Assistant Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

DENISA KALAJ

** ****** *****, *******, ** mpc3t8, 647-***-****, ***********@*****.*** Knowledgeable costumer service with advanced conversational, reading, and writing abilities in English . Relate well to people of different backgrounds with good communication and relationship-building skills. Enhance operations with administrative expertise and organized approach to every task. Costumer service Time menagment Decision making

Record maitenance Inventory organization Microsoft word Bilingual Front Desk Receptionist January 2020 - Current tonyc toronto, ontario

scheduled 90+ weekly visitor meeting and managed meeting room set-up and time logs direct external communications to proper channels, including 100+ daily telephone, email, mail and walk in costumers

provide top-level service to all visitors, ensuring they were informed of meeting times, had access to refreshment, and were comfortable in the rare instances they need to wait. Help keep organization safe and secure with vigilance towards external communication and interaction Assistant Manager October 2016 - December 2019

honey toronto, ontario

contributed to effective decision making with detailed reports on daily operations kept all paperwork current and compliant with internal standards and legal requirements maximized employee performance effective monitoring and improved controls coordinated employee to provide adequate coverage according to business demand optimized inventory for maximum sales with minimum dept burden burhampthorpe collegiate, toronto, ontario June 2018

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