Employee Relations Manager

TAGORE.R

Contact : 095********, Email : adgsvb@r.postjobfree.com

An insightful Human Resource professional with 12.5Years of Experience in Human ResourcesManagementin:

Occupational

Educational Qualifications:

Master of Business Administration (MBA) with the specialization of Human Resource / Marketing Management, from Andhra University.

B. Com from Andhra University.

Technical Skills: ERP – SAP R/3, HR

Professional Experience

NEcX, Biogreen, Hyderabad

HR Manager, Jan 2018 to Feb 2020

Managing HR Process (TM, TE, TA)

Org design, restructuring, vertical changes during PMS

Mid- term revisions, incentive plans, R & R, Grievance Handling & addressing

Created Org wise compensation plans like Merit, LTI & ST & Monitoring.

Managing PMS Cycle & Costing Analysis – Actual VS Spent reports admin, Coordinating with stake holders

Policy changes – Market research/ bench marking analysis and changes.

Initiate Goal setting process and interface with departments for smooth PMS

PMS calendar Preparation and communication to all the stake holders and employees within the timelines

Created Variable Pay /Stock option plans for across the organization as well as in compensation structure a

Stake holder’s coordination, MIS, SLA & Accuracy in C & B data base management. Internal audits and system checks (Payouts Vs actual)

Performance Improvement plans for non-performers and guidelines preparation,

Conducted Policies orientation sessions for Team Leaders, Manager and above level associates for smooth understanding about the PMS process.

Responsible internal E2E life cycle of Recruitment.

Understanding the requirements and priorities in order to identify the right fitment.

Sourcing profiles from various sources including networking, portals, references, LinkedIn etc.

Briefing the candidates about the job requirement and screening them as per the requirements.

Managing HR interviews and coordinating technical interviews (Telephonic, F2F,Skype) with the panel

Novartis, Hyderabad

HR Expert, July 2016 to March 2017

I managed the complete PMS processes across two geographies (US and Latin America). My accomplishments include:

PMS cycle time of two months was reduced to about one and half months – to accomplish it I had managed all the internal SAP processes in a timely manner

New employee retention strategies were deployed – such as ESOPs and short-term incentives

Overall employee engagement and productivity levels were improved while reducing the grievance rates

Knoah Solutions, Hyderabad

Asst. Manager, Dec’ 2011 to June 2016

I managed Talent Engagement Team

Engagement:

Coordinated and assisted with various employee functions and activities

Handling location base events, which includes Leadership connect sessions, Town Halls, account base fun events and HR Connect session.

Designing and conducting festive specific engagements.

Employee records are properly maintained, exit interviews, employee final settlements, relieving procedures and employee coordination.

Employees issues, one-on-ones, PF, salary queries etc. Communication, rewards and recognition, Employee awareness session with new joiner.

Drive HR connect sessions per week with accounts/projects for employee awareness on process and policies.

Plan the calendar and conducting the leadership sessions and Town Halls.

Execute change management policies designed by the central team and educate all level of associates by conducting sessions.

Skip level sessions for leadership awareness on employee related concerns.

Manage, resolve and communicate other employee relations issues including disciplinary actions, escalations etc.

Disciplinary actions Like Theft, integration, breach of policies, sexual harassments warning letters, initial actions and if necessary final disciplinary actions.

Grievance handling. Open door approach to each employee to discuss their concerns and design thinking methodology for effective resolution.

Map the operation process of the Business Unit. Analyze the gap in the process for the desired output

Handling the PMS process of the BU

Moderating the rating normalization and SM and above promotion assessment process, as per the PMS guidelines.

Planning, designing and executing an Engagement activity for the BU across location.

HR Ops:

Responsible Associate Life cycle management on boarding to Exit.

Manager Offer Release, On-Boarding, Background verification for Internal and external Process

Employees issues, one-on-ones, PF, salary queries etc.

Master data Management – Monthly master data – yearly data.

Reliving letters, experience letters, Adhoc letters.

Attrition analysis, voluntary – involuntary trends, MIS Reports.

Responsible for MIS, Govt Adhoc reports, PF, ESIC Chalans processing.

Compensation:

Restructured C&B Framework, organization’s salary structure, band-grade and role classification, fitments, benchmarking, market survey, policy changes, Incentive Plans, R& R, Variable Pay

Developed attendance, leave encashment, holiday conversation Policies.

Error Free Pay-outs like Variable Pay, Overtime, Comp Off Calculations Regulatory Bonus, PMS, increment pay-outs calculations & processing

Benefits

Modified Benefit Plans, ESIC& Insurance coverage, vendor management, monthly reviews, exception cases, Renewal.

Responsible for insurance claims process like GMC, GPA, WC across the organization.

PMS

Provided Costing reports, kitty distribution, Meritorious Associate Ranking Distributions Vs actual distributions.

Monthly appraisal master data across the organizations to complete month-wise appraisal process. Responsible for midterm revisions, promotions and salary increment process and monthly appraisals.

Pre-PMS (Annual performance management/appraisal) sessions with Managers on their awareness on PMS process to educate their team/s.

KRA goal setting for performance management, process orientation, performance gap issues,

Handling the PMS process of the Business units

KRA goal setting for performance management, process orientation, performance gap issues

Designing SM and above promotion feedback sessions.

PIP (Performance Improvement Plan) Management for lower performers.

SLA Adherence related to PMS.

Greenko, Hyderabad

Asst.Manager, April 2011 to Dec’ 2011

I was responsible for Associate Annual Appraisal Process for 25 locations across India, including corporate office. My accomplishments include:

Developing the appraisal metrics by using the account-wise cost projections

Timely management of Payroll Processing and Benefit Administration about 900 employees across all the locations.

Generated various MIS reports including costing, band wise, attrition reports, and Headcount reports.

Tech Mahindra (Pune) & Satyam (Hyderabad)

Sr. Executive, Jun 2007 to April 2011

I was responsible for payroll processing for employees deployed at onsite locations (Expats) and employees returning (Repats) with a focus on the UK region. My accomplishments include:

Clearing the UK BA audit requirements for the employees travelling to the UK

Administering variable pay for every quarter

Managing the LMS process for all the employees

Setting up onsite HR help desk (internally called IHRSS) to address employee HR related quires.

Maintaining insurance processes by working with BUPA

Mahindra Satyam, Hyderabad

I was Business HR for 600 Associates and responsible for maintained Satyam Human Resources Information Network (SHINE). My accomplishments include:

Grievance Handling, employee engagement

Administering the exit process for employees separating at onsite locations

Acting as an internal expert across various functions/systems including LMS, AIRBONE, Exits and BG Check.

Owning associate HR concern management tool (internally called as E-Buddy) which is spread across the organization.

Reliance Global Services& Splendid IT Services

HR Executive, Dec’2004 to April 2006 May 2006 to May 2007

I was responsible for employees on boarding, payroll processing and leave management& Recruitments My responsibilities included:

Setting up new hire orientation processes to familiarize the new joiners about the organizational functions

Processing employee requests for different types of leaves including CL, SL Earn Leaves

Setting up technical Interviews and assessments

Facilitating the service agreement signing process for newly joined employees along with the rollout of appointment letters

Coordination with Head – HR for preparation of appraisal and increment letters.

Lead IT recruitments, SAP &Other Technologies- Client: Satyam & TCS: Non-IT: NCL group - Splendid

Handled SAP all Modules recruitments -Handled IBM, PWC, & Non -IT recruitments -Reliance

An Astute Human Resource Professional with 13+ Years of Experience in the following areas

HR Operations Payroll Employee Relations

Benefits Compliance Policies

Compensation Performance Management Incentives

HR Generalist Engagement Exit, FFS

Induction Recruitment Employee Life Cycle

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