EDUCATION AND CERTIFICATION

Bachelor of Science in Health Promotion: Administration May 2019

Minor: Business Administration & Health Policy

Daemen College, Amherst, NY 14226

Daemen College President’s Scholarship recipient

GPA: 3.4/4.0 Cum Laude

Master of Business Administration Anticipated: May 2021

Minor: International Business & Leadership

Daemen College, Amherst, NY 14226

GPA: 3.9/4.0

SKILLS & CERTIFICATIONS

Software: SPSS: Biostatistics Software Program, NorthStar: Management Software, Ellucian Colleague: Higher Education Software

Computer: Microsoft Office Programs – Word, Excel, PowerPoint, Outlook

Johns Hopkins School of Public Health – COVID-19 Contact Tracing

International TEFL Academy – TEFL/TESOL Certified

COLLEGE INVOLVEMENT

Daemen Women’s Tennis Coaches Award 2018-2019

Daemen Women’s Tennis Team Captain 2017-2019

SAAC (Student Athlete Advisory Committee) 2017-2018

Daemen Women’s Tennis Most Improved Player 2016-2017

Daemen College Women’s Tennis Team 2015-2019

WORK EXPERIENCE

Administrative Assistant

Daemen College—Amherst, NY November 2019- Present

Assist colleagues to process mail, answer phones, assist students, faculty, and staff members

Prepare reports and departmental documentation as requested

Review student accounts, checking for accuracy of all charges and credits for specific student populations

Advise students of charges, fees, and payment options

Committed to working as needed to meet deadlines in response to institutional needs

Work with Registrar, Financial Aid, and academic departments to resolve grade disputes, withdrawals, date errors and other matters that may affect the students' outstanding balances

Golf Shop Manager April 2018-November 2019 Transit Valley Country Club—East Amherst, NY

Managed day-to-day operations

Maintained inventory database and purchasing records within the department

Assisted members and professional staff with appointment and lesson scheduling

Assisted with the planning and execution of various club events and tournaments

Organize promotional campaigns, create signage, and display inventory to support sales

Collaborated with employees and management from different departments

Worked with new and existing vendors

Internal Market Government Program Intern June 2017-August 2017

Univera Healthcare, Buffalo, NY

Generated and maintained multiple process improvement reports

Assisted Compliance Project Specialist in compiling, organizing, and evaluating various data

Participated in daily departmental meetings

Maintained HIPPA regulations and confidentiality standards

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