Niyati Mody

Email:adgt84@r.postjobfree.com

Cell 732-***-****

CAREER PROFILE

To secure position with an organization where experience and desire for growth will be mutually beneficial.

TECHNICAL SKILLS

MS Office(Excel, Word, Power Point)

MS Access

Microsoft Outlook

SOFT SKILLS

Quick learner, Detail- oriented, Enthusiastic, Team work, Cooperative, Multitasking, Record keeping, Planning and Scheduling, Written Communication, Customer service, Telephone Reception.

ACCOUNTING/BOOKKEEPING SOFTWARE: Apparel Business System (ABS)

MACHINES: Check scanner, Printer, Fax

EMPLOYMENT HISTORY

10/2018 – 03/2020: Mon Cheri Bridals (Trenton, NJ)

Position: Credit Assistant

On regular basis send emails for E-Checks customer after tickets picks and waived.

On the following days, run E-checks on the tickets, after checking the email to make sure the customers have not declined.

Run credit card twice a week after checking tickets with delivery via code info and other special instructions.

Run declined credit card daily and sends out emails to remind the customer they have merchandise ready to ship.

Enter new Credit Cards and ECH information of customer into Global System on each division needed

Run charges on customer’s account based on phone calls, email or fax.

Run payment arrangement for customer after checking notes on the accounts.

Handle the full responsibility of NSF checks

Notating the accounts

Putting the accounts on book and ship hold.

Keeping records of all NSF checks on spreadsheet

Posting NSF entry on customer’s account

Send emails regarding NSF payments

Apply fees to accounts.

Posting replacement check entry to the account.

Remove hold on account after it clears the NSF

Closing NSF batches at the end of the month

Scanning checks and processing deposit remotely thru scanner

Purging filling and storing paper work in filling cabinet

Charging freight for all the invoices by the end of the month

09/2010 – 10/2018: Stay at Home Mother

I took a career break for child care reasons, and now I can’t wait to get back to work.

08/2009-08/2010: J.P. Morgan chase Bank (2nd Ave, NY)

Position: Personal Banker

Responsible for generating business and deepening relationships by selling products and services to potential and existing customers.

Responsibilities include achieving aggressive sales goals and providing high quality customer service.

Selling financial products (e.g. Credit Cards, CD's IRA's, Loans).

Opening deposit accounts and taking loan applications.

Responding to customer inquiries and concerns and creating positive solutions.

Helping Customer for Wire Transfer domestically as well as internationally

Recognizing and referring cross-sell opportunities.

Performing daily/weekly sales reporting.

Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers

Quoting rates, terms and programs for loan customer requests.

Supporting other sales associates as needed.

Ability to generate new business by outbound calling and by reaching out into the local community

12/2007- 07/2009: Provident Bank (Monroe, NJ)

Position: Platform Clerk

Handling calls and promptly forwarding them to appropriate persons.

Contributes to sales referrals and cross selling programs related to all products.

Adheres to the banks corporate sales program

Opening and closing accounts by verifying proper IDs

Opening credit & debit cards

Ordering a check-book for customers

Opening safety deposit box and provides access to safe deposit boxes

Refer and suggest product according to the Customers need.

Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services

Identify Potential Fraud

Researches error in deposits and withdrawals, records interest

Ensures compliance with policies and procedures and obtain necessary approvals and authorizations.

Prepares CTR from on appropriate transactions.

Open and/or closes Branch

Assists with daily proof and stocking of ATM

Oversees vault proof. Buy & sell cash from vault

Maintains security tapes

Assists in branch reporting

Handles daily/monthly reporting such as overdraft report

Provides justifications to account for Teller difference

Issues travelers’ check, bank check, money orders & gift cards

Maintains inventory and orders supplies for the branch

Participates in both internal and external sales activities

Perform routine clerical duties for branch, including filing, answering the telephone, distributing mail and answering mail and answering mail inquiries for account balance verification

09/2007-11/2007: Skyland Community Bank (Edison, NJ)

Position: - Teller

Performing financial transaction

Providing excellent customer service

Cross-sell bank products

Handling large amount of cash.

Proving ATM

Suggesting product according to customer’s needs

11/2006-10/2007: Macy’s (South Plainfield, NJ)

Position: - Customer Service Representative

Maintain customer service and selling as the priority

Practice suggestive selling, offering every customer related items in order to drive multiple unit sales.

Responsible to provide outstanding customer service to all Macy's customers.

Achieve the company standard for sales productivity.

EDUCATION:

Master’s Degree in Human Resource from South Gujarat University, India. (2006)

Bachelor’s Degree in Computer Applications from South Gujarat University, India. (2004)

PROJECTS:

Model of Recruitment

360 Degree performance Appraisal

Contact this candidate