Human Resources Professional

Courtney Thompson, M.A

251-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Accomplished human resources and performance improvement professional with experience in training, expertise in on-boarding process, and implementing with policy/procedure development. Highly skilled in employee satisfaction, and funding for personal training. Core competencies include:

Productivity improvement

New hire orientation and on-boarding

Applicant screening

Staff coaching/ teaching

Employment law

Performance evaluations

EDUCATION

Ashford University, San Diego, CA 2018

Master of Arts, Organizational Management

Concentration: Human Resource Management

University of Mobile, Mobile, AL 2016

Bachelor of Science, Sociology

EMPLOYMENT HISTORY

Standard Furniture Manufacturing, Human Resources Assistant 2020-Current

Recruit using ADP and Job boards to find qualified candidates

Update employee files and documentation to ADP and provide new information to payroll

Create and maintain reports for Temp Agencies and send invoices to our Vice President of Human Resources

Phone screen candidates and set up interviews

Set up new hire orientation and discuss policy and procedures with new hires

Administer drug screens for union employees

Use E-verify, handle I-9s and store them in confidential location in alphabetical order

Handles all attendance and occurrence points through ADP

Serves as payroll specialist when payroll attendant is absent

Experience in handling employee requisitions and recruiting to make sure the jobs are filled and PAF changes including terminations and pay raises.

Handles all employment verifications and unemployment claims

Worthington Industries, Human Resources Intern 2020-2020

Use Human Resources Talent Trac to recruit and review qualified candidates resumes, conduct phone screen interviews and on-site interviews.

Conduct reference checks and employee eligibility verification

Use Oracle software to input confidential information

Use communication skills to conduct new hire orientation and training

File and audit human resources files for on-going audits

Assist with all internal and external HR related matters including employee relations

Create job descriptions

Attend and participate in employee disciplinary meetings, terminations, and investigations

Maintain compliance with federal, state, and local employment laws and regulations

Maintain company’s uniform invoices with Cintas and order uniforms

Alta Pointe Health, Training and Education Specialist 2017-2019

Trained new hires and current employees on policies and procedures

Assessed training needs through surveys, interviews with employees and consultations with managers or instructors

Created and processed paper work and documentation to update over 1,500 employee records, contract workers’ records and files, and store them in correct location in database

Assisted the organization to meet regulatory standards to achieve and maintain accreditation credentials.

Worked in Human Resources and Performance Improvement to begin new hire onboarding process

Used Microsoft PowerPoint to create Power Points for new hires and conduct the presentations

Helped recruit and provided orientation by conducting presentations to upcoming nursing students in various colleges

Cross-trained with recruiters during candidate interviews by using the Applicant Tracking System

Worked with benefits specialist to conduct group health plans, voluntary benefits and retirement plans presentation for new hire orientation.

Mobile Area Water Sewer System, Summer Human Resource Assistant Summer 2012

Assisted HR with day to day operations, functions and duties

Provided clerical and administrative support to Human Resources executives

Compiled and updated employee records

Processed documentation and prepared reports related to recruitment, training, and performance

evaluations

Assisted with termination procedure and FMLA paperwork

Assisted in payroll preparation

Coordinated communication and scheduled interviews

Assisted recruiters to source candidates and update database

SKILLS

Strong knowledge of state and federal laws

Strong interpersonal and communication skills including the ability to deal professionally with difficult individuals and problematic situations

Ability to work with people at all levels

Proficiency with or the ability to quickly learn the organization HRIS and talent management systems.

Expertise with ADP, Oracle, Talent Trac.

Excellent time management skills with a proven to meet deadlines

Experience maintaining confidentiality at the highest level

Working knowledge and experience with MS Office

Solve problems regarding policies, procedures, regulations, and government laws.

INTERNSHIPS

Housing First, Inc., Mobile, AL 2016

Case Management Services for Homeless Veterans

Volunteers of America, Mobile, AL 2012

Case Management Services for People with Disabilities and Assistance for Basic Needs

ACCOMPLISHMENTS

Ashford University

Member of Golden Honor Society

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