CAREER SYNOPSIS
● Highly analytical decision-maker, and a multi-tasker
● Approachable and pleasant individual with wealth of business acumen with proven ability to understand culture and needs of organization in order to create effective human resources strategies
● Deep insight into planning and organizing the activities and actions of the Leaves Desk.
● A vision oriented, persistent and servant employee who consistently refines and revitalizes strategies and procedures, introduces innovation, designs change and facilitates solutions-driven team collaboration.
● Effective communicator and relationship-builder. HIGHLIGHTED COMPETENCIES
● Tactful and able to deal with difficult situations with ability to meet deadlines.
● Highly skilled at Oracle (Peoplesoft 9.2), MS Word, Excel, PowerPoint.
● Strong communication skills and problem solving skills.
● Possess sound working knowledge of consultation.
● Ability to develop and maintain effective working relationships at all levels.
● Culturally sensitive…work well in a group setting AREAS OF EXPERTISE
●Various types of Leaves • Decision Making
• Resignations and Retirements • Problem Solving
• Benefits • Multi tasking
• Administration • Communication skills
• Customer/Employee Relations
PROFESSIONAL EXPERIENCE
Calgary Board of Education (PeopleSoft)
Human Resources Representative 2008-present
● Handles all the different leaves
● Administers and assists employees with different types of benefits for union and non-union employees
● Researches and calculates retiring allowances/services gratuities for union and non-union employees.
● Administers and processes death claims and serves as a liaison between the insurance provider and the families of the deceased employee
York West Asset Management
Property Accounting 2007
● Prepared accounts payables and receivables, deposits, bank reconciliation, and cheque runs
● Maintained records of assets and funds, and drew up budgets Page 1 of 3
Officejobs.com
Receptionist 2007
● Responsible for filling and entry of data
● Served visitors by greeting, welcoming and directing them appropriately
● Directed visitors by maintaining employee & department directories; giving instructions. Hillcrest Extendicare
Health Care Aide 2007
● Cared for the elderly
● Helped individuals, families, and groups of people to cope with problems they are facing. Sears Canada, Scarborough, ON
Customer Service Personnel 2004
● Helped customers and organized merchandise
● Provided advice about merchandise
University of New Brunswick, Fredericton
Office of Development and Donor Relations 2003
● Duties involved calling Alumni
Zellers, Fredericton, NB
Sales Representative 2002-2003
● Duties involved helping customers locate things, operating cash register and various day-to-day tasks
● Assisted in finding new sales leads, through business directories, client’s referral etc. Sulikan Computer Systems, Ghana
Junior Accounting Clerical Officer 1996-1998
● Duties involved doing with accounts payables and account receivables Kanbros Pharmacy, Ghana
Junior Accounting Clerical Officer 1995-1996
● Duties involved data entries, filing, account payables account receivables and various administrative tasks. PREVIOUS EXPERIENCE
Health Care Aid, V.H.A Health and Home Support, Ottawa, ON Clinical 1 & 2 at West End Villa “Health Care Facility” Clinical 3 at Island Lodge “Health Care Facility”
Clinical 4 in the Community with Central Health Care VOLUNTEER EXPERIENCE
Financial Secretary of the African Union (UNB) 2003-2004
● Prepared budget for the year
● Helped in organizing events
Vice-President of GHASA (Algonquin College) add date
● Coordinated all the activities of the association
● Draw agendas for meetings
● Worked with other executives to plan activities for the year Page 2 of 3
EDUCATION
University of New Brunswick, Fredericton 2002
Bachelor of Science, Business Administration (Accounting & Finance) Algonquin College of applied arts and technology, Ottawa 1999-2000 Diploma in Business Accounting
REFERENCES
Page 3 of 3