Angie Benson

Greater Orlando

adgta3@r.postjobfree.com 320-***-****

linkedin.com/in/angela-benson-florida

Summary

Dedicated to educate clients on the benefits and value of products and services. Public speaking experience with group sizes ranging from 10-6200. Experienced account executive in the advertising and entertainment markets. Social media marketing engagement and social media customer management. 2019-2021 Business Professionals of America Board of Trustees Alumni Representative. 2019 Business Professionals of America National Leadership Conference Intern and Volunteer Program Manager. Exceptional leadership and team engagement skills. Life-long learner with a passion for experiencing new adventures and challenges.

Experience

Inside Sales Specialist

Restaurant Technologies

Aug 2020 - Present (2 months +)

Drive current customer retention and give guidance on new products. Outbound sales to inbound Marketing and Social Media leads. Create and implement strategies for working with Sales Executives and Area Sales leaders. Create and develop Inside Sales Playbooks, scripts and email templates. Alumni Representative Board of Trustees

Business Professionals of America

May 2019 - Present (1 year 5 months +)

Represent the alumni division on the Board of Trustees. Listen to the voice of the stakeholders. Focus on providing the students with the best possible services and solutions possible. Advancing BPA as the leading CTSO in the United States. Serving on the Advocacy, Policy and Procedures and Programs committees. Personal Ticket Consultant

NASCAR

Jan 2020 - Jun 2020 (6 months)

Ticket sales for 12 NASCAR tracks: Auto Club Speedway, Chicagoland Speedway, Darlington Raceway, Homestead-Miami Speedway, Phoenix Raceway, Kansas Speedway, Martinsville Speedway, Michigan International Speedway, Richmond Raceway, Talladega Speedway, and Watkins Glen International. Responds to inbound sales calls, responds to inquiries and provides information and/or follow up materials as requested.

Daily outbound calling to Customers on target account lists Provides feedback and/or suggestions based on prospective ticket purchaser feedback/requests. Participates in a variety of promotional and sales activities designed to meet specific targets. Attended with and Engaged customers while on site at Daytona International Speedway Inside Sales Specialist

Restaurant Technologies

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Aug 2019 - Dec 2019 (5 months)

Qualifying leads via light on-line research, follow up on marketing campaign interactions and outbound calls to prospect on assigned prospects lists

Appointment setting via email and/or phone. Preparation of call notes to share with outside Sales Executives to better prepare them for the face to face visit

Broke Google while researching Prospect information. Providing input and feedback on talk tracks and approaches that are successfully leading the set appointments

Administrative activities – tracking calls and other prospecting activities in CRM system Weekly one on ones with Supervisor to discuss progress to goals, weekly conversations with Sales Execs, Regional Sales Managers to discuss pipeline, receive coaching, etc. Participating and contributing to team meetings discussing appointment setting success, necessary tweaks, etc

Sales Assistant and Creations Consultant

Landmark Creations

Jan 2018 - Jul 2019 (1 year 7 months)

Qualify and close sales of large-scale artistic, entertainment, and marketing inflatables via phone, email and website leads. Ensure customer vision/requirements/deadlines/cost metrics from ideation to execution and delivery/deployment/use/presentation/reveal/inflation. Create quotes and proposals. Oversee workflow process from lead, design, follow-up, concept, and illustration to customer approval. Support customer throughout the entire sale, design, and production processes. Research and prepare customer information in our database to ensure continuity of service.

Member Services Specialist

Hospitality Minnesota

May 2017 - Jan 2018 (9 months)

Assisting the members of the Minnesota Restaurant, Minnesota Lodging and Minnesota Resorts and Campgrounds Associations. Building member retention plans and assisting with social media marketing and communications. Minnesota Restaurant Association Board of Directors meeting planning. Execution of Hot Topic Meetings. Member visits. Renewal mailing and invoice creation. Recovery Resolutions Specialist

UnitedHealth Group

Oct 2016 - May 2017 (8 months)

Assisted with entering medical records into correct cases. Made sure excel spreadsheets were accurate and up to date. Creating meeting agendas. Created job aids to ensure processed were being followed. Trained new employees on processes. Created step by step manual for the job and edited other individual job aids. Online Data Specialist

E&M Consulting, Inc. (parent company to E&M Management, LLC) Jan 2016 - Sep 2016 (9 months)

Client project management. Consistent client communication. Assist customers with advertising needs in association directories and publications. Create landing pages for customer websites. Create and update Angie Benson - page 2

websites and mobile applications. Create client projects and database applications. Create customer call lists. Assist sales team with advertising and virtual flipbook sales. Work Study Student

Ridgewater College

Aug 2014 - Dec 2015 (1 year 5 months)

Assisting students with homework and correcting assignments as needed. Department Head D23/59

The Home Depot

Sep 2011 - Jun 2013 (1 year 10 months)

Focus on hitting target numbers. Customer service, inventory integrity. Performance Management. Employee development.

Customer Solutions Manager

Best Buy

May 2007 - Mar 2011 (3 years 11 months)

Supervise and train a sales team of 25 to assist and inform our customers of the current solutions in the electronics arena. Responsible for coaching the team on the current goals and strategies of the department including the connected digital solutions and on how to provide the best customer service. Maintain a clean and efficient sales floor and changing the floor to meet our customer's needs. Focus effort on educating our customers by providing one-on-one trainings as well as free seminars. Also in charge of the employee experience committee to keep our employees engaged and connected to our store and the community. Education

Columbia University, School of Professional Studies Certifications, Sports Industry Essentials

2019 - 2019

CAREERS IN SPORTS MANAGEMENT GLOBAL EXPANSION OF SPORTS SPORTS ANALYTICS AND BIG DATA SPORTS AND DIGITAL MEDIA SPORTS EVENT MANAGEMENT THE FUTURE OF SPORTS Ridgewater College

Associate's Degree, Health Care Administration Assistant And Health Information Technician 2013 - 2016

Served as the President for the Willmar Chapter of Business Professionals of America. Ridgewater College

Certification, Microso Office Specialist

2013 - 2015

DeVry University Phoenix

Business Administration, Business

2009 - 2010

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Licenses & Certifications

Microso Excel Certified - Certiport - A Pearson VUE Business Microso Office PowerPoint - Certiport - A Pearson VUE Business Microso Office Specialist - Ridgewater College

Listening to Customers - LinkedIn

Online Marketing Foundations - LinkedIn

Strategic Thinking - LinkedIn

Become a Sales Representative - LinkedIn

Become a Project Manager - LinkedIn

Become a Project Scheduler - LinkedIn

Master In-Demand Professional So Skills - LinkedIn Become a Project Coordinator - LinkedIn

Become an HR Business Partner - LinkedIn

Becoming a Product Manager - LinkedIn

Become a Sales Manager - LinkedIn

Digital Transformation for Leaders - LinkedIn

Fostering Collaboration - LinkedIn

Become a Corporate Financial Planning Analyst - LinkedIn Become a Digital Marketer - LinkedIn

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Become a Social Media Marketer - LinkedIn

Women in Leadership - LinkedIn

Become a Program Manager - LinkedIn

Managing Performance - LinkedIn

Become an AMA Professional Certified Marketer in Digital Marketing - LinkedIn Solution Selling - LinkedIn

Become an Online Marketing Manager - LinkedIn

Become a Business Analyst - LinkedIn

Social Selling Foundations - LinkedIn

Customer Experience: Journey Mapping - LinkedIn

Become a Content Strategist - LinkedIn

Become a Data Scientist - LinkedIn

Lead Generation: Social Media - LinkedIn

Become a Marketing Manager - LinkedIn

Finding Your Purpose at Work - LinkedIn

Diversity, Inclusion, and Belonging for All - LinkedIn Become a Digital Advertising Specialist - LinkedIn Become a Corporate Recruiter - LinkedIn

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Become an External Recruiter - LinkedIn

Finding and Retaining Talent - LinkedIn

Remote Working: Setting Yourself and Your Teams Up for Success - LinkedIn Become an Inclusive Leader - LinkedIn

Succeeding in Sales During Times of Volatility - LinkedIn Building Rapport with Customers - LinkedIn

Creating Positive Conversations with Challenging Customers - LinkedIn Diversity, Inclusion, and Belonging for HR Professionals and Leaders - LinkedIn Data Science Orientation - Coursera

Learning Personal Branding - LinkedIn

Skills

Sales • Customer Service • Training • Store Management • Performance Management • Customer Satisfaction • Customer Experience • Hiring • Customer Retention • Human Resources (HR) Honors & Awards

National Post-Secondary Parlimentarian - Business Professionals of America May 2015

Ridgewater College Student of the Month - Ridgewater College Oct 2013

National Alumni President - Business Professionals of America May 2018

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