DYLAN PILLING

772-***-****

adgsg0@r.postjobfree.com

To obtain and excel in a position within the cannabis industry that will allow me to showcase and enhance my skills in order to provide compassionate care for people in need of an alternative approach to medication.

EXPERIENCE

JANUARY 2020 — PRESENT

ASSISTANT DISPENSARY MANAGER

ALTMED FLORIDA – SEBASTIAN

ASSISTANT MANAGER IN ALL OPERATIONS OF DISPENSARY ACTIVITIES

OVER-SITE OF ALL DETAILS OF INVENTORY CONTROL, LOSS PREVENTION, INBOUND RECEIVAL OF SHIPMENTS AND PRODUCT FLOW, WHILE PERFORMING ALL OTHER MANAGERIAL DUTIES.

CULTIVATING AND FOSTERING A WELCOMING ENVIRONMENT FOR PATIENT AND EMPLOYEE.

DEVELOPMENT AND TRAINING OF EMPLOYEES – IDENTIFYING AND DEVELOPING POTENTIAL PROMOTION CANDIDATES.

ENSURING THE STAFF IS AWARE OF ANY NEW CHANGES TO POLICY, RESEARCH, EFFICACY, AND COMPLIANCE.

DISCIPLINARY ISSUES UP TO BUT NOT EXCLUDING TERMINATION

AUDITING AND ENSURING ACCURACY OF EVERY ASPECT OF DAILY BUSINESS, INCLUDING BUT NOT LIMITED TO CASH TRANSACTION, DEBIT TRANSACTIONS, DISPENSATIONS, AND ALL HIPAA RELATED MATTERS.

APRIL 2018 – JANUARY 2020

PRODUCT COORDINATOR (ASSISTANT MANGER), Trulieve

Oversee patient consultants to ensure excellent customer service practices

Manage the flow of inventory and product orders on a daily/weekly basis

Manage cash drawers, deposits, and store safe/ MFA cash transfers

Provide superior customer service and education regarding product usage and medicinal benefits.

NOVEMBER, 2016 – MARCH, 2018

OUTBOUND GROUP LEAD, CVS, Distribution center

Sensitivity and diversity training that provided me with the skills to effectively defuse hostile situations

Gained extensive knowledge of the Florida Board of Health regulations

Directly supervised a group of twenty Loaders who report to me for instruction daily

Coordinated the transport of heavily regulated FDA pharmaceuticals without leeway of mistake

Maintained a safe and sterile work environment compliant with FDA regulations

Loss prevention training

FEBRUARY, 2013 – MARCH, 2014

CUSTOMER SERVICE/ DELIVERY DRIVER, Domino’s Pizza

High priority on customer service

Learned valuable lessons pertaining to the effectiveness of maintaining proper relationships with valued customers.

Built skills to be able to handle a fast-paced work environment in a reasonable and responsible manner

APRIL, 2011 – JANUARY, 2013

LOGISTICS SUPERVISOR, Southbound Logistics

Responsible for division of labor within the office

Coordinated the transportation, both inbound and outbound, of US military equipment and goods across the country and globally

Maintained a pleasant working environment consisting of 5-7 people, depending on the work load that season

OCTOBER, 2009 – JANUARY, 2011

ELECTRONICS LEAD/ LOSS PREVENTION, K-mart

Emphasis on customer service and incident de-escalation

Key-holder to the secure cage and access to LP camera systems

Responsible for receiving the shipment of all electronic merchandise and maintaining a proper flow of inventory from the safe to the sales floor

EDUCATION

2012 – DECEMBER, 2015 (GRADUATED)

BACHELORS OF ARTS; HISTORY, Jacksonvile State University

3.1 aggregate GPA

Member of the Collegiate Historians Association

2011 - 2012

BACHELORS OF ARTS; HISTORY, Georgia Highlands College

Learned how to balance a work life while maintaining an acceptable GPA and academic standards

2010 - 2011

BACHELORS OF ARTS; HISTORY, Georgia College & State University

Learned the importance of managing time effectively

Intramural Athletics

SKILLS

Critical reading and writing skills

Advanced analytical and reasoning skills gained through research

Intellectual rigor and independence, including the ability to conduct detailed research

Ability to construct and argument and communicate findings in a clear and persuasive manner, both orally and written

Capability to work without direct supervision and manage time and priorities effectively

Ability to engage group thinking, negotiate, and summarize

Capacity to think objectively and approach problems and new situations with an open mind

ACTIVITIES

Member of the National society of High School and Collegiate Scholars

Participant in the National Youth Leadership Forum for Medicine at Emory University; 2010

Assisted with STEM cell research with Duke University’s Dr. Pate Skeen; 2008

Captain of Woodland High School (GA) tennis team; 2007-2010

oLearned valuable leadership skills and the ability to determine what aspect of leadership would be most effective in a certain situation

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