Shiah Fish

**** ******* ***** ********* *******, Ohio 44118 216-***-**** adgs57@r.postjobfree.com

Motivated food service specialist with over fourteen years of experience in the food industry. Excellent written and verbal communication skills, strong attention to detail, pride in work, and ownership of responsibilities. Detail-oriented an ability to learn new tasks quickly and effectively. Extremely organized and excellent time management skills.

Areas of Expertise:

Interpersonal Skills

Customer Service

Advanced Food Prep Techniques

Advanced Computer Skills

Food Safety Understanding

Multi-tasking

Safety and Hygiene Knowledge

Planning and Organizing Skills

Team Builder

Quality Focus

Results Driven

Self Starter

PROFESSIONAL EXPERIENCE

Star Foods – Beachwood, Ohio

October 2019 – Present

Sourcing and Transportation Specialist

Call and email new and existing manufactures, vendors and distributors to source what products they have available,

Research past, current, and future food trends using food magazines, online articles, and interviews with chefs and kitchen personnel

Call and schedule different transportation companies and helped coordinate pickup and deliveries

Processed special requests from different feeding organizations and correctional institutions

Helped negotiate pricing and assisted in purchasing products

Tommy’s Restaurant Cleveland Heights, OH, April 2004- March 2014, October 2018 - Present

Line Cook - Lead

Experience in a fast-paced environment

Effectively worked in a team environment

Helped customers by catering for their businesses or functions

Inspected and tested all food before it was served

Maintained a clean and safe station

Prepared and stocked the day’s ingredients for each station

Assisted staff in cleaning the kitchen and utensils

Assisted in ordering and inventory count each week

US FOODS, Twinsburg, Ohio

May 2016 – October 2019

Sales Coordinator

Teamed up with multiple Territory Managers (average of about 10) to support a total of 400+ customers with a year to date sales of 51.3 million dollars, to actively support their customers through regular scheduled contact and drive sales performance with suggestive, persuasive selling.

Processed Special Order requests, re-routing delivery days and will call requests, managed credit and debit requests, and Culinary and Equipment supply orders.

Built and maintained strong relationships with both internal and external customers by responding to requests and questions in a timely manner

Provided administrative support to Territory Managers during vacation, and weekend coverage for all inbound sales coordinator calls.

Attended department sales meetings and SCOOP (US Foods branded products) trainings to grow product knowledge.

Prepared and distributed year to date customer product usage reports, quarterly customer invoice reports, and vendor manufacture reports

Support order guide and shopping list maintenance in US Foods.com.

EmployeescreenIQ, a SterlingBackCheck Company, Warrensville Heights, OH October 2013 – May 2016

Senior Public Records Specialist 2015-2016

Public Records Specialists II 2014-2015

Public Records Specialist 2013-2014

Reviewed court documentation and case documentation from staff to ensure FCRA compliance and client specifications are followed

Interacted with several courts to obtain necessary documentation

Actively partnered with multiple clients, agencies, and vendors in identifying criminal and civil records

Provided team members with constructive, developmental feedback relative to case work completed

Organized department meetings, prepared daily schedules and work duties for team members

Prepared reports related to cases and ensured the timely release of cases

Reviewed and validated disclosers to make sure all records were accounted for before releasing any reports

Cleveland State University, Cleveland, OH, August 2012-December 2012

Graduate Assistant, Center for Public History and Cleveland Historical

Participated in research focus groups

Edited multi-layered projects

Participated in the oral history association meetings

Organized schedules for the History Tutoring center and activities for undergraduates

Chucks Diner, Cleveland Heights, OH, September 2002- March 2004

Manager, Cook, Server

Ordered and organized food deliveries from different local and state vendors

Maintained a workforce of 25 employees

Helped organize local activities in the community, by hosting their function at the establishment

Involved in menu and recipe development

EDUCATION

Cleveland State University, Cleveland, Ohio

Master of Arts in History, December 2012

Concentration: Social Histories, Financial and Economic History with a focus in Caribbean and Latin American Studies

Graduated Summa Cum Laude with a 3.57 GPA

Bachelor of Arts in History, Minor: Classic Literature and Medieval Studies, May 2011

Contact this candidate