Scott Theodore Allrich

**** ******** *** ********, ** 94553

925-***-**** adgsk1@r.postjobfree.com

Professional Experience

Project Manager June 2015 - present

LNQ Systems, San Francisco, Ca.

Working directly with the CMO on high level presentations for VC funding.

Creating high level version schedules for engineering and roll out time line.

Producing Scope, Scale, Milestone and Rollout schedule for our application.

Adopted Agile Scrum management methodology, increasing production efficiency.

Managed teams through Outlook, Slack and Project for status and communication pieces.

Developed risk assessment policies and procedures.

Technical Consultant October 2014 –present

Gerson Lehman Group, Remote Consultation

Providing consultation, industry expertise, primarily in the field of Information Technology.

Subject Matter Expert in Information Technology, start-up strategy, multinational software rollout, technical / desktop support integration and SharePoint benefits and strategy.

Consultant/Project Manager/Technical Support February 2007 –present

Cat 5 Consulting, Sacramento/San Francisco/East Bay Area

Founded the company with 3 people where we managed small to medium sized companies with their IT needs and requirements.

Installed a wide range of software applications: MS Windows 7/8/10, MS Office 2013/2016/365, SharePoint, AutoCAD, SQL database, Mac/Windows servers, Mac OSX.

Setup Networks which included modems, routers and switches, Wi-Fi and remote access.

Created and organized company wide document control, cloud storage and repositories.

Provided Scope, Scale and Milestones for technical projects.

Created classroom learning environments, lesson plans, syllabus, homework, skills test for manager/owner review.

Documented and authored reference sheets, tutorials, and online resources.

Mentor/Senior Recruiter June 2018 - Feb 2019

NTI, Inc. Boston, Ma

Mentored the disabled, inspired confidence in their ability, and worked on overall presentation.

Focused on areas of resume writing, cover letter writing, presentation and interviewing.

Assessed the skill levels in the areas of technology, grammar, professionalism, and typing speed.

Evaluated key areas of necessary improvement and educated accordingly.

Worked with the candidate to complete training course, goal was three weeks to employment.

Aided in resume and cover letter writing, distribution, and posting.

Set follow-up schedule, helped clients maintain employment and client relations.

(NTI is a non-profit organization that assists individuals with severe disabilities find employment.)

SharePoint Project Manager Month 2007 – January 2009

Wells Fargo

Managed engineering team to help customize and meet high level requirements.

Authored custom online knowledge base system.

Designed scalability, scope and milestones for the SharePoint.

Developed customized web parts, document flow and Wiki pages.

Educated end-users on the features and benefits of leveraging this technology to create a collaborative, team-oriented environment from anywhere in the world.

Created lesson plans, syllabus, skills testing and homework.

Trained other trainers for nationwide implementation.

Senior Technical Specialist (Tier 3) Month 2001 – Month 2006

Apple Inc., Sacramento, Ca.

Provided highest level of technical support and application design for Apple.

Documented all cases for engineering review.

Managed the implementation and training of Apple Bluetooth technology,

Authored SOP (Standard Operating Procedures) documentation, created online resources, lead classroom education.

Authored Apple Knowledge Base articles for staff/customer education regarding Apple’s software and hardware.

Handled 20 technical cases per day with an above 95% resolution rate.

Sales Force Automation Trainer and Sales Support

Adecco, Redwood Shores, Ca. Jul 1999- Feb 2001

●Developed, managed and introduced homegrown sales force automation software

●Managed, created and published domestic/international sales material and web portal

●Delivered training seminars in California, Virginia and New York

●Facilitated RFI’s, RFP’s and RFQ’s (Home Depot, Sprint, Disney and Intel) Global proposals valuing up to $50M

●Provided sales support including PowerPoint presentation design, SVP support, and field research and development

Relevant Skills

5+ years management experience

Complex technical issue resolution, customer service, Advanced Technical Support, Help Desk

MS SharePoint trainer, SAS (Sales Activity System) Trainer, Sales Force

Advanced experience in Microsoft Office (version 2010 to 365) (Excel, Word, Access, Project, SharePoint, PowerPoint, Outlook)

Proven salesmanship, Flow chart development, project management, account management

Extensive software knowledge

Education

Remote Technical Agent training, NTI Inc., online, May 2018

B.A., English Literature/Business Management, University of Oregon, Eugene, Or.

Microsoft Office Suite, San Francisco, Ca. 2015

Advanced Apple and Wells Fargo Product Training

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