AMY BELL

Farmington, Arkansas, USA

918-***-**** adgsen@r.postjobfree.com

Has a passion for diversity and tolerance, cross-cultural communication, social and educational empowerment, literacy, and innovation. Endeavors to be friendly and helpful. Likes to use a logical and creative approach to making goals and solving problems. Learns new skills easily. Strives toward detail-oriented organization.

● Self-starter and anticipator of needs

● Proficient in Microsoft Word, Excel, PowerPoint, Outlook, PowerSchool, Engrade, Senior Systems, and Google Suite

● Working knowledge of HTML

● Very quick to learn new software

● Strong writing skills

● Able to work with a diverse group of people in a cross-cultural setting

● Can correspond in Spanish

PROFESSIONAL EXPERIENCE

HOLLAND HALL SCHOOL (Tulsa, OK) 2018-2020

Worked as the assistant to the head of an independent high school. Unfortunately, the position was eliminated as a result of Covid-19 layoffs.

Assistant to the Head of the Upper School

● Scheduling and Organizing Activities:Scheduled meetings with the head of the upper school using the school’s modular schedule, organized Back to School night schedule and event, completed facility and food requisitions, organized catered student and faculty events as well as parties, and assisted with the final exam schedule. Organized several student home deliveries for multiple drivers during Covid-19 online schooling.

● Registrar:Provided transcripts and records for underclassmen, generated grade reports, made grade changes, and generated GPA information as necessary. Created new online grade change Google Form to replace paper form during Covid-19 online schooling.

● Correspondence:Formatted and mailed confidential disciplinary letters from the head of the upper school and deans and organized mass mailings of grades, comments, awards, and other school business. Provided Upper School announcements to the Communications Department for dissemination.

● Student Records:Maintained student records related to enrollment, grades, withdrawal, advisors, locker numbers, and contact information.

● Budget & Purchasing:Tracked department and special project budgets and allocated purchase orders for Upper School departments. Ordered and received items for faculty and staff. Distributed school credit cards. Assisted with check and petty cash requests. Prepared budget-specific purchase orders, invoices, and receipts for the Finance Department.

● Textbooks: Compiled textbook list from faculty and uploaded information into online textbook company interface. Created a new method of gathering this data from faculty through Google Sheets.

● Absences: Kept records of faculty absences and substitutes.

● Awards: Created and disseminated honor roll and participation awards. Organized book awards ceremony and awards.

● Gifts:Sent memorial and congratulatory gifts on behalf of the Upper School.

● Handbook:Made and formatted changes to the parent/student handbook.

● Senior Parent Liaison:Organized senior parent packets and meeting. Provided budgeting and purchase order assistance for post-graduation events.

● Freshman Orientation: Chaperoned a 2-day freshman orientation hiking and open-air camping trip in the Wichita Mountains Wildlife Refuge.

● Test Proctor:Proctored final, accommodated, AP, and ACT exams. UNIVERSITY LANGUAGE INSTITUTE (Tulsa, OK) 1998-2017 Worked in a one-person admissions office for 19 years serving the students, faculty, and staff of a private intensive English language training program. Like many English programs, the school permanently closed in December of 2017 as a result of worldwide economic and political issues affecting student application numbers and visa issuance. Administrative Assistant/International Admissions Officer (1998-2017)

● Customer Service:Represented the school as a helpful and friendly first point of contact with prospective students who requested information or applied by email, phone, or in person.

● Admissions & Enrollment:Facilitated admissions and enrollment procedures for up to 99 students every 8 weeks, collecting immunization, financial, immigration, and other documents in order to fulfill school, state, and federal requirements.

● Housing Coordinator:Served as a liaison between international students and housing providers (especially homestay families), assisting in cross-cultural communication, religious tolerance dialogues, and conflict resolution.

● Invoicing & Payment Collection: Created student invoices and collected tuition and fee payments in person and online.

● File & Database Maintenance:Created and maintained confidential physical file records and transcripts as well as a student database of potential, current, and past students in order to comply with state and immigration regulations.

● Schedules & Calendars:Created class, student, and session task schedules as well as event and session calendars in order to accommodate teacher and student needs.

● Counseling:Provided regular counseling and communication with current students and graduates, assisting with personal needs, bus schedules, college applications, transfer forms, and maintenance of student visa status.

● Ordering:Inventoried and ordered books in order to meet student needs and teachers’ curricular needs.

● Volunteer Liaison:Created a volunteer program for tutoring and conversation between ULI and university students.

● Promotional Materials:Created and updated application, informational, and admissions forms as well as the website.

● Data Analysis & Statistics:Collected, analyzed, and reported on statistics for enrollment, retention, test scores, and grades, using data to create action plans and set data-driven goals for future improvements.

● Project and Activity Coordination: Coordinated and helped faculty and staff plan special projects or activities as needed.

● Creating & Auditing School Policies:Created handbooks and assisted the director with creating and auditing school policies in order to comply with NAFSA ethical guidelines, immigration regulations, Oklahoma laws, and accreditation standards.

● Accreditation & Self-Study Reporting: Collected data and wrote reports for various self-studies including CEA accreditation, earning perfect reviews for admissions and student services.

● Presentations:Created and gave effective PowerPoint orientation presentations, providing information to students about school policies, immigration regulations, and homestay guidelines.

● Marketing & Recruiting:Developed a local recruitment strategy, resulting in a 55% more community students our final year. Created info packets and contracts for agents and recruiters, increasing our agent base by 25% our final year.

● College & University Liaison:Developed relationships and partnerships with other schools, assisting with student transfers and making formal and informal agreements with colleges and universities for various student pathways to acceptance. American Literature Teacher (2001-2010)

● Teaching:Taught American Literature to advanced-level ESL students at University Language Institute.

● Lesson Plans, Curriculum, and Assessments:Used class observation, student input, and professional development to continuously improve curriculum, lesson plans, and assessments to make the class more accessible and interactive in order to inspire a love of reading.

PRIVATE WRITING TUTOR (Tulsa, OK)

1998-2016

● Composition Skills:Tutored university-level students in order to improve academic composition skills, resulting in better class grades.

● Editing Skills:Provided students with helpful suggestions for editing essays, research papers, and thesis papers. VOLUNTEER EXPERIENCE

● Reading Partners (2015-2018): tutored K-3 students at Key Elementary School who have literacy challenges.

● New Tulsans Initiative (2017-2020): joined the mayor’s new educational task force which seeks to empower Tulsa immigrants.

● Girl Scouts (2017-present): assisted with K-1 Girl Scouts at Eliot Elementary School and another weekend troop to encourage life skills for preparedness and helpfulness.

● Odyssey of the Mind (2017): coached K-1 Eliot Elementary School students to encourage creative problem solving for competition.

● Tulsa City-County Library (2008-2010): tutored adults with literacy and learning challenges. EDUCATION

ORAL ROBERTS UNIVERSITY (Tulsa, OK) 1995-1998

Bachelor’s Degree in International Relations

● Graduated magna cum laude with a 3.6 GPA

● Provost’s Honor Roll, National Dean’s List, United States Achievement Academy Award, Honor Society

● Model United Nations Junior Head Delegate

● Coordinator for ESL tutoring volunteer program serving Memorial High School REFERENCES

FRANCES FONDREN-BALES (Head of the Holland Hall Upper School): 404-***-****, adgsen@r.postjobfree.com K-SUN SONG (final owner of University Language Institute): 918-***-****, adgsen@r.postjobfree.com

“During my 20 years as an ESL instructor and then director at ULI, I was privileged to work with an exceptional staff like Amy Bell. Mrs. Bell is very well organized and proactive. When she sees a need, she takes initiatives to find a solution. Also, she is a bright, articulate communicator and handles her assignments with skill, enthusiasm, and great efficiency. I never had to be concerned about quality of performance. Even when our school ULI was closed in December 2017, she still showed her dedication and took care of each student with compassion and excellence. I recommend Mrs. Amy Bell without reservation for any position. I believe that her professional skills, interpersonal manner, and high standards of personal integrity make her an asset to any position.” ARDIS SCHLITTLER (retired owner of University Language Institute): 918-***-****, adgsen@r.postjobfree.com

“Amy Bell was the administrative assistant for more than the 15 years that we worked together. Highest of integrity, did her job extremely well, and enjoyed what she did. She remained current with the ever changing regulations that she dealt with. Amy has an amazing ability of remaining calm under all circumstances (including medical emergencies). She was also the go-to person for computer questions. A full reference letter would be available upon request from Amy.”

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