Employee Relations Manager
Resume:
adgtni@r.postjobfree.com
Cristina Colón
Houston, TX 77090
Respected bilingual (Spanish/English - both written and spoken) Human Resources professional with over 15 years of a progressive generalist, specialist, and managerial experience in regional, divisional, and corporate settings at multiple company sites. Experience leading and managing the HR functions in diverse work environments, including manufacturing, medical, and other professional settings. Strong critical thinking, organizational, and attention to detail skills. Experienced in a full range of HR functions while ensuring compliance with all federal and state regulations.
• Benefits Administration (Domestic/International)
• Compensation Analysis
• Employment Law Compliance (International,
Immigration, Domestic)
• Employee Relations (Certification in Conflict
Resolution and Mediation)
• EEOC Compliance
• HSE Processes
• Payroll Processing
• Performance Management Strategies
• Strong Quantitative Analysis Skills
• Talent Acquisition & Succession Planning
• Training, Career Coaching and Organizational
Development (Including OSHA Safety Training)
• Unemployment Claims Processing
• Workers Compensation
• Abilene Christian University – 08/2012
Master of Science, Major: Organizational & HR
Development
• The Ohio State University – 12/2005
Bachelor of Science in Business Administration,
Majors: Transportation Logistics and Marketing
• Abilene Christian University (Projected 2022)
Doctorate of Education, Major: Organizational
Leadership & Conflict Resolution
ASSURANCE CONSOLIDATED PHARMACY 03/2017 – Present
HR/Payroll Manager
• Administrator for all HR and Payroll functions for a privately-owned Pharmaceutical company and its affiliates
• The affiliates supported include 7 Pharmacies in the Houston area, 3 Pain and Injury Clinics in the Dallas-Ft. Worth area, 1 Pain and Injury Clinic in Corpus Christi, TX, 1 Pain and Injury Clinic in Houston, 1 Medical Laboratory in Houston, 1 Distribution Center and Corporate Offices
• Responsible for all aspects of the employee journey, from initial recruiting to the termination-be it for voluntary or involuntary reasons; and every other interaction during employment
• Ensured Corporate Compliance with all applicable State and Federal Rules and Regulations
• Worked with the management personnel at each of our locations to ensure timely submission of payroll through our third-party provider, Paychex
• Monitored the training and licensing of all Pharmacists, Physicians, and other licensed professionals on staff to ensure continuous compliance with Medical and Health regulations
• Conducted internal investigations to resolve any and all employee conflict situations
• Coordinated and/or conduct Leadership Training to employees at all locations
• Traveled to all locations to ensure consistent application of all Corporate policies and procedures
• Built and maintain relationships with employees at all locations to ensure trust and confidence in our HR department PROFESSIONAL SUMMARY
HIGHLIGHTS
EDUCATION
PROFESSIONAL EXPERIENCE
CRISTINA COLÓN
CLOVER INTERNATIONAL, LLC 11/2014 – 03/2017
HR/Payroll Manager
• Managed all HR and Payroll functions for privately owned 75-employee company
• Conducted New Hire and Benefits Orientation (upon hiring and eligibility)
• Processed and maintained all employee I-9 Forms and E-verify checks
• Performed all Payroll transactions through ADP and submitted all other payments such as Child Support Garnishment Payments, 401K Contribution Payments through corresponding websites
• Managed company TSA program – including the TSA applications, training, recordkeeping
• Worked with Safety Coordinator in ensuring all employees, both warehouse and office were properly trained on Safety Policies and Procedures; maintained recordkeeping per OSHA requirements
• Conducted internal investigations to resolve any and all employee conflict situations; as well as any employee relations lawsuits presented against Clover International
• Created and presented all Leadership Training to Supervisors and Managers
• Established Employee of the Month program that successfully recognized over 25 employees annually
• Managed all vendors related to Payroll, Recruitment, 3rd Party Trainers H.G. RHODES, INC. 04/2013 – 09/2013
HR Manager
• Managed all HR functions for privately owned 100 employee company
• Developed processes for posting, screening, interviewing, and hiring of new employees
• Prepared, implemented, and managed new-hire orientation, on-boarding, and benefits training programs
• Worked with management in the administration of compensation, benefits & performance management systems
• Advised managers on organizational policy matters and recommend development opportunities
• Conducted exit interviews to identify reasons for employee termination & worked with managers to address concerns
• Oversaw the evaluation, classification and rating of occupations and job positions
• Performed difficult staffing duties, including dealing with understaffing, mediating disputes, dismissing employees, and administering disciplinary procedures
• Provided current and prospective employees with information about policies, job duties, working conditions, wages, promotional opportunities and employee benefits
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems EXTERRAN ENERGY SOLUTIONS 10/2011 – 03/2013
International HR Generalist
• Managed the administration of all international Expats, Inpats, and Rotators for North America Operations, Latin America Operations, and Eastern Hemisphere Operations including but not limited to relocation assistance, tax support, immigration visa processing, compensation, and benefits.
• Worked with the international counterpart to arrange for travel & lodging for Expats, Inpats, Rotators, and their families
• Consulted with HR Directors and Managers regarding the hiring and administration of expatriates and rotators.
• Maintained knowledge of legal requirements and government reporting regulations affecting human resource functions and ensured international policies, procedures, and reporting’s were in compliance; responded to inquiries regarding policies, procedures, and programs.
• Provided guidance to supervisors & employees on international program policy, administration & interpretation.
• Managed International Occupational Program and International SOS contract.
• Managed International Deferred Savings (401K) plan (enrollment, fund transfer, etc.).
• Consulted HR Directors and Managers regarding immigration processes and associated costs
• Prepared and processed immigration documents for foreign national employees in support of H-1, L1/2, J1, F1, H-3, Permanent Residency petitions while maintaining a business relationship with Immigration vendor to oversee work visa processes and compliance.
• Supervised the processing and training of all HR Business Partners on Form I-9 and performed as Subject Matter Expert
(SME) for all I-9 and immigration matters.
CRISTINA COLÓN
THE METHODIST HOSPITAL SYSTEM 07/2008 – 04/2011
HR Project Analyst
• Performed special projects as directed and provides assistance with development to support system HR initiatives. Included developing, maintaining, publishing, and distributing project timelines and task lists; managing various project activities; bringing projects to completion and determining future development needs; posting completion activities including review, documentation, and reporting.
• Responsible for routine project-specific assignments, analyzing data and developing presentations and other summary reports with findings using graphs and text. Routine assignments include but are not limited to: collecting, compiling, and analyzing data for annual submission of EEO-1 Report.
• Monitored and maintained a log of all visas and their statuses of Foreign Nationals’ work authorization expirations and maintained on-going communications with management and HR partners to ensure compliance with Immigration laws and proper visa processing of new or terminated employees
• Designed and executed internal I-9 form audits for all 12,000+ System employees that led to the implementation of an Electronic I-9 system and conducted on-site training of new system to HR Partners at each community hospital, also implemented and maintained E-Verify for all federal contract bound employees
• Designated as the Alternate Responsible Officer for processing J-1 Visas; prepared and processed visa documents for Foreign National employees in support of B-1, H-1B, L-1, L-2, J1, F1-OPT, F1-CPT, and PERM applications
• Worked closely with HR Manager on full cycle process of administering the annual employee opinion survey including: preparing system reporting relationships for survey code assignment; organizing survey administration logistics; partnering with entity HR departments on survey administration; developing promotional/internal marketing communications; analyzing survey data; developing action planning tools for operations management as directed by the HR Manager; and analyzing data to measure success of action planning.
• Provided collaborative work with HR partners on written communications including but not limited to: drafting HR policies, reports, and white papers on key HR issues and company-wide communications in the forms of letters, flyers, brochures, etc. regarding HR programs and initiatives.
• Monitoring monthly Activity Checks (an initiative to maintain non-union status) and provided summary reports on any union activity at any of the community hospitals for management review
• Responsible for on-going support of system Programs; including processing Involuntary Separation (IVS) Packages and evaluating Independent Contractors (IC) prior to submission to Legal Services. DEVASCO INTERNATIONAL 10/2006 – 07/2008
HR Manager/Safety Administrator
• Conducted all recruiting, pre-screening, interviewing, and hiring of new personnel.
• Organized & maintained all personnel files to ensure compliance with Recordkeeping, Immigration, & other regulations.
• Work closely with upper management to review, modify and implement company Policies & Procedures.
• Developed & implemented an Employee Performance Review plan to ensure a consistent review process.
• Administered all employee benefits, including medical and IRA plans, and other company fringe benefits.
• Work closely with the Manufacturing Manager to ensure Safety Compliance with OSHA regulations.
• Planned, organized, and created Safety Training Manual and schedule.
• Conducted weekly Safety Meetings. Created evaluation process to ensure effective training & objectives were met.
• Maintained Safety Records to include, but not limited to accident records, OSHA Logs 300, 300A, & 301.
• CHEP Logistics Coordinator 01/2006 – 09/2006
• Integrated Flooring Systems Office/HR Manager 05/2004 – 12/2004
• Potter Concrete HR Manager/Safety Coordinator 11/1999 – 10/2001 Advanced level in multiple computer applications
including Word, Excel, Access, PowerPoint, SharePoint Sites, Paychex, ADP, QuickBooks, SAP, Taleo, Kenexa, Oracle, TimeForce, Hirebridge, Manugistics, CMS: Siebel, and other WMS
• Certification in Conflict Resolution and Mediation
• Society for Human Resource Management (SHRM)
• HR Houston
ADDITIONAL PROFESSIONAL EXPERIENCE
COMPUTER SKILLS
CERTIFICATIONS & AFFILIATIONS
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