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Customer Care Executive

Location:
Hyderabad, Telangana, India
Posted:
October 09, 2020

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Resume:

CURRICULUM VITAE

C.PREM KUMAR Email Id: adgs7x@r.postjobfree.com

H.NO: 7-210 Mobile No: 773*******

BALAJINAGAR

SECUNDERABAD

TELANGANA

Objective Carrier:-

I am looking forward for a suitable position in production. I expect a career where my knowledge and skills are continuously nourished by challenges and whatever learnt will be utilized to make my organization and career strong.

Academic Qualifications:

Qualifications

Institution

Board/ university

YEA R

Percentage

SSC

JNPHS HIGH SCHOOL, BALAJINAGAR, SECUNDERABAD.

SECONDARY SCHOOL CERTIFICATE

2011

90%

DIPLOMA IN

MECHANICAL

ENGINEERING

JAWAHARLAL NEHRU GOVT POLYTECHNIC COLLEGE,RAMANTHAPUR,

HYDERABAD.

OSMANIA UNIVERSITY

2011-14

82%

IT Skills:-

●Microsoft Office, Word, Excel, PowerPoint.

●SAP System.

●Typing – 30 WPM

●Well versed with AutoCAD and Office Automation.

●Well known with computer/ Internet applications and computer hardware.

Trainings:-

●Trained on CNC machining centre’s for 6 months in DRDL (DEFENCE RESEARCH DEVELOPMENT LABORATORY), Kanchanbagh, Hyderabad, Telangana.

●Active participant in First Aid training and in industrial Fire Safety training.

Profile Summary:-

●A competent professional with over 5 years experience in:

Production

Operations & maintenance

Reporting & documentation

Audit operations

Team working & team management

Organizational Experience:

Aug 2014 - Jan 2017 with ACC LIMITED as Senior Executive Batching at Bachupally, Hyderabad.

Aug 2017 - March 2017 with ACC LIMITED as Senior Executive Batching at Bachupally, Hyderabad.

April 2018 to Nov 2018 with ACC LIMITED as Production Officer at Bachupally, Hyderabad.

Nov 2018 to April 2019 with RDC Concrete (INDIA) Pvt. Ltd as Senior Material Officer at Mankoli, Thane(w), Maharashtra.

April 2019 to Present with RMC Prism Johnson Limited as Plant Incharge at Mirjaguda, Shankarpally, Rangareddy District, Hyderabad.

Job Responsibilities:

●Executed Production Operations in coordination with other functions.

●Managed the workmen for achieving the periodic production targets

●Followed standard operating procedures, manuals and work instructions for production.

●Reduced rejection level and rework through continuous up gradation of quality circles to

Observe better compliance in line with the changing customer requirement.

●Planned and effected preventive maintenance schedules of various equipment through application of Troubleshooting tools.

●Carried out the process of internal auditing: monitoring/ coordinating activities as appropriate & prepared internal reports for management.

●Coordinating with customers, Clients and delivering the concrete on time.

●Procuring raw material, Cement and maintaining enough stock for daily concrete.

●Visiting Crushers, meeting vendors and customers maintaining good relations with them.

●Involved in Production planning, manpower allocation and equipment’s handling.

●Stock reconciliation, maintaining day to day production activities, daily production reports.

●Imparting training to plant operators and fresher’s regarding job activities and make them well trained in their respective departments.

●Do follow up with Vendors, other departments as per day to day planning.

●Preparation for Audits regarding Documentation, Area maintenance, Cleaning, Checking of equipments servicing and calibration records.

●Raising maintenance notifications, preparation and release of process order, creation of reservation for procuring Spares in Coordination with Area Maintenance Incharge.

●Drove daily production activities with effective communication and leadership.

●Oversaw repair and maintenance staff that cared for equipment, buildings and grounds.

●Maintaining up to date knowledge and information about technology and Plant manage best practices.

●Promotes a positive safety culture through leadership by example. Performs all work activities following all relevant safety policies and procedures.

●Work with customers to resolve problems either internal or external.

●Responsible for meeting efficiency targets related to the production of delivery, production, maintenance, site work, and maximum utilization of equipment, personal and subcontractors related to concrete operations.

●Ensures all efficiency targets related to production and quality are met.

●Ensures controls and monitoring of raw inventory to meet budget and operational requirements.

●By partnering with customer care & logistics Centre, ensures daily planning and scheduling of product delivery in order to meet and exceed customer expectations.

●Maintains and improves community relations with key stakeholders and municipalities.

Strengths:-

●Hard Working and Quick Learner.

●Confident of devising and implementing powerful and highly effective tasks.

●Ability to perform and deliver under high pressure and deadlines.

●Strong will power to make anything possible when take as a responsibility.

●Good communication and presentation skills.

●Hardworking and motivating.

●Urge to learn.

●Systematic approach towards work and quick adaptability to new environment.

Personal Details:-

●Name : Chunchu Prem Kumar

●Father name : Chunchu Satyanarayana

●Gender : Male

●Date of Birth : 30/03/1995

●Marital status : Unmarried

●Nationality : Indian

●Languages known : Telugu, Hindi, English

Declaration:-

Promise that I can render my services at most satisfaction of my superiors and the management. I request your good self too kindly consider my resume and provide me a chance to serve in your esteemed organizations.

Place:

Date:

(Prem Kumar)



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