Customer Service Office

CHANDRA GRAHAM

************@*****.*** 336-***-**** Pfafftown, NC 27040

Summary

Hardworking, energetic, and reliable individual who can provide efficient, organized, and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties, company correspondence, and appointment scheduling if necessary. Specializes at creating a friendly and receptive office environment.

Skills

Administrative support

MS Office

Relationship development

Organization

Team building

Customer service

Communications

Experience

Forsyth Tech Community College Winston Salem, NC

Student Services Representative

05/2008 - 07/2019

Answered numerous calls as I provided assistance at different locations such as Admissions, Records office, information desk ect.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Collaborated with others to discuss new enrollment opportunities.

Recognized by management for providing exceptional customer service.

Forsyth Tech Winston Salem, NC

Admissions Representative

01/2006 - 05/2008

Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.

Conducted numerous recruitment phone calls each week to attract new students.

Met with approximately 10+ potential students per day to support admissions process, answer questions and explain degrees offered.

Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.

Education and Training

Parkland High School NC Winston-salem, NC

High School Diploma

06/1995

Forsyth Technical Community College Winston-salem, NC

Associate of Arts in Education

Contact this candidate