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Employee Relations Training

Location:
Tampa, FL
Posted:
October 08, 2020

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Resume:

Geraldine Briceno

Tampa, FL

704-***-****

adgsfg@r.postjobfree.com

Core Competencies

Coaching

Conflict Management

Creativity/Innovation

Customer Service

Decision Making

Diversity

Recruitment/ Retention

Mentoring

Executive Coaching, Presence, Leadership Training

Facilitation/Presentation

Goal Setting

Leadership Development

Personal Development

Mission & Vision

Business Plans

Personality Types (DISC)

Problem Solving

Recognition Programs

Selection and Recruitment

Team Building

Summary of Experience and Accomplishments

Results-oriented consultant, effective facilitator, trusted coach, university professor with over 7 years of international and diverse industry experience impacting effectiveness and profitability of organizations.

Skills: Uses Action Research methodology and a variety of theoretical frameworks to assess client system needs, including competency and performance needs • Analyzes and interprets data collected through interviews and online surveys • Designs and facilitates organization development interventions and leadership training activities • Assists clients in monitoring implementation plans and evaluating results to assess impact of interventions on performance and the quality of work environment • Coaches individuals and teams to support personal and organizational change.

Professional Experience

Pricewaterhouse Coopers Tampa, FL, - August 2019 – April 2020

Contractor via AppleOne

Tax, Risk and Assurance Line of service

Position Summary:

Working as Talent acquisition professional supporting the full life cycle of recruitment process for the Internal Firm Services, specifically for Tax, Risk and Assurance Innovations line of services across the US firm providing a new approach to the bulk recruitment and pipeline needs within the Finance division.

Partner with business unit to deliver strategic HR solutions around:

Vendor management

Sourcing

New Recruitment strategies

Offer/Joining/ Onboarding

Closed around 300+ positions for different vertical across the US, Mexico, India, Argentina.

Key accomplishment

Reduction in time to offer to 2 days from requisition. Lead the Vendor Management system – Beeline’s training program to our Business Unit creating efficiency in the recruiting process and reduction in time to fill.

USF Health Tampa, FL, June 15, 2015– May 11, 2019

Talent Acquisition

Position Summary:

Responsible for recruitment, selection and hiring of candidates in clinical areas of USF Health. Develops and provides administrative support for training and staffing programs such as externships, volunteers, college vocational school placements and internal/external job fairs. Develops job descriptions, hiring and advertising strategies, screens applicants, negotiates hire rates and tracks turnover.

Some Task and Duties of the position:

Perform phone, web or in-person pre-screen interviews for qualified candidates as needed, referring top applicants to the department Human Resources Representative or Hiring Supervisor.

Complete salary negotiations by working with the hiring department, compensation and the Human Resources Director. This can include salary calculations and reviewing department/position equity to best recommend appropriate salary rates.

Make offers to external and internal candidates.

Administer the hiring process; creating offer letters and verifying candidate documents while

Ensuring that the onboarding process is completed in accordance with the Human Resources policies and schedule as required.

Manage requests from all departments for clinical and non-clinical positions to be posted in

CareerSource. Obtain Executive Management approval as needed. Post positions and notify departments accordingly.

Process any external advertising requests.

Serve as co-recruiter to process USF Health requests for position postings and offers, utilizing an internal checks and balances system to ensure proper compliance for all hires.

Employment and Training Programs

Serve as administrative liaison with internal and external resources for employee programs, externships, school placements programs and job fairs.

Assist management in development and implementation of programs, goals, policies and procedures.

Assist management and supervisors in completing schedules, program plans, and documentation of program activities.

Develop reports or spreadsheets to assess utilization, cost effectiveness, and ability to meet program goals.

Research opportunities and make recommendations to add, delete, or continue programs.

Serve as a liaison with temporary employment agencies, search firms and schools.

Kelly Services Tampa, FL, September 17, 2010 – 05/09/2015

Professional Recruiter

IT, Healthcare, Legal and Administrative Field

The focus of this position is to Process new employees to include:

Process new employees to include drug and background investigations, employee orientations, explanation of benefits and security procedures, establishing employee personnel files and processing all related paperwork.

Duties:

Administer the selection/hiring process; applications, offer letters and candidate documents. Ensure CareerSource is complete and processed in accordance with HR policy and schedules. Ensure formal offer is not made until selection request has received formal approval.

Once offer of employment has been made and accepted, coordinate communication, determines offer letter contents, orientation, and schedule for new hires.

Through participation in related associations, direct communication with local medical groups and hospitals, and use of published salary surveys (including internal reports to review current employee equity), monitor compensation issues and provide recommendation for hire rate and supporting data, as needed.

Monitor functional actions and activities performed in the Human Resources Department and ensure compliance with labor laws, regulations, and legal matters.

Kelly Services September 17, 2010 – 05/09/2015

Adjunct trainer - Training and development department

Work closely with the Training and development division as a volunteer once a week training new employee on Company overview

Faculty Member, School of Business (Online /Campus)

University of Phoenix, Central Florida Campus October 2007 –2014

Facilitate in campus as well as online graduate and undergraduate Organizational Behavior, Diversity, and Ethics courses in an interactive manner to gain involvement, show relevance of material, and help students successfully retain and apply concepts.

Assist with the design, development and delivery of new class in English and Spanish in campus as well as through the online system in Latin America.

Tracking and monitoring individual learning paths and responsible for tacking all students grades and report them to the school on a weekly basis through the Learning Management System (LMS).

Proficient in WebEx and a ELearning system customize for the University

AEROTEK - Granite International / GE

Tampa, FL, January 10 – September 15, 2010 Project Completed

Training and development

Primarily responsible to develop and execute strategies that will continually enhance Customer organization effectiveness and employee engagement globally. Such strategies must be directly aligned with the business requirements to achieve growth and operational excellence objectives on a continuous basis. Specifically, the incumbent will develop strategies focused on enhancing the organization’s effectiveness through improved capability assessments, talent sourcing and development and consistent training and education efforts where applicable globally. In parallel, the incumbent will effectively lead the organization to a higher level of employee engagement that is sustainable long term resulting in achievement of business objectives and retention of key employees.

Main core of the research project was to explore how Latin America regions could modify some process in order to standardized and make each procedures consistent across each Latin America countries

Increase the knowledge level and skill sets of each member staff

Increase motivation

Coordinated manual data entry of Time and Expense reports as necessary

Review and verification of Crew Template processing

Educated and assisted employees with Time and Expense entry as needed

Completed processes for creation of Oracle import file

Provided information to all levels of employees regarding changes or updates to T&L submittals, policies, procedures and information

Managed cash advance process and account reconciliation

Present to the CEO of the company, Innervations, actions plan and possible solutions as well as implementation phases.

Education

Master’s Degree in Leadership and Organizational Development, Pfeiffer University, Charlotte campus, NC (2006) Graduate GPA 3.76- 4B.A. Business Administration –Management Concentration, Caracas, Venezuela (Marc 1995) Central Piedmont Community College, Charlotte, NC 2001- 2001

Computer Skills:

Microsoft office - Word, excel, access, outlook, power point.

Ultipro, Oracle, Citrix, People soft.

Webex

Zoom, Go meetings, Microsoft team

Google Suite

Seminars in progress – University of Phoenix

Assessing change for Managers - In Progress

Creating a Strong Leadership Team- Completed

Critical Thinking –Completed

Diversity -Completed

(PHR/SPHR), Employee Relations, Fundamental in HR, Benefits Administration, sexual Harassment, Basic Employment Law, 2017 still in process to take the test in order to earn the certification.

Professional association

Member of the American Society for Training and Development (ASTD)

Hispanic Professional Women's Association, Inc.

Hispanic Alliance for Career Enhancement (HACE)

Excellent References Available Upon Request



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