Cordelia Agum, RN

503-***-**** adgtb3@r.postjobfree.com

CAREER EXPERIENCE

Regional RN Resource – CASCADIA HEALTH CARE November 2018 to September 2020

● Led to improved survey outcomes of all the facilities in the region (OR WA ID).

● Managed COVID-19 outbreak and ensured implementation of CDC guidelines and emerging clinical best practices.

● Trained, coached and developed directors on appropriate investigation processes.

● Directed writing a plan of correction, post survey.

● Conducted skills competency with the staff.

● Implemented education on QI/QM and survey readiness.

● Conducted PIP and QAPI with Facilities in the Region.

● Excellent knowledge and understanding of survey management. Regional Director of Clinical Operations - EMPRES HEALTHCARE, OR WA March 2014 to October 2018

● Assisted Facilities with Annual and Complain survey with good survey outcomes.

● Provided education on QAPI (Quality Assurance Performance Improvement).

● Provided education to facilities on Interact Tools to keep return to hospital below state and National average (RTH).

● Contributed to positive Outcome of Annual and Complaint survey of facilities of the Region.

● Functioned as both RDCO and DNS for continuation of care.

● Good survey management skills.

Regional Director of Clinical Operations - EXTENDICARE CARE HEALTH SERVICES March 2008 to March 2014

● Trained, coached and developed key clinical managers to improve performance.

● Ensured clinical systems were followed and consistently executed.

● Practiced in collaboration with Interdisciplinary team: Social Services, Dietary, Environmental Services, Activity to ensure holistic care for the residents.

● Completed education / in services for the buildings within my assigned region.

● Monitored for ongoing implementation and effectiveness of systems in facilities of the region.

● Knowledge and understanding of State and Federal regulations. Director of Nursing - AVAMERE AT KING CITY REHABILITATION, OREGON July 2005 to February 2008

● Managed skilled, intermediate and hospice care with direct reports: 40% licensed nurses and 60% certified nursing assistants and certified medication aides.

● Managed day to day compliance of nursing home federal, State and local regulation for quality of care and clinical practices.

● Managed and enforced facility policies and procedures and maintained company systems.

● Extended knowledge of State and Federal regulations for long-term care. Cordelia Agum, RN

503-***-**** adgtb3@r.postjobfree.com

● Assured that all potential issues were identified and addressed early in admission.

● Trained/mentored Resident Care Manager as well as new Director of Nurses on company guidelines and standard of practice.

● Onboarded new directors and mangers to the company. Director of Nursing - AVAMERE AT CLACKAMAS REHABILITATION AND LIVING CENTER, OREGON October 2004 to July 2005

● Developed facility from intermediate facility into a skilled facility.

● Led the facility’s recovery of poor performance history through improved survey outcomes.

● Elevated expectations of RCM, clinical staff, and health aides to ensure permanent improvements in day to day execution of patient care and resident health. Director of Nursing - BEAVERTON REHABILITATION AND EXTENDED CARE, OREGON 2001 to 2004

● Directed resident’s care.

● Ensured quality care of the residents.

● Managed and maintained compliance of State and Federal regulations.

● Excellent leadership skills.

Resident Care Manager - HYLAND HILLS REHABILITATION, OREGON 1997 - 2000

● Worked as Charge nurse within facility prior to promotion to RCM role. Charge Nurse - BELMONT REHABILITATION, OREGON 1995 – 1997

• Provided quality & compassionate patient care.

EDUCATION

ADN, Nursing Portland Community College Portland OR - Graduated June 1995 MPA, Public Administration Portland State University Portland OR - Graduated June 1989 BS, Accounting Portland State University Portland OR - Graduated June 1987 LICENSURE

Registered Nurse, RN Oregon State Board of Nursing - 1995 to Present Registered Nurse, RN Washington State Board of Nursing - 2008 to Present Registered Nurse, RN Idaho State Board of Nursing - 2018 to Present CERTIFICATIONS

Chronic Care Practitioner Program - Certified in 2012 Wound Care - Certified 2011

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