PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

ARIANA HENDRIE

RIMFOREST, CA 92378 714-***-**** adgtr3@r.postjobfree.com Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 10 + years of experience . Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Store Merchandising

Product Restocking

Cash Handling

Guest Services

Cash Register Operation

Customer Complaint

Resolution

MAY 2019-FEBRUARY 2020

Cashier/ Customer Service Grocery Outlet Inc. Placentia, CA Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.

Processed POS transactions, including checks, cash and credit purchases or refunds.

Helped customers locate appropriate store locations of Type products, answered questions about products and provided solutions for various issues.

Assisted customers by answering questions and fulfilling requests. Checked prices for customers and processed items sold by scanning barcodes.

Restocked, arranged and organized merchandise in front lanes to drive product sales.

Maintained customer satisfaction while handling product returns quickly and professionally.

Resolved customer complaints and maintained clean and tidy checkout area.

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

EDUCATION

AUGUST 2018-NOVEMBER 2018

Assistant Manager Spirit Halloween Super Store Placentia, CA Trained team members in successful strategies to meet operational and sales targets.

Monitored employee performance and developed

improvement plans.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience. Handled customer service by dealing with complaints, organizing stock and answering customer questions. AUGUST 2015-NOVEMBER 2015

Assistant Manager Spirit Halloween Super Store Fullerton, CA JUNE 2005-DECEMBER 2009

Assistant Manager Interstate Theatres La Mirada, CA Trained team members in successful strategies to meet operational and sales targets.

Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Interviewed, hired and trained [Number] staff associates and equipped to comply with company policies and procedures. JANUARY 2001

GED:

Wilshire, Fullerton, CA

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