incoming customers by keeping seating areas clean, organized, and supplied. Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Maintained full drinks and checked frequently on guests' needs.
Educated guests about menus and daily specials, skillfully driving sales of target items. Kept food service and preparation areas clean, neat, and properly sanitized.
Processed orders and payments using POS system terminals and registers. Minimized complaints by keeping drinks full and delivering correct orders. Enhanced team efficiency with well-stocked stations and efficient side work. Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables. Satisfied customers with fast, friendly and knowledgeable support.
Supported team consistently, helping with hostess, food delivery and bussing needs. Boosted efficiency by keeping work areas clean, tidy, and free of debris.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Night Stocker
Kohl's Anchorage, AK
May 2011 - October 2011
Minimized product errors, carefully examining incoming shipments and properly tagging items. Boosted sales with well-stocked, well-organized and attractive displays.
Updated products with new pricing for clearance racks and special sales. Boosted efficiency by keeping work areas clean, tidy, and free of debris. Verified level of supplies and requested new inventory to meet service levels.
Unloaded incoming trucks, working closely with team members to quickly process trucks. Supported team efficiency by maintaining clean and organized stockroom.
Maintained safety while operating equipment such as forklifts and pallet jacks.
Maximized distribution and replenishment efficiency by keeping storage areas clean and organized.
Identified products in need of restocking by taking accurate inventories. Managed cardboard with efficient baling using automatic machinery.
Met organizational requirements by correctly rotating stock, facing products, and building attractive displays.
Stocking/Receiving
Lowe's Home Improvement Fairbanks, AK
Controlled shrinkage through proper stock rotation processes.
February 2009 - June 2010
Kept customer and storage areas presentable with frequent cleaning. Promoted positive customer service by helping individuals locate desired items.
Minimized product errors, carefully examining incoming shipments and properly tagging items. Boosted sales with well-stocked, well-organized and attractive displays.
Verified level of supplies and requested new inventory to meet service levels. Kept all areas clean, organized and in line with company professional standards. Enhanced customer satisfaction with fast, knowledgeable [Type] service.
Collaborated with team members to meet daily demands and handle challenging projects. Boosted efficiency by keeping work areas clean, tidy, and free of debris.
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Helped team handle high-volume work by prioritizing tasks and organizing supplies.
Assisted [Type] customers with sales and service needs.
Grocery Clerk
Fred Meyer Anchorage, AK
January 2007 - December 2008
Updated products with new pricing for clearance racks and special sales. Grabbed customer attention with merchandising and accurate signage. Kept customer and storage areas presentable with frequent cleaning.
Promoted positive customer service by helping individuals locate desired items. Boosted sales with well-stocked, well-organized and attractive displays.
Controlled shrinkage through proper stock rotation processes.
Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Developed solid relationships with staff, customers, and vendors.
Kept all areas clean, organized and in line with company professional standards. Collaborated with team members to meet daily demands and handle challenging projects. Enhanced customer satisfaction with fast, knowledgeable [Type] service.
Helped team handle high-volume work by prioritizing tasks and organizing supplies.
Medical Coding
Midwest Technical Institute, Springfield, IL 62707 South Anchorage High School Anchorage, AK 99516 High School Diploma
August 12,2019 October 2020 August 2004- May 2008
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
EDUCATION
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