Sales Customer Service

ADEWUMI, OLABANKE JOSEPHINE

Shangisha, Lagos State, Nigeria +234********** adgta1@r.postjobfree.com PROFILE SUMMARY

A versatile professional with acquired skills in Corporate Communication, Content Development, Sales and Customer Service, as well as general Administration and Business Analysis. A research-oriented graduate of Plant Science and Biotechnology with comprehensive knowledge of office management principles. Able to improve customer loyalty through excellent customer relationship management. Skilled in initiating sales with strong negotiation skills and applies analytical knowledge to resolve administrative issues. Drives compliance with industry guidelines while meeting client expectations. SKILLS AND COMPETENCIES

• Content Writing

• Administrative Management

• Business Analysis

• Social Networking

• Effective Communication

• Computer Literateu

• Marketing and Sales

• People Management

• Problem Solving

• Customer Service

• Interpersonal Skills

• Persuasive Negotiation

• Data Management

• Branding Communication

• Time Management

• Collaboration

Sontware Skills: Microsoft Office (Word, Excel, PowerPoint), Google My Business. KEY ACHIEVEMENTS

• Increased brand awareness of the “Google My Business” and “Google Go” apps through targeted offline and online marketing campaigns.

• Effectively improved brand perception for the Out Ori Brand, within 2 months of serving as the brand’s ambassador.

• Established proper record keeping methods, for compiling test results, while serving as an Intern at FIIRO. EXPERIENCE

Teacher (NYSC) Ayekale Community Grammar School, Ibadan – Oyo State, Nigeria August 2019 – July 2020

• Preparing lesson notes with strict adherence to the prescribed scheme of work.

• Teaching and administering tests and examinations to determine the level of comprehension of students.

• Performing other extramural activities, such as seminars to sensitize students and keep them interested in learning. Brand Ambassador Out Ori Limited, Ikeja – Lagos, Nigeria May 2019 – July 2019

• Championed marketing, sales, brand promotion and awareness events, geared towards reaching targeted leads.

• Provided excellent customer service using extensive knowledge of Google My Business and Google Go Apps.

• Contributed to the overall smooth running of organizational processes.

• Coordinated routine sales targets as well as methods to reach such targets. Industrial Trainee Federal Institute on Industrial Research, Oshodi (FIIRO) – Lagos, Nigeria August 2017 – January 2018

• Prepared methodological testing processes and records, compiled results and notes for future reference.

• Assembled and disassembled equipment for repair, cleaning and maintenance, including cell plates and sterilized equipment.

• Assisted with regards to conducting biochemical essays, culture cells and general laboratory calculations. EDUCATION

• Bachelor on Science – Plant Science and Biotechnology (Second Class Honors) 2014 – 2018 ADEKUNLE AJASIN UNIVERSITY, AKUNGBA-AKOKO, ONDO STATE, NIGERIA

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