Regina McMaster, LMSW
** ********* ******, ************ ** 12603 • 845-***-**** • HYPERLINK d”mailto:*******.******@*****.***" *******.******@*****.***
EDUCATION
Adelphi University School of Social Work, Poughkeepsie, NY Masters of Social Work (5/2012)
Licensure: Licensed Master Social Worker (LMSW)
Mount Saint Mary College, Newburgh, NY B.A. in Psychology (12/2008)
Honors and Awards: Graduated Deans List; 2007 Psy-Chi honors society.
SOCIAL WORK EXPERIENCE
Opiate Treatment Program Director, Cornerstone Family Health Center, Newburgh, NY (01/01/2016 – Present)
Oversee complete program of 500+ clients as well as Clinical Staff
Maintain state level program compliance and facilitate government agencies during audit process
Consistent communication and adherence with state directives and mandates given by OASAS, Joint Commission, DEA and Department of Health
Conduct analysis of program function to determine needed improvements and efficiencies
Engage with clients and deescalate problems as they arise
Maintain client relations and investigate actionable issues
Maintain strong relationships with Medical Staff, both on site as well as outside departments
Assistant Director of Admissions, Samaritan/Daytop Village, Inc., Ellenville, NY (11/26/12 – Present)
Manage a team of upstate admission staff; complete staff evaluations and provide supervision sessions
Interview clients to obtain personal history and program suitability
Proficient with managed mental health care systems and determining levels of care
Deliver outreach presentations and maintain relationships with outside sources and state agencies
Oversee daily functioning of administrative services; provide weekly and monthly statistics for admission tracking and analysis
Abide by OASAS regulations regarding admission/exclusion criteria and maintain confidential work records and compliance.
Collaborate with legal, medical and financial department staff to determine appropriate levels of care determinations for clients.
Work with outside agencies in securing placement for clients; maintain professional relationships and coordinate healthy transitions for clients.
Serve as a liaison between financial departments, DSS offices and managed care insurance plans to ensure financial agreements are in place for payment of treatment services.
Furnish positive interpersonal relationships in the workplace.
Substance Abuse Counselor, Greater Hudson Valley Family Health Center, Center for Recovery Opiate Treatment Program, Newburgh, NY (5/2009-9/2011)
Managed a 50 client caseload through counseling and case management
Provided individual counseling sessions to 50 individual clients
Conducted group counseling for, diabetes self-management support group, health education groups and communication.
Completed intakes for eligibility and suitability; providing referrals as needed for alternate levels of care
Prepared detailed biopsychosocial assessments including DSM IV diagnoses
Provided crisis intervention counseling
Worked with multi-displinary staff to assess and improve outcomes of interventions
Social Work Intern, Veterans Affairs Hudson Valley Healthcare System, Montrose NY (full-time field placement, 9/2011-5/2012)
Provided case management services to veterans who are chronically homeless
Performed monthly home visits where counseling and support is provided to veterans learning to live independently
Co-facilitated wellness self-management groups with patients on the inpatient psychiatric unit
Assessed the need for case management services
Collaborated with outside agencies to coordinate services in securing financial assistance
Utilized a team approach to discuss client’s needs, agency goals and evaluation of practice.
Social Work Intern, Vassar Brothers Medical Center, Poughkeepsie, NY (full-time field placement, 9/2010-5/2011)
Conducted Crisis Intervention Counseling
Arranged community resources for patients and appropriate levels of aftercare
Provided bereavement counseling
Worked within a multidisciplinary team to appropriately coordinate care plans
Facilitated discharge planning and patient advocacy
Worked within the continuum of care by aiding patients in working within insurance limits; private, Medicare and Medicaid
Created and facilitated a new group offered to children who have experienced loss
Case Manager, Hudson River Housing, Poughkeepsie, NY (2/2009-5/2009)
Handled a caseload of 17 families
Developed goal oriented service plans for two year case management program
Coordinated intake and screening of prospective clients
Organized TANF applications and assisted with enrolling children in school
Educated clients on benefits of 12 step programs
Helped find permanent housing that is consistent with financial resources
ADDITIONAL EXPERIENCE
Proficient in Microsoft Word, Excel, PowerPoint and Outlook
Strong Oral and written communication skills
Strong clinical knowledge of substance abuse and mental illness.
Lobbied for the Veterans Mental Health Training Initiative Bill in Albany, NY
Member of Dutchess County Bring Agencies Together (BAT) Coalition
References Available Upon Request